Panelcompany Reviews 381

Great choice, samples sent promptly & then easy to order required items. Received email confirming delivery date & then a delivery window was supplied the day before along with a tracking link. Driver... See more

We had a small issue with a delivery. Rather than wash their hands of it and saying computer says no Mr Rob Sainsbury took it upon himself to sort us out and pulled all the stops to get our co... See more

Absolutely fantastic customer service nothing was to much trouble for any of the staff. We purchased sound boards which were of excellent quality and sensibly priced. We did purchase an additiona... See more

Found their communication to be spot on from initial order up until delivery. I wasn't in when delivered but I was able to leave a message with the courier to leave around the back. I think th... See more

Really nice quality panels, but the main plus for this company is their excellent customer service. We encountered an issue 3 years later so reached out in hopes they would help. Most companies would... See more

Great experience. Ordered samples which arrived promptly, went on to order 1st Sept and this has been delivered today bang on schedule (8th) . Kept up to date the whole time with various stages and de... See more

I have used Panelcompany around three times over the last couple years. Prices are competitive but unfortunately two of the orders have been delivered missing items. Customer service usually sorts it... See more

Second time I have used this company, second time they have let me down. Both times were for building projects with materials ordered to be delivered to site ready for trades to use, with times we got... See more

Went to the showroom firstly to check out the panels we wanted, went home got our firm measurements and ordered online. Delivered super quickly, one of the panels was slightly damaged and they sent... See more

Amazing company to deal with ! I Couldn't recommend them enough. Delivery was due to be delivered within delivery range but rang them to see if they may be able to help out in getting delivery soone... See more

I am so pleased about the service received from the Panel Company. Everything was easy (apart from making up my mind), starting with the advice and assistance when ordering, always at the ready, pers... See more

Am an elderly person and a bit slow - whoever served me was very patient and helpful considering it is only a small order and I also need to return some items. Had missed out on discount which was... See more

Lovely splashback panels at a good price. The staff were very helpfull in letting me know what was going on. Unfortunately the delivery company damaged the panel, but there was no hesitation from... See more

Wow I am so impressed ! After researching these panels I came across panel company... so glad I did alot cheaper than DIY stores and far better quality. The website was easy to use , the order proces... See more

Great service, slight blip with a successfully delivered notification when they weren’t delivered so I called them and they couldn’t have been more helpful. Panels turned up 30 minutes later and the d... See more

I'm not happy with my order. I ordered four panels, and they all arrived faded, with rough edges and splinters. After emailing customer service, they only offered a return, not a replacement, which w... See more

I purchased via a 3rd party site, but the panel company were great at handling any queries or issues. There was discolouration between panels due to batch numbers however panel company handled my re... See more

Easy to order on the website simply enough for me and I am terrible at stuff like that. Put my first order in it came within days the delivery driver was lovely I told him I'd ordered more panels,... See more

I went to the Rotherham store after looking at various acoustic panels panels online to check the quality etc. Firstly a big thanks to ALL the staff I dealt with in store in person and via a couple o... See more

I ordered the panels to arrive at the start of the week and they needed to be fitted by the end of the week. I then got an email stating they wont be delivered due to stock until the following week. I... See more

So easy to order and all the customer service ha been excellent. They contacted regarding delvery slots and it has accurate tracking. They were also easy to contact as I had to return some things (... See more

I ordered six black oak acoustic panels on standard delivery. They arrived within the hour window provided the day before, four working days later. The product is excellent quality, and their customer... See more

We visited the Panelcompay today and what a pleasure it was. Millie is amazing her advice and knowledge of products was so good. She took the time to show us a number of products with no pressure. Th... See more

Amazing experience from start to finish. I spoke to James and ordering was easy and smooth, I went with his recommendation and the acoustic panels that arrived were fantastic quality. 5 stars from me,... See more

Millie at the Rotherham store was very helpful, polite and knowledgeable. She made a very good impression. The slatted panels appeared to be good value and we placed an order. Let’s hope they conti... See more

Our delivery driver Nick was very friendly , professional , efficient. Quick delivery time and kept updated throughout. The 6 panels I’ve ordered were packed very well and delivered safely, highly rec... See more

