Original part was lost during renovations and thought it would be impossible to find the part since the re released Hamilton Beach retro looking appliance is now discontinued. Wow, I found it onli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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My shipment is very delayed. I needed this part ASAP. *Update*; Brooklyn from Parts Town contacted me immediately after finding this out. Promptly ans without hesitation, she offered a full refund... See more
Company replied
Recently I purchased furnace motor. I found EOM part but had few questions before making the purchase. I called customer care and had a wonderful experience. I received order status regularly and rece... See more
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Great experience. Pcb board for our obsolete Argos boiler was in stock and shipped within a couple of hours of ordering. Arrived on time and was exactly what we ordered. Was hesitant to order from the... See more
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Company details
- Kitchen Supply Store
- also in
- Appliance Parts Supplier
- Business to Business Service
- Furnace Parts Supplier
Written by the company
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Written by the company
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contact info
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4.3
Excellent
7K reviews
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fast and good quality
14 September 2026
Reply from Parts Town Canada
Hello Yang,
We truly appreciate your positive feedback! We're so happy to hear that our service was fast and of good quality for you. Thank you for choosing Parts Town Canada!
Sebastian
The website is very easy to navigate
The website is very easy to navigate. I love the 360 view the wide range of product, the manuals and the fast shipping option. I use Parts down because the shipping is dependable and they tell you how long it’s gonna take to arrive.
14 September 2026
Reply from Parts Town Canada
Hello Jadon,
We're so happy to hear you find our website easy to navigate and appreciate the 360-degree views, wide product range, and manuals. We understand how important dependable and transparent shipping is, and we're glad our efforts in this area are meeting your expectations. Thank you for your wonderful feedback!
Sebastian
BAD EXPERIENCE WITH " PARTS TWON"
order part. got wrong part. No. 0901545811.
ordered nob with arrow. part no FM8100334.
GOT WRONG PART. "NOB W/SKIRT." no arrow.
sent email on sep 20 and called on sep 21.
just got reply "We've asked for an inventory control (case 152216) to make sure that the stock is correct before you reorder.
We'll let you know once done, and like mentioned on the phone we'll reimburse you the part and the shipping amount so you can reorder it."
still not get confirmation. and asked me to reorder it? I ordered but got wrong!! why I have to reorder? you should sent me the right part ASAP!
15 September 2026
Reply from Parts Town Canada
Hello Yong,
We sincerely apologize for the incorrect part you received and the frustration this has caused. We understand your concern about reordering and the delay in resolution. We are actively investigating the inventory discrepancy to ensure the correct part is available. We will contact you as soon as possible to get this resolved without further delay. We appreciate your patience as we work to rectify this.
Sebastian
Reply from Parts Town Canada
Hello Krzysztof,
We're so glad to hear you received a good replacement part and that our delivery was quick. Thank you for choosing Parts Town Canada!
Sebastian
Pretty fast delivery and at a good price
14 September 2026
Reply from Parts Town Canada
Hello Dustin,
We're so pleased to hear you experienced fast delivery and found our pricing to be good. Thank you for choosing Parts Town Canada!
Sebastian
Great support!
14 September 2026
Reply from Parts Town Canada
Hello Steve,
We appreciate your 5 Star rating and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
ease of finding part i needed and being…
ease of finding part i needed and being able to track it as delivery was in progress.
14 September 2026
Reply from Parts Town Canada
Hello Stacy,
We're so pleased to hear you had such an easy time finding the part you needed and appreciated the delivery tracking! Thank you for your positive feedback.
Sebastian
Simple and accurate
Easy to find the right part on your website any it was shipped quickly.
11 September 2026
Reply from Parts Town Canada
Hello Drew,
We're glad our website made finding your part easy and that it arrived quickly. Thank you for choosing Parts Town Canada!
Sebastian
You always have what i want only…
You always have what i want only complete your a little pricey and shipping is also but thanks for your service. Warren
10 September 2026
Reply from Parts Town Canada
Hello Warren,
We're glad we have what you're looking for! We understand your concerns about pricing and shipping costs. We're always working to offer competitive value while maintaining our service quality.
Sebastian
Reply from Parts Town Canada
Hello Bill,
Thank you for your kind words. We are so pleased to hear that our genuine parts and quick service met your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Ordered parts were delivered on time…
Ordered parts were delivered on time and accurate
13 September 2026
Reply from Parts Town Canada
Hello Keith,
We appreciate your positive feedback and are delighted to hear that your ordered parts were delivered accurately and on time. Thank you for choosing Parts Town Canada!
Sebastian
It is a quick transaction end to end…
It is a quick transaction and end right from the point where it was placed to make the point where is delivered. The communication was not keeping me posted aware the item is and how it’s moving.
13 September 2026
Reply from Parts Town Canada
Hello Gaurav,
We appreciate you sharing your experience regarding the communication during your transaction. We understand your desire for more frequent updates on your item's movement. We are actively reviewing our communication processes to ensure we provide clearer tracking information for all our customers. Thank you for choosing Parts Town Canada!
Sebastian
Quite helpful
Quite helpful, no issues on the return.
Reordered, with no problems.
Thanks again.
10 September 2026
Reply from Parts Town Canada
Hello Joe,
We're so pleased to hear that your experience was helpful and that the return process was smooth. Thank you for reordering with us!
Sebastian
I ordered it and the correct item was…
I ordered it and the correct item was delivered to my door. Mission accomplished.
10 September 2026
Reply from Parts Town Canada
Hello Greg,
We're so pleased to hear that your order was delivered correctly and that you had a positive experience. Thank you for choosing Parts Town Canada!
Sebastian
It was a small part that we needed
It was a small part that we needed, the price was right, $4.01. Shipping however made the bill almost 32$, yikes
10 September 2026
Reply from Parts Town Canada
Hello Rowie,
We appreciate your feedback and are glad the part met your needs. We understand your concern regarding shipping costs, and we are always working to offer the most competitive rates possible.
Sebastian
Reply from Parts Town Canada
Hello Patrice,
We're so happy to hear that you received excellent service and that your delivery was fast. We're glad we could provide exactly the part you needed! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Leslie,
Thank you for your feedback! We're delighted to hear that your purchase and delivery experience was quick and easy. Thank you for choosing Parts Town Canada!
Sebastian
Excellant service. Fast delivery
Part came faster than expected and was a perfect fit
9 September 2026
Reply from Parts Town Canada
Hello Rob,
We're so pleased to hear that the part arrived faster than expected and was a perfect fit! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Ulrike,
We are very sorry to hear your package has not arrived. We are looking into this immediately for you and will reach out to you shortly.
Sebastian
Reply from Parts Town Canada
KAMLESH,
We're so glad to hear we could quickly assist you with your appliance parts! Your positive feedback truly makes our day. Thank you for sharing your experience.
Thank you for choosing Parts Town Canada!
Kevin
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