Always well stocked, speedy delivery on bought items at usually unbeatable prices. Great selection of stock and friendly helpful staff are just a phone call away. I done ever buy from anyone else and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The helpfulness of team OW is outstanding, and proved so over several years of sound advice, quality assurance and no fuss guaranteed products. My latest purchase, a waterproof scope cover was dues ou... See more
Company replied
The 1st time I used this company they made an error and dispatched the wrong item. However, I judged them on the speed that they corrected that error. This gave me the confidence to place another hi... See more
Company replied
Just had my :- UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B delivered from Optics Warehouse as always a very speedy delivery from the very reliable Optics Warehouse always a pleasure shoppi... See more
Company replied
Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Optics Warehouse
Thank you for the review Jordan!
Rang this company
Rang this company , and spoke to a really helpful man yesterday about mounts, order scope yesterday and just arrived a day later, what great service, I will always buy from them now on. Delivery and price amazing.
Over the moon with scope. Regards
Mark killingbeck
11 June 2026
Unprompted review
Reply from Optics Warehouse
Thank you for the review Mark!
Reply from Optics Warehouse
Thank you for your review!
Reply from Optics Warehouse
Awesome to hear, We pride ourselves on lightning-fast delivery, so we're glad we hit the mark for you. See you next time
A good product at a fair price along…
A good product at a fair price along with fast delivery. All good
29 May 2026
Reply from Optics Warehouse
Thank you for sharing your experience. We are delighted that our product, pricing, and delivery met your expectations
Excellent personal service!
Really well-organised website and excellent, personal service from the sales team when requesting a non-straightforward return/exchange.
29 May 2026
Reply from Optics Warehouse
Thank you for the 5-star review! We always aim to make the tricky stuff easy, so it's wonderful to hear our team delivered a personal touch.Thank you for the 5-star review! We always aim to make the tricky stuff easy, so it's wonderful to hear our team delivered a personal touch.
Not Optics fault
Delivery on time & part as ordered & at a good price. So as far as Optics warehouse is concerned no complaints, unfortunately despite my careful planning the item does not have enough clearance on the extension for my scope.
27 May 2026
Reply from Optics Warehouse
Thank you for the 5 star review, We're glad the delivery and price hit the mark, and we'd love to help you fix that clearance issue please reach out to our team so we can find the perfect alternative for your scope.
Reply from Optics Warehouse
Honestly, we couldn't ask for anything more, Thank you so much for the awesome review and for choosing us.
Always a great service!
These guys always provide a great service.
Fast processing. Often next day delivery and I’ve never had a reason to return anything.
Add to that their loyalty programme and you can’t really ask for more!
1 June 2026
Reply from Optics Warehouse
Thanks for the awesome feedback, Next day delivery and great perks are the least we can do for amazing customers like you.
Reply from Optics Warehouse
Awesome to hear. We love getting great products to our customers quickly and at a fair price. Thanks for sharing your experience.
First time I’ve used Optics Warehouse
First time I’ve used Optics Warehouse, great experience good communication and fast delivery. I would be happy to recommend them to anyone
2 June 2026
Reply from Optics Warehouse
Welcome to the Optics Warehouse family! We are so glad our team delivered a great first experience, and we can’t thank you enough for the kind recommendation.
Reply from Optics Warehouse
Thank you so much for the 5 star review, We're thrilled to hear you had a great experience with us.
A great company to buy from
A great company to buy from, very professional staff with excellent knowledge. Delivery of items are quick and well packaged.5*
1 June 2026
Reply from Optics Warehouse
Thank you so much for the 5-star review, We're thrilled to hear you enjoyed our fast delivery and that our team's expertise made a great impression.
Reply from Optics Warehouse
We love hearing this. Thanks for letting us know we made things easy for you from start to finish we look forward to helping you again next time.
Reply from Optics Warehouse
We greatly appreciate your feedback. Delivering high-quality products swiftly is always our top priority, and we're glad we hit the mark for you
Reply from Optics Warehouse
Thank you for the great review. We're thrilled to hear your order arrived quickly and right on schedule.
Great range of products for shooting
Great range of products for shooting, bird watching night vision etc. All good but some errors with my order although they were put right very quickly and with corresponding all sorted. Pleasant to deal with. Prices and delivery are very good
1 June 2026
Reply from Optics Warehouse
Thank you for the 4 star review and for highlighting our great range, prices, and fast delivery! We appreciate your patience with the order error and are glad our team was able to resolve it quickly and pleasantly for you. We look forward to welcoming you back.
Bulk delivered but one item missing.
I got the lens wipes but not the cloth.
They need to do better.
27 May 2026
Reply from Optics Warehouse
Thank you for taking the time to share your feedback. We sincerely apologise that your order arrived incomplete. We hold ourselves to a high standard, and we clearly missed the mark here.
Please rest assured that your missing cloth is being dispatched today. We are grateful for your honesty, as it helps us identify where we can do better for our customers moving forward.
A great company to get what you need.
As always a great buying experience and getting exactly what you need at the right price. George and Sophie have always been great to deal with. Thank you both for you help and attention.
1 June 2026
Reply from Optics Warehouse
We really appreciate your loyalty Delivering the right gear at the right price is what we aim for, George and Sophie are always happy to help
Great..everything!
Great advice, brilliant prices, posted quickly and packed well. Couldn’t ask for anything else!
Really happy with my interactions with this company.
27 May 2026
Reply from Optics Warehouse
Thank you so much for the fantastic review. We're thrilled to hear you're happy with our prices, speed, and service, and we look forward to helping you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.