Fast delivery, great communication and our dog Flo absolutely loves this food. She has Benevo grain free feast and Ami dry food. She's a rescue we've fed on this food since she came to us six years a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for providing cruelty free pet products! We absolutely love the brand Benevo for our little rescue staffie who was found as a stray. Benevo’s puppy kibble transformed her into the powerful g... See more
Company replied
Really friendly and helpful customer service which made my buying experience very pleasant. Also really impressed by the wide range of products which I can buy in one place which means I’ve been able... See more
Company replied
I was very impressed with the wide variety of vegan dog food and wanted to give it a try. I bought a good selection of wet food and dry food samples because I wanted to see the kind of food my chihuah... See more
Company replied
Company details
Written by the company
For more than 20 years, we have proudly offered the UK’s most extensive selection of plant-based options for cats and dogs. As an independent, vegan-owned business, our mission is to help you share an animal-free lifestyle with your beloved pets in a way that is nutritious, convenient, and enjoyable for both you and your furry companions. With nearly two decades of experience with vegan pets, we have developed a deep understanding of plant-based nutrition and its benefits. We offer an extensive range of nutritionally complete foods, delicious treats, biscuits, and eco-friendly alternatives to traditional pet products, all of which are cruelty-free. Whether you're just starting your journey into plant-based feeding or have been doing it for years, we're here to provide the expertise and products you need to nourish your pets while supporting your ethical values.
Contact info
Unit 4 Downley Business Park, PO9 2NJ, Havant, United Kingdom
- 02392 453355
- hello@veggiepets.com
- veggiepets.com
4.8
Excellent
608 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products
Good products, and when one of my orders was lost by the delivery company they replaced it strait away.
Helpful and friendly
21 May 2026
Cat biscuits
Had 2 free samples sent to my cats.
They both absolutely loved them.
I will purchase in the future
Highly recommended product
21 May 2026
Reply from VeggiePets.com
Hi Sharon, thank you so much for your fantastic feedback on the samples 😊
This is exactly why we offer them - for cats (and dogs) who may not have had the chance to try plant-based foods before, they might just discover a new favourite! We’re so pleased to hear both of your cats loved them. A very warm welcome to the VeggiePets.com family 💚
My dog loves his Benevo and Ami food
My dog loves his mix of Benevo dry food and Ami wet food. The food turns up very quickly.
16 May 2026
Reply from VeggiePets.com
Thank you for sharing your kind feedback! It's great to hear that your order arrives with you quickly, and we're especially happy to hear your dog has found the winning combo of Benevo and Ami food! 🙌🐶
All great!!
12 May 2026
Reply from VeggiePets.com
Thank you so much for leaving us a positive review for us! We really appreciate it 😁
Prompt and efficient
18 May 2026
Reply from VeggiePets.com
Thank you for your feedback! We’re pleased you had a prompt and efficient experience with us 😊
Love Veggiepets
Love Veggiepets; we have been using them for many years. Always great service, great products!
18 May 2026
Reply from VeggiePets.com
Hi Sarah, thank you so much for your lovely feedback 😊 We’re always so happy to hear from our long-term customers, and your continued support means a lot to us! Being able to keep doing what we love and sharing compassionate products is only possible because of customers like you. Thank you again 💚
Great Vegan Dog Food Company
We have a 9 year old vegan staffy and love the variety of treats they sell, so much to choose from and very fast delivery.
9 May 2026
Reply from VeggiePets.com
Thank you Sharon! We’re really pleased to hear your dog is enjoying the treats! We're also really glad you're happy with the variety we offer (we always try our best to expand the range we offer!) and the speedy delivery too 😊
High quality vegan dog food
I was very impressed with the wide variety of vegan dog food and wanted to give it a try. I bought a good selection of wet food and dry food samples because I wanted to see the kind of food my chihuahua dog liked. Unfortunately, veggiepets.com does not do international shipping (I am based in Hong Kong), but I'm very grateful that they recommended the option of forwarding shipping companies. I gave it a try and just received the products. My dog loves the food!!! The delivery was very fast and the products were very well packed. Another thing that I greatly appreciate is the dry food samples. I always hesitate when buying dry food because my chihuahua is very small and the kibble must be suitable for his size. The dry food samples are a very good option not only to see if my dog likes the food but also to check if the size is appropriate for him. I'm a very happy customer and will keep ordering food from veggiepets.
