Purchased an Apple Watch Ultra Series 3 refurbished. Item arrived in 1-2 days and is in absolute mint condition. Set up and now running faultlessly for almost a month. Upgraded from the Series 1. Lov... See more
Company replied
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Review summary
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Reviews shaping this summary
My friend referred me to OzMobiles as I had never heard from them! I was going to go straight to Apple to buy a new phone, and by going to OzMobiles I paid half!! and I also got a far larger trade in... See more
Company replied
Have made 2 big purchases this year from OzMobile and both times have been very happy with the purchase, delivery speed and customer service. The products that arrived were in great condition and exac... See more
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I looked at various sites for a refurbished iphone. OzMobiles had a good number of iPhone 14s at good prices. It also offered a new battery at half price, which I took advantage of. The order was pro... See more
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Company details
About OzMobiles
Written by the company
About Us
OzMobiles is a 100% Australian owned and operated online mobile store. We specialise in the sale of discounted new, used and ex-demo phones, as well as a wide selection of mobile phone accessories. All of our smartphones are sourced locally in Australia, and we take pride in reducing the footprint of electronic waste by extending the life-cycle of technology.Our Range
Contact info
Melbourne, Australia
- https://help.ozmobiles.com.au/hc/en-us
- ozmobiles.com.au
4.8
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service, perfect condition product and great prices. Would definitely buy again.
18 June 2026
Reply from OzMobiles
We are thankful for your kind feedback.❤
Your appreciation of our products and services will serve as our motivation to continue providing quality devices with appropriate prices in the future.
Thank you and until next time!
Best Regards,
OzMobiles
Reply from OzMobiles
We're delighted to hear your positive review, and we send our appreciation for your 5-star rating! ❤
Your feedback is greatly valued and we thank you for sharing your satisfaction with our updates and timely delivery.
Looking forward to doing business with you again!
Best Regards,
OzMobiles
Great Phone and Service
The phone was as described and in excellent condition. Arrived on schedule all went smoothly
25 June 2026
Reply from OzMobiles
Thank you for taking the time to leave a review. We are delighted that your order arrived on schedule and exactly as described. We appreciate your business.
Excellent condition, fast delivery!
The iPhone 12 was in excellent condition, works perfectly, and was delivered super fast. The service was excellent!
19 June 2026
Reply from OzMobiles
We appreciate the 5★ rating you've given and we offer our gratitude for your positive impression of our delivery services.
We'll see to it that we continue providing customers with a satisfactory experience furnished with excellent devices and prompt transactions in the future.
Thank you and until next time!
Best Regards,
OzMobiles
As good as brand new for half the price.
As good as brand new for half the price. Thrilled with my purchase. Will only ever buy refurbished from now on.
19 June 2026
Reply from OzMobiles
Thank you for choosing OzMobiles!
Your pleasant feedback about our products is highly valued and we'll do our best to continue providing customers with great products in the future.
If you seek another refurbished device, don't hesitate to get in touch with us.
Best Regards,
OzMobiles
Great range of prices
19 June 2026
Reply from OzMobiles
We are thankful for your kind feedback.❤
Your appreciation of our services will serve as our motivation to continue providing quality devices with appropriate prices in the future.
Thank you and until next time!
Best Regards,
OzMobiles
Reply from OzMobiles
Thanks for the 5-stars! Brilliant to hear the delivery was fast and you’re wrapped with the product. See you next time!
Very happy with the iphone 13 in…
Very happy with the iphone 13 in excellent condition and works great
25 June 2026
Reply from OzMobiles
Thanks for the fantastic feedback! We are so glad your iPhone 13 arrived in excellent condition and is working great. Enjoy your new phone!
Reply from OzMobiles
Thank you so much for the 5-star review! We pride ourselves on clear and helpful communication, so we are delighted to hear our team looked after your request promptly. We look forward to assisting you again in the future.
Great buy for iPhone 13 plus half price new battery …
Easy to buy and compare phones and prices. Clear description of details of phone. Easy to buy accessories. Nice price and comes with good back up from seller. Good postage. I’m happy with my IPhone 13. Thanks again. My third purchase over the years.
