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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, durability, and innovative design, particularly appreciating items that grow with children. Many consumers highlight the excellent delivery service, noting its speed and efficiency, even for international orders. The unique and thoughtful packaging also frequently receives positive remarks, enhancing the overall purchasing experience. However, some customers experienced issues with delivery, specifically mentioning problems with UPS as the chosen shipping partner, leading to undelivered parcels. A few other people also felt that certain products, like a specific bag, did not expand as much as expected and had limited capacity, which led to disappointment regarding their functionality.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of garments, noting they are... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the prompt and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Passing Petit Pli at Battersea Power Station, I was pulled in by the riot of colour in the window display. Welcoming and helpful assistant who pointed me in the right direction and then gave me space... See more

Rated 5 out of 5 stars

Staff was super helpful at Battersea Power station store. Everyone loved the flight suit I gave their babies. All thought it was such a great idea that the outfit « grew » with their baby! I also boug... See more

Rated 5 out of 5 stars

I'm really happy with the purchasing experience. I ordered one of their products as a gift, but I forgot to mention it. I contacted them directly and they responded super fast, ensuring that the note... See more

Rated 5 out of 5 stars

Have loved their products - (my take) quality, durability, timelessness of designs - since I discovered Petit Pli years ago. And have been gifting them (and have received as gifts too) over the year... See more

Rated 1 out of 5 stars

I still didn’t receive my parcel! Please don’t use UPS! They are not good in communication!!!!

Rated 2 out of 5 stars

I’m disappointed. The bag is very thin/skinny, and does not expand as much as I thought it would. It does not fit much: small phone (iPhone se), credit card/id holder, roll of doggy poop bags, and h... See more

Rated 2 out of 5 stars

This was my first time ordering from Petit Pli and I can’t say that I’m happy with the product, since I never received it. You chose UPS as your shipper, which in my opinion was a poor choice.... See more

Company replied

Rated 5 out of 5 stars

Amazing fabric — it’s durable yet comfortable, and sustainable all at once. it grows together with the child. It feels like a little companion that stays close as my kid grow and experience new thing... See more

Rated 5 out of 5 stars

Quick shipping and neat products, our little one has enjoyed wearing them so far just hope we remember not to wash the wool sweater

Rated 5 out of 5 stars

The garmen I ordered is beautiful, 100% top quality and very comfortable to wear. I ordered in green colour vest, which is out of this world.

Rated 5 out of 5 stars

This is absolutely brilliant. Very original idea and the product is also high quality. The pullover has been useful for months now, and the fabric is still as good as new.

Rated 5 out of 5 stars

Why has it not been thought of before. Bought as a present so no personal experience but the concept is brilliant - hence the purchase! I hope it is as good as the reviews.

Rated 5 out of 5 stars

Fast shipping! customer service is great, they send me the wrong item by accident, but it got resolved quickly and the right item arrived in no time. The clothes look so cool and unique. a plus th... See more

Rated 5 out of 5 stars

I bought an item from the curated selection shipped to the US. Item was shipped quickly. I received notification when it cleared customs, and item was just as described.

Rated 5 out of 5 stars

I am a US based customer. The shipment is fast and with tracking. It did take a little bit to get through clearance. The price is a-bit high compare to other brands, but they do provide great clothing... See more

Rated 5 out of 5 stars

My Petit Pli trousers are wonderful. They’re a perfect length and the weight of the fabric means they hang beautifully. They are great for me and for the environment.

Rated 5 out of 5 stars

Delivery right in time. The dungarees were cheerfully discovered and the packaging was such a surprise. We made the rocket right away.

Rated 5 out of 5 stars

The mérinos sweater provided us with a warm solution to our baby daily life. And fitting perfectly with the yellow jumper.

Rated 5 out of 5 stars

I love giving these cute pants as a first birthday gift - how great that they will last for years and GROW with the child! Plus the packaging is so thoughtful and cute. It feels like a presentation... See more

Rated 5 out of 5 stars

The entire experience surrounding the product is amazing. Petit Pli pays great attention to detail and ensures that every element reflects environmental responsibility. I bought a woollen vest. The p... See more

Rated 4 out of 5 stars

Beautiful packaging, beautiful product. Delivery a little slow but can’t take away from the above.

