Panel Hub Reviews 1,250

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their durability and how good they look once installed. The delivery service is consistently highlighted for its speed and efficiency, with many people receiving their orders earlier than expected and appreciating the constant updates and communication from the delivery drivers. Reviewers also commend the overall service, mentioning the ease of the ordering process and the helpfulness of the staff, who often make courtesy calls to confirm details and ensure satisfaction. However, some customers experienced issues with damaged items upon arrival, while others received products that did not match the ordered color or were incompatible with other components. A few people also reported dissatisfaction with the quality of certain products, finding them to be below expectations, and some noted problems with returns or express delivery not meeting promised timelines.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery,... See more

Product

Consumers find product to be positive, with many reviewers praising the good quality, ease of installation,... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of the... See more

Order

Reviewers mention positive feedback about order, highlighting good communication and fast delivery times.... See more

Service

Customers consistently note positive experiences with service, often praising the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with PanelHub just couldn't be better- we had a good deal on the panels we needed, we found the right colour, delivery cost was just right and it was very quick (mentioning that we liv... See more

Company replied

Rated 5 out of 5 stars

The panels were well priced, delivered quickly (with the premium delivery option) and we're good quality. There was only 1 small corner damaged out of 7 panels which is good going and not really an is... See more

Company replied

Rated 5 out of 5 stars

Product is excellent quality. Delivery said 3-5 working days, it arrived within 2 which is next level! Even had a courtesy call after I placed my order to say they had received it which I thought went... See more

Company replied

Rated 5 out of 5 stars

After being scammed by British Homes Direct I found Panel Hub. Paid for premium delivery and the items arrived on time, with a phone call from the delivery driver apologising he was late due to traffi... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Service

A lot of pages pop up online, on Instagram or tik tok etc and you often wonder is this a scam? I can assure everyone panel hub isn't I ordered online, got a phone call to acknowledge the order and was delivered when promised couldn't really ask for more also delivery driver helped lift panels in and panels were perfect highly recommend

14 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Danny,

Thank you for your review! We really appreciate you taking the time to share your experience.

We’re so pleased to hear that everything went smoothly from your online order through to delivery, and that our team was able to quickly put your mind at ease with a confirmation call. It’s also great to know the delivery arrived on time and that the driver was able to help with lifting the panels.

Most importantly, we’re glad you’re happy with the quality of the panels. Your recommendation means a lot to us.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Best experience ever

Best experience ever. I placed the order following morning, a lovely guy rang to thank me for my order.... I was amazed, no company has ever done that before, ge went on to describe what would happen next. 3 days later received the panels, well packaged, carried into the hall by the driver. They are now installed on my lounge wall. Very good quality and with a saving of £60 per panel. Would definitely recommend

10 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Beryl,

Thank you for your review! We’re really pleased to hear you had such a great experience with us.

It’s wonderful to know you appreciated the follow-up call after placing your order and that everything was clearly explained for you. We’re also glad the delivery was smooth, well-handled by the driver, and arrived so quickly and well packaged.

It’s fantastic to hear you’re happy with the quality of the panels, the savings you made, and how they look now installed in your lounge. We really appreciate your recommendation and kind words.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

The panels are brilliant and look…

The panels are brilliant and look fantastic in the living room on either side of the fireplace. The quality of them is excellent and they are easy to install. Look fantastic with a couple of pictures and really enhances the look of the room.

20 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi tuus sculptures,

Thank you for your review! We’re really pleased to hear you’re happy with the panels and that they look fantastic in your living room.

It’s great to know the quality met your expectations and that you found them easy to install. We love hearing how they’ve helped enhance your space, especially around your fireplace with your finishing touches.

Your feedback means a lot to us, and we really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great company

Great company, with great products.
Could not have been more helpful when I needed to ammend my order.
I love my Oak panels.

27 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi there,

Thank you for your review! We’re really pleased to hear you’re happy with both our service and the products.

