Panel Hub Reviews 

1,368
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,336 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and reliable processes from ordering to delivery, appreciating quick, well-communicated deliveries that often arrive early and in perfect condition. The products, especially the panels, are consistently praised for their high quality, good value, and ease of installation, effectively transforming spaces. However, some people mentioned experiencing issues with incorrect or inconsistent product quality, such as panels being flimsy, chipped, or not matching previous orders, alongside problems with deliveries like delays or wrong items, and found customer service resolution unsatisfactory.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and reliable delivery... See more

Product

Consumers find product to be positive, with many reviewers praising the quality and appearance of the panels,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and good... See more

Service

Customers consistently note positive experiences with service, often praising the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pre ordered panels and was called next day to verify that I knew they would be a little longer ger to deliver due to this. Incredible customer service the woman on the phone e was very nice. Panels we... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish! After previously having a bad experience elsewhere I decided to give panel hub a go. First time ever that I received a phone call to confirm order, they upda... See more

Company replied

Rated 5 out of 5 stars

Tbf, great experience with this team. Acoustic panels are great in shape and bathroom panel is exactly same as the images they provided. Delivered within one week of purchase. NB: if they can add mo... See more

Company replied

Rated 5 out of 5 stars

Great experience. Easy to order online, delivery came quickly, in fact earlier than expected. The panels came in good condition and were packaged well. The panels are Easy to install, but you must hav... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,368)

1,308 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Decent panels

Decent panels, very sturdy and look great once installed. Customer service and delivery was excellent as well. Would be buying again.
Many thanks
Viktor

30 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Viktor,

Thank you for your review! We’re really pleased to hear you’re happy with your panels.

It’s great to know you found them sturdy and that they look great once installed. We’re also delighted to hear that both our customer service and delivery met your expectations.

Thank you for your kind words and for choosing Panel Hub. We look forward to helping you with future projects.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great Company

Brilliant company, ordered from them a few times now and wouldn't use anyone else.

6 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Reece,

Thank you for your review! We’re really pleased to hear you’ve had such positive experiences with Panel Hub.

It means a lot to us that you’ve chosen to order from us multiple times and that we’ve earned your trust for your projects. Your continued support is greatly appreciated, and we’re delighted to hear you wouldn’t use anyone else.

We look forward to helping you again in the future.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Acoustic panels

Panels were delivered very quickly and I was very pleased with the quality even though they were cheaper than every where else.
And after I messed up cutting one and needed to buy another panel hub went above and beyond to make sure they sent one from the same batch so the colour matched perfectly.
Would definitely buy from again.

3 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Gangle,

Thank you for your review! We’re really pleased to hear you had such a positive experience with Panel Hub.

It’s great to know you were happy with both the quality and value of the panels, and that our team was able to help when you needed a replacement. We understand how important colour consistency is, so we’re delighted we could arrange a panel from the same batch to ensure a perfect match.

Thank you for your kind words and for choosing Panel Hub. We really appreciate your support and look forward to helping with any future projects.

Best regards,
The Panel Hub Team 🖤

Rated 1 out of 5 stars

Rubbish

Rubbish, half my order arrived without an explanation as to why. It was left with me to chase them, zero proactive customer care from them. Terrible experience all around really. Go elsewhere, I will in future.

4 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Liam,

Thank you for your feedback, and we’re very sorry to hear about your experience.

We take issues like incomplete deliveries and communication very seriously, and this is certainly not the level of service we aim to provide. That said, we’re unable to identify your order from this review alone, but we would really appreciate the opportunity to look into what went wrong and resolve this for you properly.

If you could please contact our customer service team with your order details, we will investigate this immediately and do everything we can to put things right.

Best regards,
The Panel Hub Team

Rated 5 out of 5 stars

Love my new panels

Love my new panels. The company are so easy to deal with and the delivery driver who delivered them was so lovely and friendly. Great service.

18 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sarah,

Thank you for your lovely review! We’re really pleased to hear that you’re happy with your new panels and that you had such a positive experience with our service.

It’s great to know that you found us easy to deal with and that the delivery driver was friendly and helpful—we’ll be sure to pass your kind comments on.

