Picsilsport Reviews 3,246

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Shipping was fast. It took exactly one week from the time I placed my order to arrive, even though I live in French Polynesia. Deliveries on other stores usually take 2–3 weeks given the distance.

Rated 5 out of 5 stars

Absolutely love these grips — outstanding quality at a great price. I ordered the Hawk Grips and they exceeded my expectations. Shipping to South Africa was impressively fast, and the customer service... See more

Rated 1 out of 5 stars

Tente trocar o devolver e nunca mais vai querer comprar nesta marca. Eles gozam com as pessoas. Recebem-se centenas de mensagens assim: The last scheduled pick up could not be completed. We ha... See more

Company replied

Rated 5 out of 5 stars

Awesome stuff, of the highest quality! Fabrics are excellent, accessories are of the best out there, sturdy and a benefit for your workout! The eu site itself needs some improvements to optimise the u... See more

Company details

  1. Sportwear Manufacturer
  2. Fitness Equipment Store
  3. Outdoor Sports Store
  4. Sporting Goods Store

About Picsilsport

Written by the company

Somos Picsil. Más que una marca, somos una comunidad.

Equipamos a los atletas con el material que necesitan para superar sus límites, dentro y fuera del box, el gimnasio y el ring, desde 2012.

Cada pieza de nuestro equipamiento está diseñada en España con el mismo compromiso, adaptabilidad y resistencia que nos define como marca.

Nuestra garantía de servicio

Comprometidos con servicio y el cliente.

✅ Envío gratuito en pedidos superiores a 60 € 📦 Recibe tu pedido en 24/48 horas 🛡️ 3 años de garantía en todos nuestros productos

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great grips

Great grips - strong and durable
- delivery took a little longer than expected but worth the wait

18 November 2025
Picsilsport logo

Reply from Picsilsport

Good morning Jamie,
We apologize for the inconvenience caused with this shipment. We have already forwarded your case to the Customer Service Department so they can review it and do everything possible to ensure you receive it as soon as possible. They will contact you during the day.
Thank you for your understanding and for trusting PicSil.
Best regards.

Rated 5 out of 5 stars

Even when carrying something heavy

Even when carrying something heavy, it feels relatively light. The shoulders don't carry all the weight.

10 November 2025
Picsilsport logo

Reply from Picsilsport

Good morning Oskar,
We appreciate you taking a few minutes of your time to rate the quality of our products.
Thank you for trusting PicSil.
Best regards.

Rated 1 out of 5 stars

Once again the package is not delivered…

Once again the package is not delivered on time! I guess this isn’t Picsil’s fault, but the shipping company’s. Please contact them and inform me further!

24 November 2025
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Reply from Picsilsport

Good morning Drossos,
We apologize for the inconvenience caused with this shipment. We are working to make our international deliveries faster so you can receive your orders in a shorter time. I have already forwarded your case to the Customer Service Department so they can review the status of this shipment and contact you during the day.
Thank you for your understanding and for trusting PicSil.
Best regards.

Rated 5 out of 5 stars

Excellent 👌

Excellent 👌

12 November 2025
Picsilsport logo

Reply from Picsilsport

Good morning Dzemal,
We appreciate you taking a few minutes of your time to rate our service.
Thank you for trusting PicSil.
Best regards.

Rated 1 out of 5 stars

I haven’t received it

I haven’t received it

10 November 2025
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Reply from Picsilsport

Good morning Dimitrius,
We apologize for the inconvenience caused with this shipment. We have already forwarded your case to the Customer Service Department so they can review it and provide you with a solution as soon as possible.
Thank you for your understanding, and once again, sorry for the inconvenience caused.
Best regards.

Rated 4 out of 5 stars

Variety of products and ease of…

Variety of products and ease of selection

3 November 2025
Picsilsport logo

Reply from Picsilsport

Good morning,
We appreciate you taking a few minutes of your time to rate the quality and variety of our products.
Thank you for trusting PicSil.
Best regards.

Rated 5 out of 5 stars

Fast and profesional

Fast, professional. All praise.

30 October 2025
Picsilsport logo

Reply from Picsilsport

Good morning,
We appreciate you taking a few minutes of your time to rate our service.
Thank you for trusting PicSil.
Best regards.

Rated 3 out of 5 stars

Opened parcel

I received the parcel but it was opened. I don't know from who.

30 October 2025
Picsilsport logo

Reply from Picsilsport

Good morning,
We apologize for the inconvenience caused. To analyze your case and provide you with a solution, we need you to send an email to customer.support@picsilsport.com
so that the Customer Service Department can review your situation.
Thank you for your understanding and cooperation.
Best regards.

Rated 3 out of 5 stars

Overall I had a good experience

Overall I had a good experience, except the fact that I didn’t received all the emails in English. Some of them where in Spanish and I couldn’t understood what was about

21 October 2025
Picsilsport logo

Reply from Picsilsport

Good morning,
We apologize for the inconvenience caused. We have forwarded your case to the department in charge so they can review it and ensure it doesn’t happen again in the future.
Thank you for your understanding and for trusting PicSil.
Best regards.

Rated 2 out of 5 stars

Worst Website I've Used all Year. Like the Products.

Items are great.
Your website isn't. In fact, it's the worst I've used all year. I had to put the order in several times because you can't check the cart and go back. The order deletes sometimes. Also, the price on the website isn't the price in the cart. This is the third time I've told you this, but no one has tried to rectify the extra 10 euro charge. I like your products so far, but I won't be buying again unless I hear back.

23 October 2025
Picsilsport logo

Reply from Picsilsport

Good morning Mickelle,
We apologize for the inconvenience caused. We have forwarded the information you mentioned to the Customer Service department so they can review it. We haven’t received any similar complaints or detected any issues on the website like the ones you described.
They will contact you during the day to discuss the situation and help resolve the issue with your order.
Thank you for your understanding and for trusting PicSil.
Best regards.

Rated 5 out of 5 stars

Amazing Purchase

The bag is amazing. The different compartments are just as useful as they should. Spacious and comfortable to use it for a day where working commuting and crossfit session fall on the same day. Super recommended

7 October 2025
Rated 5 out of 5 stars

Great!

I had a problem with the order. After my email to the company they responded to me almost immediately and everything went fine! Thanks a lot for your service!

29 September 2025
Rated 5 out of 5 stars

Awesome products

Awesome products

I like the grips (Heron) very much, awesome for any typ of pullups ect. Already my second pair.
The ordered belt is also a good quality in fits really good. Any time again.
Shipment was also without any problems.

11 September 2025

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