It’s great to know our team was able to help when you needed to amend your order, and that you’re loving your Oak panels. We really appreciate your kind words and support.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Excellent customer service so far. Would recommened.

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Rachel,

Thank you for your review! We’re really pleased to hear you were happy with the speedy delivery and excellent customer service.

We really appreciate your recommendation and your support. If you need anything in the future, we’ll be happy to help!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great panels, easy to work with…

I accidentally put the wrong address and only noticed on the day it was out for delivery, they changed that no problem. The panels are super easy to work with if you have the right tools and know what you’re doing! Thank you all, my living room looks fab.

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi May,

Thank you for your review! We’re really pleased to hear you’re happy with the panels and found them easy to work with.

It’s great to know our team was able to quickly help update your delivery details when needed, and that everything arrived smoothly in the end. We’re also glad you’re happy with the finished result — it’s wonderful to hear your living room looks fab!

Your feedback means a lot to us, and we really appreciate your support.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

First time made an order with them and…

First time made an order with them and they were absolutely punctual with everything they say. Will order from them
All day long.100%

13 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sadaf,

Thank you for your review! We’re really pleased to hear your first order went so smoothly and that everything was delivered exactly when promised.

It’s great to know you found us punctual and reliable, and we really appreciate your kind recommendation. We look forward to helping you again in the future!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Value for money

Value for money, excellent communication throughout the purchase experience and through to delivery, good quality product, responsive, delivery drivers were polite, the tracker app showed exactly when they were close by and they called to let us know when they were coming. Excellent.

26 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Andrew,

Thank you for your review! We’re really pleased to hear you found the whole experience from purchase through to delivery smooth and well communicated.

It’s great to know you feel the product offers excellent value for money and good quality, and that the delivery updates, tracking app, and courtesy call helped everything run so smoothly. We’re also glad to hear the delivery drivers were polite and helpful.

Your feedback means a lot to us, and we really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 4 out of 5 stars

Much faster delivery than the 10 days…

Much faster delivery than the 10 days expected and really useful tracking of driver. Boards look great and were easy to saw. It would have been handy to have instructions for putting them up and how best to cut round plug holes, but luckily I had someone to do the job for me. Slight damage to a couple of the slats, weird as they were so well packaged, but we just made sure they were at the ends we cut off

27 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Ruth,

Thank you for your review! We’re really pleased to hear your order arrived much faster than expected and that you found the driver tracking useful.

It’s great to know you’re happy with how the boards look and that they were easy to work with during installation. We also appreciate your feedback regarding instructions for fitting and cutting around plug sockets — that’s really helpful and will be passed on to the team.

We’re sorry to hear there was slight damage to a couple of slats, though we’re glad you were still able to work around this without issue. Your understanding is very much appreciated.

Thank you again for your feedback and support — we hope to help you with future projects!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Fantastic quality panels for excellent…

Fantastic quality panels for excellent price comparable to the competition.Very straightforward from order to delivery, with delivery man pleasant & very helpful, carrying the panels to where I needed them. Panels easy to fit and look great! Was considering using another company but glad I went with Panel hub, who kept me informed of my delivery and tracking all the way.First class service, thanks !

27 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi May M,

Thank you for your review! We’re really pleased to hear you’re happy with the fantastic quality of the panels and the great value compared to competitors.

It’s great to know the whole process was straightforward from order to delivery, and that our delivery team was helpful and friendly in getting everything to where you needed it. We’re also glad the updates and tracking kept you well informed throughout.

Your feedback means a lot to us — thank you for choosing Panel Hub, and we’re delighted we could deliver a first-class experience for you!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Excellent communication from the moment…

Excellent communication from the moment I sent order . Even customer services phoned me to check my order was correct and was up for delivery . Delivery was spot on texted time of delivery which was precise. Driver carried goods in house for wife as were heavy . Brilliant company would recommend 100% .

12 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Kevin,

Thank you for your review! We’re really pleased to hear you were happy with the communication from the moment you placed your order.