We really appreciate your feedback and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

I have purchased panels from this…

I have purchased panels from this company before several times they are extremely efficient and very reliable the company they deliver prompt and also when you order from them they verify your order let you know when it's arriving. I am so happy with there product and will carry on ordering from them .highly recommended

19 June 2025
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Liz,

Thank you for your fantastic review and for your continued support! We’re delighted to hear that you’ve purchased from us several times and have consistently had a positive experience.

It’s great to know that you’ve found our service efficient and reliable, and that our order updates and delivery communication have helped keep you informed every step of the way. We’re also thrilled to hear how happy you are with our products.

Your loyalty and recommendation mean a great deal to us, and we look forward to supplying you again in the future.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great price, great quality!

I couldn’t quite believe the price of these panels, so was a little worried about the quality before they arrived! I needn’t have been concerned, though. The quality is great (better than our existing panels) and the communication and delivery speed were spot-on. Thank you!

23 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Paul,

Thank you for your wonderful review! We’re delighted to hear that you’re so pleased with your panels.

We completely understand your initial concerns about the price, so it’s especially rewarding to know that the quality exceeded your expectations and even compared favourably to your existing panels. It’s also great to hear that our communication and delivery service were spot-on from start to finish.

Thank you for putting your trust in Panel Hub. We truly appreciate your feedback and hope you enjoy your new panels for years to come.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great experience

Great experience. Quick delivery, great communication and nice product in competitive pricing!

25 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Krystian,

Thank you for your great review! We’re really pleased to hear that you had a positive experience with us and that you’re happy with the product.

It’s great to know that you found our delivery quick, our communication helpful, and our pricing competitive. Providing quality products alongside excellent service is something we take great pride in.

We truly appreciate your feedback and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Panel hub are a great company would definitely buy from them

Panel hub are a great company vey reliable and good quality products.
I had an issue with my order but they sorted it out very quickly and were very helpful and made it very easy to resolve.
The people on the phones in there customer service department were lovely very polite & very helpful.
I would definitely recommend this company.

15 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Melody,

Thank you for your fantastic review! We’re delighted to hear that you found our products to be of good quality and that you had a positive experience with our team.

While we're sorry there was an issue with your order, we're pleased that our customer service team was able to resolve it quickly and make the process as easy as possible for you. It's especially great to hear your kind comments about our team on the phones—they'll be thrilled to know their helpful and friendly service made a difference.

We truly appreciate your recommendation and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 2 out of 5 stars

Disappointed

The communication throughout the process was great, and any questions we had were answered promptly. Unfortunately, the panels themselves were disappointing.

We ordered the slimline black panels for our dining room 2/3 weeks ago, seen alot of great reviews before we purchased. Finally got around to putting them up last night and they look quite cheap & they are very flimsy. They were also awkward to cut, which made installation more difficult than it should have been.

The biggest issue was getting them to stick to the wall. We had to use a large amount of adhesive, and even then, they still didn't adhere particularly well and seemed prone to coming away from the surface.

3 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Leigha,

Thank you for taking the time to leave your feedback, and we’re pleased to hear that you were happy with our communication and support throughout the ordering process.

We’re sorry to hear that you were disappointed with the Slimline Black panels and experienced difficulties during installation.

Our Slimline range is designed specifically to be lightweight and flexible, making them particularly well-suited for curved surfaces, corners, feature areas, and spaces where a lower-profile panel is required. At approximately 11mm thick, they are intentionally slimmer than our standard acoustic panels, which is why they can feel more flexible and require a slightly different handling and fixing approach.

Because of this design, Slimline panels typically perform best when installed on smooth, clean, and properly prepared surfaces, using a suitable high-bond grab adhesive, and in some cases additional mechanical fixing depending on the wall type and application.

We do appreciate that this may not have matched your expectations for rigidity, and your comments regarding installation difficulty and adhesion have been noted and will be shared with our team for review.

If you would like, our customer service team would also be happy to offer guidance on installation or discuss your specific setup to help improve the finish.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Price the best anywhere quality…

Price the best anywhere quality product. Ordering easy and delivery over delivered. Would recommend without any concern.

