I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... See more
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Review summary
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I had ordered a gift after Xmas for my granddog. Unfortunately the item had been due in on a delivery but didn’t come back in. I was kept up to date by Martin on every detail about what was going on... See more
Very happy - my purchase was dispatched by DPD- The driver followed my instructions mentioned in the app and delivered the parcel to my door, which isn’t happening with other courier like Evri. I have... See more
I have been a customer of Pet Products R US for quite sometime. They are completely faultless in every way .I have had no reason to complain about ordering from them or the products I purchase, even... See more
4.8
Excellent
834 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great service!
10 April 2025
Good quality products with amazing delivery service x
Everyime we order we are very pleased.
The online ordering is so easy.
Delivery to the door makes everything so convenient.
Good quality products and service. I would highly recommend.
4 April 2025
Great product
Great product that our partially sighted dog loves. Arrived on time and well packaged. Would definitely recommend.
17 March 2025
Unusual all wood swing and very sturdy.
Unusual all wood swing and very sturdy.
Something to chew on whilst having fun. It’s great!
11 March 2025
Great product thank you
19 February 2025
Good products good delivery service…
Good products good delivery service well packaged will use this vendor again
15 February 2025
Excellent and super quick delivery
Excellent and super quick delivery. Bedtime chews a firm favourite.
8 February 2025
Good products delivered on time and…
Good products delivered on time and sold at very reasonable prices.
29 January 2025
Arrived in time,well packaged,best…
Arrived in time,well packaged,best price I could find on the market.
5 February 2025
Great products and prices
Great products and prices. When we needed help they responded right away!
Never had any problems on ordering or delivery from this company and will continue to order from them.
31 January 2025
Unprompted review
Took longer to arrive than expected
22 January 2025
Excellent service
My order was processed promptly and arrived in excellent condition. I would be happy to shop here again. Excellent service.
16 January 2025
Quality product
8 January 2025
Good product and value for money
Good product and value for money. Arrived on good condition
13 January 2025
Delivery was a bit slow, product good.
I waited a bit longer than expected for the delivery, I messaged asking about it but eventually received my order. My granddog loved the ball I got him.
4 December 2024
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