It’s great to know our team kept you well informed with order checks, delivery updates, and a precise time slot, and that the driver was able to help by carrying the goods inside for you. We’re also glad everything arrived smoothly and met your expectations.

Your recommendation means a lot to us — thank you for choosing us!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Smooth process all the way along

Smooth process all the way along. Liked how they phoned to confirm my order and had an email, quick turnaround. Over all great product would recommend.

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Thank you for your review! We’re really pleased to hear you found the whole process smooth from start to finish.

It’s great to know you appreciated the order confirmation call, email updates, and quick turnaround. We’re also glad you’re happy with the product overall and would recommend us.

Your feedback means a lot to us!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Oak acoustic panel

Well I decided to just have a shot at the cheaper panels but was amazed they were the same quality as other high quality retailers same felt thickness and wood wide no problems whatsoever and the delivery was great well informed when it was going to arrive thank you

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi John,

Thank you for your review! We’re really pleased to hear you were pleasantly surprised with the quality of the panels and found them comparable to higher-priced alternatives.

It’s great to know the felt thickness and wood finish met your expectations, and that everything arrived smoothly with clear delivery updates. We really appreciate you giving us a try and taking the time to share your experience.

Thank you again, and we hope to help you with future projects!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Fabulous panels and great communication…

Fabulous panels and great communication around delivery

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Zoe,

Thank you for your review! We’re really pleased to hear you’re happy with the panels and our communication throughout the delivery process.

It’s great to know everything arrived smoothly and met your expectations. Thankyou for taking the time to leave us a review!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great panels, great price

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Crystal,

Thank you for your review! We’re really pleased to hear you were happy with the fast delivery, great panels, and competitive price.

We appreciate your feedback!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Perfect

Panels good quality and arrived within the week. Easy to install

18 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Kim,

Thank you for your review! We’re really pleased to hear you were happy with the quality of the panels and that they arrived within the week.

It’s great to know you found them easy to install as well. We really appreciate your feedback and hope to help you again with future projects!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Really great customer service,called me…

Really great customer service,called me about an hour after I put my order in to let me know they would contact me with a delivery date and then on the day with a time slot , the panels where fantastic quality for the price ,delivery was great and quick 100% recommend the panel hub

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Amanda,

Thank you for your review! We’re really pleased to hear you had such a great experience with our customer service.

It’s great to know you appreciated the follow-up call after placing your order and the updates regarding your delivery time slot. We’re also glad you’re happy with the quality of the panels and the fast delivery.

Your recommendation means a lot to us — thank you for choosing Panel Hub!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Good contact,delivered a day earlier…

Good contact,delivered a day earlier than said,driver carried boxes straight into garage and put them on tressels for cutting,for the price they are ideal,handle a cut carefully and no problems,I’ve had inside panels and got two lots of garden panels recently to cover a wall ,makes garden and patio area brilliant,can’t fault them,

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi James,

Thank you for your review! We’re really pleased to hear you were happy with the communication and that your order even arrived a day earlier than expected.

It’s great to know the delivery driver was helpful and went the extra mile by bringing everything straight into your garage. We’re also glad you’ve been able to use the panels for both indoor and garden projects, and that you’re pleased with the results.

Your feedback means a lot to us, and we really appreciate your continued support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Very happy

So easy to install, looks great! I used black screws to install it instead of any glue or anything. Very happy!

16 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Louise,

Thank you for your review! We’re really pleased to hear you’re so happy with your panels.

It’s great to know you found them easy to install and that they look fantastic once fitted. Using black screws is a great choice for a clean finish, and we’re glad everything worked out perfectly for you.

Your feedback means a lot to us!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Very good communication from start to…

Very good communication from start to finish and prompt delivery even for a bank holiday weekend

22 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Simon,

Thank you for your review! We’re really pleased to hear you were happy with the communication from start to finish and that your order arrived promptly, even over a bank holiday weekend.

It’s great to know everything ran smoothly for you, and we truly appreciate your kind feedback. We look forward to helping you again with future orders!

Best regards,
The Panel Hub Team 🖤

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