OUTLAWS. Amsterdam Reviews 

3,208
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company, consistently praising the exceptional quality and unique designs of the products, finding them solid, attractive, and exceeding expectations. Many highlight the outstanding customer service, noting quick responses, helpfulness, and a personalized approach when managing orders or inquiries. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and on time, making the overall buying experience smooth. However, some customers also noted occasional issues with product sizing, finding items to be either a little off, tight, or loose. Additionally, a few people experienced delays or problems with delivery, sometimes due to specific couriers or packages not arriving as expected.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, design, and craftsmanship of items... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality and craftsmanship... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient shipping... See more

Order

People report positive experiences with order, highlighting the simple purchase process and fast shipping... See more

Customer service

Clients share positive opinions on customer service, frequently describing it as superb, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service, above and beyond, very few if any online and high street businesses with this level of customer support.. 6* rating from me. An awesome business model!!

Company replied

Rated 5 out of 5 stars

Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more

Company replied

Rated 5 out of 5 stars

Quality and delivery are great. Ships fast, comes in nice box. Materials are very good. Got some 'normal' rings and one in the sterling silver. They are all good. Got 11 rings (some twice in differen... See more

Company replied

Rated 5 out of 5 stars

We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(3,208)

1,385 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome product

Awesome product, good quality and fast delivery. Ancient skull ring exactly as described, heavy material and cool as hell.

10 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Robert,

Sounds like the Ancient Skull Ring was exactly what you were after. Heavy, bold, and true to its description is exactly how it's meant to be worn.

Thanks for sharing your experience and for choosing us. Enjoy putting that ring through its paces.

Stay forged,
Outlaws Amsterdam

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate, easy to order, only thing I'd suggest is for the website to sell their own ring sizers so people don't have to estimate at home

18 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Jack,

Thanks for the honest feedback. We're really glad you found the website easy to use and that ordering was a smooth experience.

Your suggestion about offering ring sizers is a great one, and we'll be sure to pass it along to the team. We appreciate your support.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

What a fantastic company this is,great…

What a fantastic company this is,great communication from start to finish they cannot do enough for you and also the products are next level. Will definitely be ordering again very soon.

17 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Danny,

Hearing that you enjoyed everything from the communication to the quality of the pieces tells us we're doing things the right way.

We appreciate you choosing us, and knowing you'll be back for another order means everything. Thanks for riding with us and for sharing your experience.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

I had a great experience

I had a great experience, I really did!! They’re quick to respond and take time to really take care of their customers!!

17 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Ana,

That is exactly the kind of experience we want every Outlaw to have. Knowing you felt looked after and never left waiting is the biggest compliment our team could receive.

Thanks for taking the time to share this. Enjoy every moment with your new piece, and welcome to the Outlaws crew.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great quality fantastic customer…

Great quality fantastic customer service quick delivery absolutely amazing

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Clive,

It's great to hear the quality hit the mark, your order landed quickly, and our crew took good care of you every step of the way.

Thanks for riding with us. Wear your new piece well, and whenever you're ready to add another to the collection, we'll be here.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great necklace really pleased with the…

Great necklace really pleased with the quality arrived within 7 days I never take it off

10 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Gavin,

We're really glad you're so pleased with the quality of your necklace and that it reached you so quickly.

The best part is hearing that you never take it off. That's exactly what we design our pieces for, to be worn every day and become part of your journey.

Thanks for your support and for choosing Outlaws. Wear it well, and we look forward to seeing you back again.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Above and beyond

I live in the UK and wanted to have my order delivered as a gift to my son in the Netherlands. I couldn't manage doing it online so I send an email and the order has been delivered to my son in the Netherlands. He is very happy with his St. Michael. Thank you very much for your effort.

4 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Yvonne,

Thank you for sharing such a lovely review. It was our pleasure to help make this gift happen for your son.

We know sending something special to another country can sometimes be tricky, so we're delighted we could step in and get everything sorted. Hearing that he's so happy with his St. Michael makes it all worthwhile.

Thank you for choosing us.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Best store I’ve found for the silver…

Best store I’ve found for the silver jewellery I love. Can’t wait for my next purchase. Fast delivery and great service. Love these guys

14 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Joel,

What a compliment. Hearing that we've become your go to place for silver jewellery is something we're incredibly proud of.

It's fantastic to know you enjoyed the fast delivery, the service, and most importantly, your new pieces. Knowing you're already looking forward to your next order puts a smile on our faces.

Thanks for being with us. We'll be ready when it's time to add the next piece to your collection.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Answers is as simple as click of a button

Your response on my order inquiry was amazingly quick. You explained the misunderstanding on my part and brought me direct link to track it. I will be sure to use your amazing website in the future. Tk you, Blaine

17 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Blaine,

Thank you for such a thoughtful review. It was a pleasure helping you get everything cleared up.

