Original part was lost during renovations and thought it would be impossible to find the part since the re released Hamilton Beach retro looking appliance is now discontinued. Wow, I found it onli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My shipment is very delayed. I needed this part ASAP. *Update*; Brooklyn from Parts Town contacted me immediately after finding this out. Promptly ans without hesitation, she offered a full refund... See more
Company replied
Recently I purchased furnace motor. I found EOM part but had few questions before making the purchase. I called customer care and had a wonderful experience. I received order status regularly and rece... See more
Company replied
Great experience. Pcb board for our obsolete Argos boiler was in stock and shipped within a couple of hours of ordering. Arrived on time and was exactly what we ordered. Was hesitant to order from the... See more
Company replied
Company details
- Kitchen Supply Store
- also in
- Appliance Parts Supplier
- Business to Business Service
- Furnace Parts Supplier
Written by the company
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Written by the company
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contact info
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4.3
Excellent
7K reviews
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Reply from Parts Town Canada
Hello Hetan,
We appreciate your feedback regarding the cost of the part. We would like to discuss your feedback further if you wouldn't mind. Our customer service team will be reaching out shortly.
Sebastian
Part was exactly what I ordered
Part was exactly what I ordered, and shipped in a timely manner. If there was a short coming is the cost of shipping, but I also understand they have no control over 3rd party shipping.
19 September 2026
Reply from Parts Town Canada
Hello Richard,
We're glad the part was exactly what you needed and arrived promptly. We understand your concern about shipping costs and appreciate your understanding. We are always looking for ways to improve our services. Thank you for choosing Parts Town Canada!
Sebastian
Found the the outer door frames were…
Found the the outer door frames were cheap looking and were not the same material as the original ones. No manufacturer label on door frame provided. Not OEM parts.
19 September 2026
Reply from Parts Town Canada
Hello Rob,
We appreciate your feedback regarding the door frames. We understand your concerns about the material and the absence of a manufacturer label. We are reviewing your order and will reach out to you shortly to discuss your feedback. Please be rest assured all our parts are OEM and sourced from the manufacturer of the unit.
Sebastian
Reply from Parts Town Canada
Hello,
We're so happy to hear that you found our parts to be genuine, our prices excellent, and our shipping super quick! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Vern,
We appreciate your positive feedback! We're so glad to hear that you found our ordering process to be very easy. Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Raymond,
We're so glad to hear that the part fit perfectly and that our delivery service met your expectations. Thank you for your positive feedback!
Sebastian
Cost and part information hurt
The part was less than 13.00, but at checkout that became over 40.00. I understand exchange rates and shipping costs. That is a lot much. It's a small very small lightweight part. There has to be a better way! Then, I was told to order the part not realizing there are 2 required. It should have been sold that way.
18 September 2026
Reply from Parts Town Canada
Hello Ed,
We appreciate you sharing your feedback regarding the part's pricing and the quantity required. We understand your frustration with the increased cost after shipping and the unexpected need for two parts. We are actively reviewing your order and will reach out to you soon to discuss your feedback in detail.
Sebastian
Honestly feel price gouged
17 September 2026
Reply from Parts Town Canada
Hello,
Thank you for taking the time to share your thoughts and feedback with us. We would like to discuss your feedback further if you wouldn't mind. Our customer service team will be reaching out shortly.
Sebastian
Parts were back ordered
Parts were back ordered, notifications came when back in stock , order filled shipped express received as promised!
17 September 2026
Reply from Parts Town Canada
Hello Shawn,
We are so pleased to hear that we were able to fulfill your order promptly once the parts became available and that you received them as expected. Thank you for sharing your positive experience with us!
Sebastian
Reply from Parts Town Canada
Hello Richard,
We're so glad to hear that you found our pricing reasonable and our service fast and courteous! Thank you for choosing Parts Town Canada!
Sebastian
Great experience
Great experience. Pcb board for our obsolete Argos boiler was in stock and shipped within a couple of hours of ordering. Arrived on time and was exactly what we ordered. Was hesitant to order from them at first as a new customer, but will be ordering from them going forward.
16 September 2026
Reply from Parts Town Canada
Hello,
We are so pleased to hear about your positive experience with us! It's wonderful to know that we could provide the specific PCB board you needed for your Argos boiler so quickly. We truly appreciate you choosing us and look forward to assisting you again in the future.
Sebastian
Satisfied Customer
The only place that had what I needed. Order showed up about a week later, and everything showed up to fix my appliance. Would recommend to anyone.
16 September 2026
Reply from Parts Town Canada
Hello John,
We're so happy to hear we had the part you needed and that it arrived promptly to help you fix your appliance. Thank you for choosing Parts Town Canada!
Sebastian
Need better pricing for contractors
Need better pricing for contractors, not just list pricing.
16 September 2026
Reply from Parts Town Canada
Hello Nic,
We appreciate your feedback regarding pricing for contractors. We will reach out to you soon to further discuss this with you.
Sebastian
Wrong parts in the box
Wrong parts in the box. Sticker on the box was good but wrong parts inside the box. 4 days later, I did not receive the parts yet. I had to return the wrong one and they needed an other payment on my credit card. Very bad. Won’t buy again.
16 September 2026
Reply from Parts Town Canada
Viviane,
We're truly sorry to hear about the incorrect parts and the subsequent issues with your order, including the delay and the payment process. We understand your frustration with this experience. We are reviewing your order and will reach out to you shortly.
Sebastian
Reply from Parts Town Canada
Hello Cheryl,
We are truly sorry to hear you are still waiting for assistance with your order. We are looking into your order and will reach out to you shortly.
Sebastian
Perfect purchase…
The receptionist walked me through online ordering and was helpful and pleasant. The product was perfect and arrived in 4 days. The price was right!
15 September 2026
Reply from Parts Town Canada
Hello Anita,
We are so pleased to hear that our team was helpful with your online order and that you were happy with the product and its timely arrival. Thank you for choosing Parts Town Canada!
Sebastian
Prompt service!
16 September 2026
Reply from Parts Town Canada
Hello Shirley,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Del,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Newco Coffee Brewer Parts
They had all the coffee brewer parts in stock. I ordered in the afternoon and had everything the next day. Amazing!
14 September 2026
Reply from Parts Town Canada
Hello Melissa,
We appreciate your positive feedback! We're so happy to hear that you found all the coffee brewer parts you needed and that our quick delivery impressed you. Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Carl,
We appreciate you bringing this to our attention. We are concerned to hear that your order for multiple filters arrived with fewer items than expected. We are looking into this discrepancy and will reach out to you shortly.
Sebastian
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