9 May 2026
Reply from VeggiePets.com
Hi Isabel! We’re so pleased to hear your chihuahua is enjoying the food, and that the samples helped you find suitable options for both taste and kibble size. It’s great to know the forwarding service recommendation worked well for you too!
While we're unable to ship directly outside of the UK, we're glad we can find alternative ways to get around this! Thank you so much for your support all the way from Hong Kong!! We’re delighted to have you as a customer 😁 💚
Great service as always.
8 May 2026
Reply from VeggiePets.com
Thank you so much! We're really glad to hear your pleased with our service 😊 we appreciate your support 💚
From order to delivery everything went…
From order to delivery everything went well as I have come to expect.
8 May 2026
Reply from VeggiePets.com
Hi Frances, thank you so much for taking the time to leave us a 5 star review!
So glad to hear from start to finish everything goes smoothly (just as we expect too) 😉
Great products
Fast delivery, excellent communication, and most importantly products that made a very fussy old dog very happy.
15 May 2026
Reply from VeggiePets.com
Hi Deborah, thanks so much for your kind feedback! It's fantastic to know that you're satisfied with the speedy delivery, communication, and that your fussy one is happy with the goodies they received too! 🙌🐶
Ethical products
Love the fact that all the products are plant-based, ethical, and have a lower impact on the environment.
5 May 2026
Reply from VeggiePets.com
Hi Sue, thank you for your review! We’re so pleased to hear that our focus on plant-based, ethical products and lower-impact choices resonates with you too! 💚 🌱
Prompt, friendly service
Prompt, friendly service, every time. The website is easy to use, and they're always there on the phone if needed. Orders are dispatched quickly. Have used VeggiePets for years and they're so reliably good, I wouldn't hesitate to recommend them.
10 May 2026
Reply from VeggiePets.com
Thank you for your very kind review Clare! We're so happy to hear that your experience with us - from using the website to our prompt dispatch - has been such a positive one!
We always strive to provide reliable support for our customers, so it’s lovely to hear that reflected in your experience ☺️
Thank you again for your continued support and recommendation of us 💚
Easy to navigate website and very quick…
Easy to navigate website and very quick delivery. I've been a VeggiePets customer for years and thoroughly recommend them.
7 May 2026
Reply from VeggiePets.com
Thank you so much for your lovely review!
We're so happy to hear from our long term customers, we really appreciate you and your support of us ☺️. It's fab to hear that you find the website easy to navigate (that was our aim!) and that your parcels arrive fast! Thank you for your recommendation of us too - it means a lot!
Quick and efficient service.
5 May 2026
Reply from VeggiePets.com
Thank you so much for leaving us a 5 star review, Del 💚
Glad you've found our service quick and efficient 🙌
Easy and fast
Fast delivery, great food even with picky eaters and great choice of treats!
5 May 2026
Reply from VeggiePets.com
Hi Samantha, thank you so much 💚 Love to hear that you've found something for picky eaters, and you appreciate the choice of treats! (we're always on the lookout for things to add to our range 😉) and that your order arrived with you fast!
Great selection on website and easy to…
Great selection on website and easy to order with quick delivery. Excellent communication throughout
2 May 2026
Reply from VeggiePets.com
Hello Wendy, thank you for your lovely review! We’re so pleased to hear you enjoy the wide choice available on our site and that your order arrived quickly too! We’re always working to expand our range with more vegan-friendly options, so it’s brilliant to know that’s being appreciated. 😊
Good service
Good service, as always. Once I had an issue with the delivery, and they sent a complete new delivery for no charge. 👍
1 May 2026
Reply from VeggiePets.com
Hi Lae, thank you for your kind review and for your continued support!
While we're sorry there was an issue with your delivery previously, we're glad we could get everything sorted out for you and put things right again 😄
My dog likes the food and it is a…
My dog likes the food and it is a little cheaper than others.
23 April 2026
Reply from VeggiePets.com
Hi John, thank you for your 5 star review! We're really happy to hear your dog is enjoying the food, and you've found it better value too 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.