Panel Hub Reviews 

1,366
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and efficient delivery, often arriving ahead of schedule with excellent communication and updates. Many people consistently highlight the excellent product quality, noting items are sturdy, look great, and offer good value. Reviewers also appreciate the helpful and reliable service. However, some customers encountered issues like receiving incorrect colors or damaged products, with panels described as thin, flimsy, or not properly constructed. There were also occasional delivery delays or cancellations, and a few reviewers faced difficulties with customer service when seeking resolutions for these problems or arranging returns.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers had positive experiences with product, frequently praising the fantastic quality, especially for... See more

Quality

Customers consistently note positive experiences with quality, often praising the fantastic and excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process simple and... See more

Service

Clients share positive opinions on service, with many reviewers praising the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pre ordered panels and was called next day to verify that I knew they would be a little longer ger to deliver due to this. Incredible customer service the woman on the phone e was very nice. Panels we... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish! After previously having a bad experience elsewhere I decided to give panel hub a go. First time ever that I received a phone call to confirm order, they upda... See more

Company replied

Rated 5 out of 5 stars

Great service I had few days ago ! Went to the panel hub to 10 pieces of wall panel. Lady behind desk took me straight to the show room and she was even manage to arrange delivery same day to my door.... See more

Rated 5 out of 5 stars

Tbf, great experience with this team. Acoustic panels are great in shape and bathroom panel is exactly same as the images they provided. Delivered within one week of purchase. NB: if they can add mo... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,366)

1,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

The ordering process is simple and easy. The communication between myself and the company is excellent. The quality of the panels are also excellent. Quickly delivered by polite individuals who brought the panels straight into the room required. I've used Panel Hub twice now.

27 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Ian,

Thank you for your review! We’re really pleased to hear you’ve had such a positive experience with Panel Hub.

It’s great to know you found the ordering process simple, the communication excellent, and the quality of the panels up to standard. We’re also delighted to hear the delivery team were polite and helpful in getting everything straight into the right room.

We really appreciate your continued support and that you’ve chosen to use Panel Hub more than once.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great service and good quality product

Great service and good quality product. Overall great value. Will be ordering again.

8 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Wayne,

Thank you for your review! We’re really pleased to hear you’re happy with both the service and the quality of the product.

It’s great to know you feel it offers great value, and we really appreciate that you’ll be ordering again. Your support means a lot to us.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Good.product

Good.product

8 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Tom,

Thank you for your review! We’re really pleased to hear you’re happy with the product.

We really appreciate your feedback and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Panelling is great quality

Panelling is great quality, colouring matched the pictures online perfectly and delivery was quick

8 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Ross,

Thank you for your review! We’re really pleased to hear you’re happy with the quality of your panelling.

It’s great to know the colouring matched what you saw online and that your delivery arrived quickly. We really appreciate your kind feedback.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

The whole experience from ordering to…

The whole experience from ordering to delivery was amazing. We would recommend Panel Hub to any of our family and friends. Don’t pay the extortionate prices of major retailers as these wall panels easily exceed them.

2 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi K P Chappell,

Thank you for your review! We’re really pleased to hear you had such an amazing experience from ordering through to delivery.

It’s great to know you’re happy with the quality of the panels and feel they compare so well to major retailers. We really appreciate your recommendation to family and friends, and your kind words about your experience with Panel Hub.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from the moment we ordered this product. Delivered when we requested and delighted with product.

3 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Kaye,

Thank you for your review! We’re really pleased to hear you had such a fantastic experience with Panel Hub from start to finish.

It’s great to know the delivery arrived when requested and that you’re delighted with the product. We really appreciate your kind words and support.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Really quick and easy to deal with

Really quick and easy to deal with, delivery was within a couple of days, also I made a mistake with my order, they noticed it at their end and rang me straight away to sort batch numbers out due to me making two orders.

8 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Graeme,

Thank you for your review! We’re really pleased to hear you found us quick and easy to deal with.

It’s great to know your delivery arrived within a couple of days, and we’re especially glad our team was able to spot the issue with your orders and call you straight away to make sure the batch numbers were aligned correctly.

We really appreciate your kind words and support.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great panels easy to order and…

Great panels easy to order and fantastic delivery even had the driver message to ask if he could deliver them a day earlier.
The panels are good quality. Will definitely use Panel Hub again.

24 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Paul,

Thank you for your review! We’re really pleased to hear you had such a positive experience with Panel Hub.

It’s great to know the ordering process was easy and that the delivery service exceeded your expectations. We’re especially glad the driver’s flexibility in arranging an earlier delivery was helpful.

We’re also delighted to hear you’re happy with the quality of the panels and that you’d choose Panel Hub again for future projects.

Best regards,
The Panel Hub Team 🖤

Rated 4 out of 5 stars

Delivery was quick even to Northern…

Delivery was quick even to Northern Ireland. Panels installed great and cut well.

Panels look great and really elevated the room

2 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Bobby,

Thank you for your review! We’re really pleased to hear you’re happy with your experience with Panel Hub.

It’s great to know your order arrived quickly, even to Northern Ireland, and that the panels were easy to cut and install. We’re especially delighted to hear they’ve helped elevate the look of your room.

Thank you for your kind words and for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Better than panels 3 or more times the price

Very easy to order from the large selection. Good packaging with cover protection. The quality of the panels is excellent, I have purchased panels three times the price that didn't have the same quality as these. I have just set up a property company and will be recommending these panels to my clients. 5 stars all the way.

8 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi there,

Thank you for your review! We’re really pleased to hear you had such a positive experience with Panel Hub.

