Pickleball People have a great range of equipment and paddles at very competitive prices. Staff were very helpful. Only problem is postage to the Republic of Ireland is very expensive at £20 when co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Pickleball People, we are dedicated to growing the sport of pickleball across the UK. Founded by three passionate friends, we aim to provide everything a player needs—whether you’re a first-timer or a seasoned pro. Our online shop offers a wide selection of paddles, balls, and accessories from the top brands in the sport, and we pride ourselves on delivering excellent customer service. To ensure you find the perfect paddle, we even offer a "try before you buy" option. Beyond equipment, we’re deeply involved in the pickleball community, running clubs and coaching sessions to help players of all levels develop their skills and enjoy the game. We regularly bring pickleball to life at festivals, clubs, and tournaments through our pop-up shops, helping more people experience the fun and fitness benefits of the sport. Whether you need advice on setting up your own club or choosing the right gear, we’re here to help. Join us in spreading the love for pickleball!
Contact info
United Kingdom
- info@pickleballpeople.co.uk
- pickleballpeople.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rob has been fantastic!
Communication poor
No communication after order confirmation. Parcel arrived a week later without any notification. Lucky I was in.
Very easy to order from the website and…
Very easy to order from the website and received my paddle within 2 days. Highly recommend.
Julie Nicol
Excellent service
Excellent service. They advised on the best paddle based on my email request and once I'd decided, the paddle was delivered super fast, and it's perfect!
The padel arrived quickly and was well…
The padel arrived quickly and was well wrapped. It’s a shame padels , bats and racquets no longer come with a complimentary protective case . In the good old days my racquets always came with a case showcasing the brand and protecting the strings/ playing service . The padel wasn’t cheap so I was hoping it would come with a case .
Good advice and quick service.
Had a quick reply to my questions about a possible new padel. Ordered and the padel came quickly. The box was slightly bashed in transit but not where the padel face was so no issues there but maybe could have been protected a bit more. Happy with my new padel. Enhanced Duo.
Just easy to deal with quick service…
Just easy to deal with quick service and delivery. What’s not to like.
Prompt response.
Really efficient and helpful service
Very responsive to queries and quick to provide a helpful solution (Rob). Quick, efficient service. Highly recommend this store.
Had the paddle I wanted in stock and…
Had the paddle I wanted in stock and prompt delivery
Overall really good experience
Overall really good experience. Small issue of item being delivery to a different address, eventually we realised they had put the wrong address on the parcel but sent out a replacement swiftly. Will definitely use them again.
Ordered 2 Pickleball paddles
Ordered 2 Pickleball paddles from Pickleball people, and both time super fast shipping and great customer service. Won’t hesitate ordering again from them.
Great service from a very knowledgeable…
Great service from a very knowledgeable team.
I was looking for a particular…
I was looking for a particular pickleball paddle and found it here. Good price with really quick service. Thank you and I’ll definitely use this company again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