4 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Mark,

Thank you for your great review! We’re really pleased to hear that you’re happy with the quality of the product and found our pricing competitive.

It’s also great to know that the ordering process was easy and that your delivery exceeded expectations—that’s exactly the level of service we aim to provide.

We truly appreciate your recommendation and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery, good comms A***

4 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sunny,

Thank you for your great review! We’re really pleased to hear you were happy with the service, fast delivery, and communication throughout your order.

We truly appreciate your support and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Wall panels

Tbf, great experience with this team. Acoustic panels are great in shape and bathroom panel is exactly same as the images they provided. Delivered within one week of purchase.
NB: if they can add more bathroom panel options, that would be great.

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sunil,

Thank you for your review! We’re really pleased to hear you had a great experience with our team and that you’re happy with both the acoustic panels and your bathroom panel.

It’s great to know the products matched the images provided and that your order was delivered within a week—that’s exactly the level of service we aim to deliver.

We also really appreciate your feedback regarding additional bathroom panel options. Suggestions like this are very helpful and will be passed on to the team for consideration as we continue to expand our range.

Thank you again for your support and for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great product

Great product. Looks lovely as a feature wall and very affordable.

1 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Cassie,

Thank you for your review! We’re really pleased to hear you’re happy with the product and that it looks great as a feature wall in your space.

It’s also great to know you found it to be good value for money—that’s something we always aim to deliver alongside quality and style.

We really appreciate your feedback and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Absolutely brilliant quality

Absolutely brilliant quality, I will be ordering again very soon.

25 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Dave,

Thank you for your lovely review! We’re really pleased to hear you’re so happy with the quality of your order.

It’s great to know you’re planning to order again soon — we truly appreciate your continued support and look forward to helping you with your next project.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Living room looks lush

Looks great would Recommend easy to install just need a strong adhesive or pin nailer or both

3 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Lua,

Thank you for your review! We’re really pleased to hear you’re happy with how everything looks and that you found the panels easy to install.

We appreciate the helpful installation tip as well—using a strong adhesive, pin nailer, or a combination of both is a great approach for a secure finish.

Thank you for your recommendation and for choosing Panel Hub. We really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Good quality panels

Good quality panels. Easy to install. Quick delivery and good communication beforehand.

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Carl,

Thank you for your review! We’re really pleased to hear that you’re happy with the quality of the panels and found them easy to install.

It’s also great to know that the delivery was quick and that our communication beforehand was clear and helpful.

We truly appreciate your feedback and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

I’ve never had such excellent customer…

I’ve never had such excellent customer service they keep you informed about your order every step along the way. The delivery guy couldn’t have been more helpful lifting the panels inside for us. Just waiting for the joiner to fit them on the wall but super pleased with them.
Can’t recommend them enough!

31 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sarah,

Thank you for your wonderful review! We’re absolutely delighted to hear that you experienced such excellent customer service and that you were kept informed every step of the way throughout your order.

It’s also great to know that our delivery driver was so helpful and assisted with bringing the panels inside for you—we’ll be sure to pass on your kind words.

We hope your joiner enjoys fitting them and that you’re thrilled with the final result once installed. Your recommendation truly means a lot to us.

Thank you again for choosing Panel Hub!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

I am extremely pleased with the wall…

I am extremely pleased with the wall panelling I received. The quality is excellent, with a great finish that has completely transformed the look of the room. The delivery service was also outstanding—everything arrived on time, well-packaged, and in perfect condition. The whole process was smooth and hassle-free. I would highly recommend this company to anyone looking for high-quality wall panelling and reliable delivery.

25 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Faith,

Thank you for your review! We’re absolutely delighted to hear that you’re extremely pleased with your wall panelling and that the quality and finish have completely transformed your room.

It’s also great to know that the delivery service met your expectations, with everything arriving on time, well-packaged, and in perfect condition. We’re really pleased the whole process was smooth and hassle-free for you.

We truly appreciate your recommendation and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars
Panel Hub logo

Reply from Panel Hub

Hi Kelsi,

Thank you for your review! We’re really pleased to hear you’re happy with your panels and the delivery service.

We really appreciate your feedback and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

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