18 June 2026
Reply from OzMobiles
Thank you so much for the 5-star review! We are delighted to hear you are happy with your iPhone 13. Being your go-to for your last three phone purchases is the ultimate compliment, and we truly appreciate your continued support.
Reply from OzMobiles
Thank you for the 4-star review! We are delighted to hear you found the quality to be really good and that your order arrived quickly. If there is ever anything we can do to make your next experience a full 5 stars, please let us know. We look forward to serving you again!
Excellent is not, when it comes to OzMobile
My expectations of excellent condition and its written description on the website did not match the phone I received. My refurbished phone’s outer casing (sides and rear) has many visible marks and blemishes. Visible at arms length. Contrary to the description. I Would not have the confidence to purchase from you again.
25 June 2026
Reply from OzMobiles
Thank you for your feedback. We appreciate your honesty and genuinely apologise that the cosmetic condition of the phone fell short of your expectations. We take our descriptions very seriously and would love the opportunity to rectify this for you. Please contact us via https://ozmobiles.com.au/pages/contact-us so we can resolve this as quickly as possible.
Reply from OzMobiles
We are so glad you loved the fast delivery and the condition of your new phone. Enjoy!
Reply from OzMobiles
Thank you for sharing your experience. We work hard to maintain a wide selection and top-notch service, so your feedback means the world to our team.
Reply from OzMobiles
Thank you so much for the 5-star review! We are delighted to hear you had a great experience with our service and product. We look forward to welcoming you back again soon.
Fantastic service to buy a new phone
My friend referred me to OzMobiles as I had never heard from them! I was going to go straight to Apple to buy a new phone, and by going to OzMobiles I paid half!! and I also got a far larger trade in deal with my existing phone as well. I bought one that was in great quality, it works perfect, arrived quickly, communication impeccable, seriously consider OzMobiles if you're buying a phone outright, who needs to pay full price! Very happy, I am going to upgrade both my boys phones on here too when the time comes.
24 June 2026
Reply from OzMobiles
Thank you for sharing your positive experience! ❤
We're delighted to hear that your friend's recommendation led you to OzMobiles and that you found great value with both your new phone and trade-in.
We are happy to hear that your device arrived quickly, was exactly as expected, and that our team kept you well informed throughout the process.
We really appreciate your recommendation and look forward to helping you with your boys' phone upgrades when the time comes. Thanks for choosing us! 😊
Best regards,
OzMobiles
Easy to use website
Easy to use website, great range and good prices. Super fast delivery.
23 June 2026
Reply from OzMobiles
Thank you for sharing your positive experience! ❤
We're delighted to hear that you found our website to be easily adaptable and your pleasant notion of our work is greatly appreciated.
We will do our best to continue providing timely assistance in the future. 😊
Best regards,
OzMobiles
Minor software issue phone is great and runs well
Phone works really well and apart from a apple side glitch it has been working like a charm, i bought the phone x demo and there isn’t any signs of wear on the device.
24 June 2026
Reply from OzMobiles
Thanks for the review. We are pleased the phone is performing well for you now. Software glitches can occasionally happen, but we are glad the manual restart sorted it out. Please let us know if you need any assistance down the track!
Highly recommend Oz Mobiles
Have made 2 big purchases this year from OzMobile and both times have been very happy with the purchase, delivery speed and customer service. The products that arrived were in great condition and exactly as expected. Packaged securely too which was great. I would highly recommend purchasing from OzMobiles if you don’t want to spend the money on a brand new device.
24 June 2026
Reply from OzMobiles
We are thankful for your kind feedback.❤
We're thrilled to hear you've had two great experiences with OzMobiles this year.
It's delightful to know that you were happy with the condition of your devices, our fast delivery, secure packaging, and the support from our customer service team.
Your recommendation means a lot to us, and we truly appreciate you choosing OzMobiles for your purchases. We look forward to helping you again in the future! 😊
Best Regards,
OzMobiles
Supply to NTH QLD.
Well known prodicts at great prices and delivery to Nth QlD in 1.5 days
24 June 2026
Reply from OzMobiles
We are thankful for your kind feedback.❤
Your appreciation of our products and services will serve as our motivation to continue providing quality devices with appropriate prices, and timely as well as seamless transactions in the future.
Thank you and until next time!
Best Regards,
OzMobiles
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