Best USD buying rate in the city. We visited the Liver pool street branch to change large amount of USD .Rami who is the branch manager gave us a good rate, He helped us a good customer service , we r... See more
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Ordered in advance, in the middle of the night - no deposit, no hidden charges. Got denominations I wanted at no extra cost. Collected $ next morning. Simply done Will use them again from now on.
Ordered online. Easy straightforward collection. Good rate. Friendly staff. Next to Liverpool Strret Station.
Easy to navigate and use website. Plenty of time to collect online order which was quickly completed. Unlike other companies, using the card reader was easy as it could be removed from sliding tray.
Company details
Written by the company
Access Bureau offer a fast and secure way to buy and sell travel money with over 40 currencies at competitive exchange rates. We pride ourselves on 0% Commission and no hidden charges what you see is what you get it couldn’t be more simple. As one of the leading providers of travel money in London and online, whether your buying holiday money for your trip or selling back we make it easy for you to buy and sell at a great exchange rate. Our branches are conveniently located minutes from London’s busiest railway, underground and Coach stations at Victoria and Liverpool Street for easy pick ups.
Contact info
United Kingdom
- accessbureau.co.uk
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Great rates and swift service
Great rates and swift service, got GBP from USD reserving the rate online. You may get even more beneficial rates via online currency exchange placement on Access Bureau instead of walk-in.
Ordered online.
Ordered online.
Easy straightforward collection.
Good rate.
Friendly staff.
Next to Liverpool Strret Station.
Unable to supply a mixture of notes.
Unable to supply a mixture of notes.
However the rate was good and was easy to cancel.
AccessBureau AccessBureau provides excellent service.
AccessBureau provides excellent service. The team is professional, friendly, and takes the time to understand each client’s needs instead of using the same solution for everyone. Communication is clear and timely, and they are reliable and easy to work with. Overall, AccessBureau delivers quality service with great attention to detail. Highly recommended.
Great rates and fast
Great service, great rate
Ordered in advance, in the middle of the night - no deposit, no hidden charges.
Got denominations I wanted at no extra cost.
Collected $ next morning.
Simply done
Will use them again from now on.
Decent exchange rate
Decent exchange rate (0.01 euro - ie, 1 euro cent - off the interbank rate) and no commission if you book the exchange online.
The exchange rate was excellent
The exchange rate was excellent, although the map provided for the branch location was inaccurate.
Rude
Rude, shouting and rushing stuff. I suggest other staff watch the conversation recorded of who was shouting before attacking here. Avoid this shop. Customers allowed to ask questions. And not being rushed out and humiliated.
All went smoothly i got the exact rate…
All went smoothly i got the exact rate i was offer on the page
Your rate was very good
Your rate was very good, but your map of Liverpool St branch location is misleading.
Excellent service as usual and the best…
Excellent service as usual and the best rates.
Efficient kind and easy to transact with
Great quick service and excellent rates…
Great quick service and excellent rates for selling currency
Easy process from online ordering to…
Easy process from online ordering to collection. Very helpful staff.
super quick & friendly !
The man who works at the Liverpool…
The man who works at the Liverpool Street branch is wonderful. So helpful and friendly.
Easy to navigate and use website
Easy to navigate and use website. Plenty of time to collect online order which was quickly completed. Unlike other companies, using the card reader was easy as it could be removed from sliding tray.
Good exchange rate.
Good exchange rate.
However map showing location of branch was incorrect.
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