We're glad we could quickly explain the misunderstanding and point you in the right direction with your tracking. Making things simple and stress free is exactly what we aim for.

Your kind words and future support mean a great deal to us. We can't wait to help you again when you're ready for your next piece.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

The team are great

The team are great. Real easy going
Love the bracelet

17 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

John,

Thanks for taking a moment to let us know how everything went.

We're really glad you found the team easy to deal with, and even happier to hear you're loving your bracelet. That's exactly what we like to hear.

Thanks for being part of the journey. We appreciate your support.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

The team is very responsive and…

The team is very responsive and communicates very well. You ask a question on your order and recieve an answer almost imediately.

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Rob,

Thanks for leaving such thoughtful feedback. It's great to know our team was able to give you the support you needed.

We know how important quick, clear communication is when you're waiting on an order, so we're really pleased you had that experience with us. We'll be sure to share your kind words with the team.

We appreciate you choosing Outlaws, and we look forward to serving you again in the future.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Fabtastic

Pieces are fantastic quality and fit great.also has spetacular customer service! Highly reccomend!!

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Thanks for sharing your experience with us.

It's brilliant to hear the quality and fit lived up to your expectations, and we're especially glad our support team made a positive impression along the way. That's exactly what we aim for with every order.

We truly appreciate the recommendation.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great company

Great company, fabulous follow up, before, during and after the sale. I like everything about this company…. Simply outstanding!

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Dirk,

Thank you for taking the time to share it with us.

Knowing you felt looked after before, during, and after your order is exactly the experience we work hard to create. Hearing that you love everything about Outlaws truly means the world to the team.

We really appreciate your support and trust. Enjoy every piece, and thanks for riding with us.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Solid communication throughout

Solid communication throughout, product was as high quality as described (a rarity for internet purchases!).

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Tim,

Thank you for sharing your experience.

Buying online should come with confidence, so it's fantastic to hear the quality matched the description and that our team kept you informed from start to finish.

We appreciate you putting your trust in us.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great bit looks and feels great

Great bit looks and feels great

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Thank you for taking the time to leave a review.

We're delighted to hear you're happy with your piece and that it both looks and feels great. That's exactly what we aim for with every order.

We appreciate your support and hope to see you back again soon.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Absolute Quality

Top quality service. Great product. Feels good, looks great. Very quick and efficient delivery. This was my fourth purchase, fourth of many more.

3 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Thank you for your continued support. Knowing this was your fourth order and that you've had a great experience every time really means a lot to us.

We're thrilled you're happy with the quality of your pieces and the service you received. It's fantastic to hear everything arrived quickly and lived up to your expectations.

Enjoy your latest addition, and we look forward to being part of many more orders to come.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Love my new Saint Michael's !

Quality and prompt delivery.
I do wish the chain was longer and the clasp was easier for fat finger and thumbs.

14 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Collin,

Thank you for taking the time to share your feedback. We're really glad to hear you're loving your new Saint Michael's piece and that it arrived quickly.

We also appreciate your honest thoughts about the chain length and the clasp. Feedback like yours helps us as we continue improving our pieces for the community.

Enjoy wearing it, and we look forward to seeing you back again.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Right Here,Right Now

This is the right place to bought yourself a nice piece of jewerly. I think every piece is amazing.The store is great, service is perfect. So dont think twice, and pick your stuff

15 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Eric,

Thank you for the fantastic recommendation. Reading feedback like this really makes our day.

We're glad you love the collection and that your experience with both our pieces and our service lived up to your expectations. It means a lot to have your support.

Enjoy your jewelry, and we look forward to welcoming you back again.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

From choosing my haul to it landing on…

From choosing my haul to it landing on the doorstep everything has been spot on....infact better than spot on its fantastic!
Jack and the team are great but the products wow!
Cool...edgy...different!
Need i say anymore apart from get your haul bought and join the outlaws

11 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Aaron,

Thank you for the incredible support.

Knowing everything from placing your order to receiving it exceeded your expectations is brilliant to hear. And we're really glad both the team and the pieces made such a strong impression.

Welcome to the crew. Looking forward to helping you build your collection.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great Customer Service

I recently made a purchase from Outlaws, and the product was great, but after about a week wearing the rings, I decided I had ordered the wrong sizes for two of my rings. They have made the process of communication and exchange incredibly easy.

14 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Danny,

Stoked to hear that the exchange process and communication have been incredibly easy for you.

Realizing you need a different size after wearing them for a week happens, and helping you get that perfect fit sorted out without any hassle is exactly what the crew aims for.

We appreciate you sharing your experience and backing the brand.

Stay forged,
Outlaws Amsterdam

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