The initial contact and process has been superb. The website and then follow up call has been well organised. The process to complete the applications is well done and easy to follow. I am a curre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Using our simple chat, we collect the minimum amount of information to offer the best approach depending on your pension amount and lifestyle attitudes. We clearly explain your plan with specific amounts alongside useful content to put you in control. Download your own advice report, then re-join your journey when you're ready.
Once you've completed the basics, our experts will guide you through your plan, answering any questions you have - and all in plain language, to get your retirement income plan up and running in no time.
Our website has some handy tools to help you plan for your retirement. Visit www.pensionpotential.co.uk to try out our retirement lifestyle explorer to see what you may get with your retirement income, or play around with the annuity quick quotes tool, before going through our triage chat which will direct you to the best course of action.
11 Strand, WC2N 5HR, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The initial contact and process has been superb. The website and then follow up call has been well organised. The process to complete the applications is well done and easy to follow.
I am a current Financial Adviser although about to retire, so I already understand what I want and the terms however Dawn went through the different options very well and reiterated areas so that I didn't miss anything.
I can't comment on the whole process as I haven't yet actually set up the annuity however I don't expect any issues. Very impressed.

Reply from Pension Potential
Great and friendly advice from Dawn. Helped me through all the steps to complete my pension

Reply from Pension Potential
Guidance Consultant was very helpful and provided all the guidance we required.

Reply from Pension Potential
A pleasure to deal with, they found the best annuity deal for my pension pot, they did the legwork to find the best deal as opposed to myself spending endless hours researching the market. As the annuity market can be a minefield to negotiate to get a good deal and unless you know what your doing it is best left to the professionals.

Reply from Pension Potential

Reply from Pension Potential
Dawn Toma of Pension Potential was able to sort out the Annuity for me in a timing fashion without getting me involved in this complex legal area of employment retirement pensions.

Reply from Pension Potential
Dawn was absolutely amazing giving us advise and talking through the stages and options available to us . I would most definitely recommend her to anyone. Thank you Dawn

Reply from Pension Potential
The whole process was quite easy and straightforward. Dawn Toma their pensions agent was very courteous, knowlegeable and very helpful. This company are highly recommended.

Reply from Pension Potential
I have received very good service from this company whilst executing an annuity purchase for my SIPP. They rang on time when calls were arranged, always polite and helpful and paperwork was easy to complete when sent through to be filled in. I would recommend them as an efficient and helpful provider of this service.

Reply from Pension Potential
Dawn Toma explained everything to us which made it so much easier. She answered any questions we had. Dawn was very polite & helpful

Reply from Pension Potential
Guidance was very clear and concise . Dawn spent as much time as I needed answering queries

Reply from Pension Potential
I was given great, appropriate advice and all options were looked into.

Reply from Pension Potential
Knowledgeable, informative, proactive, communicative, supportive, expert guidance - these qualities were displayed in full by Pension Potential. I felt great confidence and trust in them providing clear and concise assistance with my pension arrangements.

Reply from Pension Potential
Dawn Toma was a terrific help to me. She made me understand what I should do when it comes to the deciding where to invest my pension.

Reply from Pension Potential
Helpful and friendly advice on options for either a lifetime or fixed term annuity.

Reply from Pension Potential
Dawn Toma has been so helpful and patient and understanding in my lack of knowledge of pensions. It has never been any trouble for Dawn to help and explain. She has helped me through the whole process and has always been patient and has a very friendly manner. She would always get back to me as soon as she could and nothing was too much trouble. Overall a very professional and helpful experience.

Reply from Pension Potential
Josh provided me with all the information I needed to progress with my pension plan. It was straightforward to sign the documents and I have been kept informed.

Reply from Pension Potential
Like I said very helpful when on the phone

Reply from Pension Potential
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.