Rated 5 out of 5 stars

Gorgeous products, innovative, with attention to detail with the development of little humans. The store staff are super friendly, helpful and knowledgable. The store is beautifully presented.

Rated 5 out of 5 stars

Shipping went fast amd delivery on time even though I live in austria. Can recommend.

Rated 5 out of 5 stars

Great experience purchasing the product and browsing through the website. The delivery was extremely fast. Well designed packaging too

Rated 5 out of 5 stars

Finally, a brand has engineered kids' clothing instead of just sewing smaller versions of adult stuff. The fabric has this satisfying techy feel. It's light, comfortable, and somehow tough enough t... See more

Rated 5 out of 5 stars

Beautiful, bold and made to last. Everything about petit pli from the packaging to the cleaning has been wonderful. I’d recommend them to anyone and I constantly buy their stuff for myself, my kids an... See more


Company details

  1. Clothing Store

Written by the company

Petit Pli invents and applies groundbreaking material technologies that solve problems for individuals, businesses and the planet across the textiles value chain. Petit Pli is best known for "Clothes That Grow" an innovation that was designed for the most important people on Earth, children.


Contact info

  • Ground Floor, The Power Station Upper, Battersea Power Station, 234 Circus Rd W, Nine Elms, SW11 8BZ, London, United Kingdom

  • care@petitpli.com
  • petitpli.com

4.6

Excellent

TrustScore 4.5 out of 5

157 reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Staff was super helpful at Battersea…

Staff was super helpful at Battersea Power station store. Everyone loved the flight suit I gave their babies. All thought it was such a great idea that the outfit « grew » with their baby! I also bought the patches which was very well received. Definitely will pick up more if comes back into stock! Purchases done in 2025.

26 February 2026
Rated 2 out of 5 stars

I’m disappointed

I’m disappointed. The bag is very thin/skinny, and does not expand as much as I thought it would. It does not fit much: small phone (iPhone se), credit card/id holder, roll of doggy poop bags, and house keys, that’s about all I can fit into it, and that’s stretching it thin. I can’t even fit my car key fob in it without struggling to zip it shut. I was hoping that I’d be able to fit my medication tube, which is the size of a lipstick, into the bag along with the other items mentioned.
I really wanted to love this product, but seeing how much it actually stretches/grows, I am not interested in purchasing more items in the future.
The colors are nice, though.

26 February 2026
Rated 1 out of 5 stars

Not worth it

For the money you ask, I could buy 15 sets of clothes and wear them every month for the entire 12 months that a 0-12 suit is designed to last. This is very bad.

26 January 2026
Rated 5 out of 5 stars

This is absolutely brilliant

This is absolutely brilliant. Very original idea and the product is also high quality. The pullover has been useful for months now, and the fabric is still as good as new.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful, bold and made to last. Everything about petit pli from the packaging to the cleaning has been wonderful. I’d recommend them to anyone and I constantly buy their stuff for myself, my kids and my friends kids.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Petit pli is a game changer

Finally, a brand has engineered kids' clothing instead of just sewing smaller versions of adult stuff. The fabric has this satisfying techy feel. It's light, comfortable, and somehow tough enough to survive the daily chaos.

The expansion feature is more than a money saver; you get to see just how different the fits get as the kids grow. Like little space walkers at first, then more relaxed later. Practical, well-made, and oddly satisfying. Easy 5 stars.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping! customer service is great, they send me the wrong item by accident, but it got resolved quickly and the right item arrived in no time.

The clothes look so cool and unique. a plus that it can grow with your baby!

9 January 2026
Rated 5 out of 5 stars

Excellent purchasing experience

I'm really happy with the purchasing experience. I ordered one of their products as a gift, but I forgot to mention it. I contacted them directly and they responded super fast, ensuring that the note I wanted to share with the gift was included before shipping.
My friends were pleased with the product and the spaceship packaging is a top notch addition.

12 January 2026

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