It’s great to know you found the ordering process easy, appreciated the protective packaging, and were impressed with the quality of the panels. Hearing that they compare favourably to products costing several times more is fantastic feedback for our team.

We're especially grateful that you'll be recommending our panels to your clients through your property company. Thank you for your support and your 5-star review.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Absolutely 1st class service from when…

Absolutely 1st class service from when I ordered to having it delivered by a fantastic member is staff. It’s amazing quality and I’ll be certainly ordering again from the company. Thank you

1 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Barrie,

Thank you for your review! We’re really pleased to hear you received 1st class service from start to finish.

It’s great to know everything from ordering through to delivery went smoothly and that our delivery team made such a positive impression. We’re also delighted that you’re happy with the quality of the product.

Thank you for your kind words and support. We look forward to helping you with your next project.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

We haven't had chance to install the…

We haven't had chance to install the panels yet, but they were really easy to order, they arrived quickly, and they look great.

8 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Kessena,

Thank you for your review! We’re really pleased to hear you had a great experience with Panel Hub so far.

It’s great to know the ordering process was easy, your panels arrived quickly, and that you’re happy with how they look. We hope the installation goes just as smoothly and that you’re delighted with the finished result.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

amazing

amazing, high quality

5 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Brad,

Thank you for your review! We’re really pleased to hear you’re happy with the quality of your panels.

We really appreciate your support and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Amazing quality and best price I've found

Pre ordered panels and was called next day to verify that I knew they would be a little longer ger to deliver due to this. Incredible customer service the woman on the phone e was very nice. Panels were delivered after about a week or 2 so still relatively quick allthings considered. When they arrived they were exactly as I expected. Look fantastic and extremely easy to install. Will most likely come back here when I decorate my next room.

8 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Ethan,

Thank you for your review! We’re really pleased to hear you had such a positive experience with Panel Hub.

It’s great to know our team kept you well informed about the pre-order delivery timeframe and that you received a friendly follow-up call — we always aim to make sure customers know exactly what to expect. We’re also delighted that your panels arrived as expected, looked fantastic, and were easy to install.

We really appreciate your kind words and are glad you’re considering us again for your next project.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great company

Great company. Ordered on the Friday and delivered on the Sunday. Great customer service, kept updated with delivery times in the way of a phone call.

31 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Joanne,

Thank you for your review! We’re really pleased to hear you had such a positive experience with Panel Hub.

It’s great to know your order was delivered so quickly and that you were kept well updated with delivery information, including the phone call. We’re also delighted you were happy with our customer service.

We really appreciate your kind words and support.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great experience

Great experience. Easy to order online, delivery came quickly, in fact earlier than expected. The panels came in good condition and were packaged well. The panels are Easy to install, but you must have a fine tooth saw blade to cut. Really pleased with how it turned out.

1 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Joel,

Thank you for your review! We’re really pleased to hear you had a great experience with Panel Hub.

It’s great to know your order process was easy, delivery arrived earlier than expected, and the panels reached you in good condition and well packaged. We’re also glad you found them easy to install and are happy with the final result.

Thank you for the helpful note about cutting — that’s useful feedback for other customers as well. We really appreciate your kind words and support.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Excellent communication and very quick…

Excellent communication and very quick delivery. Panels are perfect for what they are needed for and a great price too. Will be ordering more for the next room soon.

3 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Janet,

Thank you for your review! We’re really pleased to hear you had such a positive experience with Panel Hub.

It’s great to know you found the communication excellent and delivery very quick, and that the panels are perfect for your needs and offer great value. We’re also delighted to hear you’re planning to order again for your next room.

We really appreciate your kind words and support.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Fantastic service from start to finish!

Fantastic service from start to finish!

After previously having a bad experience elsewhere I decided to give panel hub a go. First time ever that I received a phone call to confirm order, they updated all the way through delivered a day ahead of schedule. Panels were very good quality £40 cheaper per panel compared to the retail shops very impressed

1 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Katie,

Thank you for your review! We’re really pleased to hear you had a fantastic experience with Panel Hub from start to finish.

It’s great to know you appreciated the order confirmation call, the regular updates throughout, and that your delivery arrived ahead of schedule. We’re also delighted that you’re happy with the quality of the panels and found them excellent value compared to retail pricing.

We really appreciate your kind words and are very glad you chose to give us a try after your previous experience elsewhere.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery and panelling came in excellent condition

18 May 2026
Panel Hub logo

Reply from Panel Hub

Hi Stacey,

Thank you for your review! We’re really pleased to hear you found the ordering process easy and that your delivery arrived quickly.

It’s great to know the panelling arrived in excellent condition, and we really appreciate your kind feedback.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Panels and Lights

The panels and lights arrived on time with good updates on the tracking. The panels were as described on the website, so no nasty surprises. I bought black panels and it was great to see the wooden slats were black all the way through, ie not just a surface coating. This meant no additional painting after cuts had been made.
The lights were excellent. However, the cables to the driver were too short for my design. They are easily extended by using speaker wire, so no real issues.

1 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Richard,

Thank you for your review! We’re really pleased to hear your order arrived on time and that the tracking updates kept you well informed throughout the process.

It’s great to know the panels matched the description and that you were happy with the quality—especially the black-through slat design, which helps avoid additional finishing after cutting. We’re also glad you were impressed with the lighting and overall result.

We appreciate your note regarding the driver cable length. While this can depend on individual installation layouts, we understand how important flexibility is during fitting, and your feedback will be passed on to our product team for review.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

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