After placing a order no sign delivery or any contact from panel company then I emailed after 7 days got replied coming next day which 9 days after placing order then received call from them o we can’... See more

Had a great experience with this company. All my orders were always delivered on time and handled professionally. On the one occasion where the panels were damaged, Millie took great care to find a p... See more

Great company to deal with. Had excellent customer service after I’d inadvertently ordered the wrong item and only discovered my error when it was delivered. Charlie and the team at Bristol were so he... See more

The customer service for this company is simply outstanding. Special thanks to Jo and the team.. It's so refreshing to get people on the end of the phone who do that little bit extra .... Awesome job... See more

I had done various research online for some acoustic wall panels and come across The Panel Company. I now there are some cheaper versions of panels on the internet, so wanted to buy from a co... See more

This is my third experience with the Panel Company and I have been pleased with each them. I have refurbished a bathroom for my elderly father, made an en suite shower room for my niece using the wall... See more

Really easy company to deal with. I ordered two lots of panelling for two bedrooms. Ordering was super easy! I realised I’d ordered the wrong colour the following morning, I called the following morni... See more

Fantastic service and great product at a competitive price. I was given a delivery date and time and my items arrived bang on time. I also want to praise the delivery driver who was so patient and pol... See more

Great product and price. Easy to cut and install with simple guidance for us novice DIYers!! A slight issue with a panel was resolved promptly and effectively by Millie. Great customer suppor... See more

I had a very disappointing experience with this company. I ordered three panels, and all of them arrived damaged. When I reached out to request a refund, I was told the panels had to be returned—u... See more

I ordered the ash wide slat panels for my bedroom and they are absolutely beautiful. The website is great and easy to use and delivery was quick. The company are very easy to deal with- the customer... See more

From start to finish they have been amazing I messed up at the start putting the wrong address down , phoned up and they sorted it within 2 mins delivered on time . I will definitely be using again th... See more

Unfortunately it's a not very good review. Postage takes a long time up to 7 working days prices are normal so not justified about postage time. Spoke to customer service they said they wo... See more

Ordered some skirting board from this company as they advertised 5-7 working days to deliver. They said I would receive an email a day before. The day before I received nothing so I had to call them t... See more

Avoid These Panels – Warped by Sunlight, No Accountability Review Text: I purchased exterior panels expecting a quality product suitable for outdoor use, but the reality has been extremely d... See more

Fantastic staff, nothing is too much trouble. Fantastic products at excellent prices. We have used them for many jobs at our cat rescue & charity shop.

I ordered acoustic panels and received excellent service. The staff were knowledgeable and friendly and helped me to choose what I needed for a great price. The delivery service was efficient and the... See more

I ordered from the company and had a swift response from the company about my delivery. When the panels came there was an issue however it was customer error and not company error . Dee in Customer se... See more

I bought wall panels from this company for my new bathroom. I would have bought all my panels here if they had white sparkly ones in stock the same thickness as the pale pink ones that I had set my h... See more

Excellent company! Well priced, very good quality panel and quick delivery. On the day of delivery i was kept updated of how long it would be along with a live map. Can't recommend enough. Well done... See more

Avoid avoid Ordered 3 acoustic panels to be delivered by Rotherham branch Rang on the Wednesday to to be told they were out For delivery on the Thursday I said great as going on holiday o... See more

This is the 2nd time I have used this company for wall panels and they have been great every time. I had a small issue with slight damage on a panel and they went out their way to rectify that as... See more

James and claire always provide top class fast customer service when I come to weekly, to collect my panels. Very friendly and welcoming

I cannot speak highly enough of The Panel Company! From start to finish, my experience was absolutely superb. Ordering was incredibly easy, and I was kept fully informed every step of the way, rig... See more

Easy ordering process, very helpful with queries and respond very quickly. The delivery driver was lovely, cheerful and super helpful, helped me get them where I needed them.

Excellent knowledge of products and fitting before job, then arrived on time. Quality boards easy to fit with the guidance of the staff. Couldn't be happier 👍.

I genuinely struggle to put into words what an unprofessional and unorganised company this is. Been let down many times by saying they would deliver, then the driver was sick but couldn’t be both... See more