Optics Warehouse Reviews 2,338

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the wide selection and competitive pricing. Many people appreciate the fast and reliable delivery service, noting that items arrive well-packaged and promptly. The staff also receives frequent commendation for being helpful, knowledgeable, and providing outstanding service. However, some customers experienced slower delivery times, needing to follow up on their orders. A few people also felt that delivery costs were too high, especially when purchasing expensive items.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the quality and competitive... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast dispatch and... See more

Service

Clients share positive opinions on service, frequently highlighting the professional, knowledgeable, and... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that products are... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

Always happy with Optics Warehouse. Easy web site to order from. Prompt advisory on delivery date with courier tracking number issued when dispatched. Bought a Smart Reloader SR300 Bench Shooting R... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. I’m new to owning and using an Airsoft Pistol but knew I wanted a good red dot for it. Optics Warehouse were extremely patient with me and helped me find the right sight for my Pew... See more

Company replied

Rated 5 out of 5 stars

Optics warehouse is the go to website for anything required for shooting related equipment. They offer a tremendous amount of scopes at a wide price range. I’ve bought a number of scopes from them ne... See more

Company replied

Rated 5 out of 5 stars

This company is going all out to engage with customers and offer exciting deals and promotions. Their prize draw is something I look forward to. Staff are helpful and polite. They have a wide range of... See more

Company replied


Company details

  1. Hunting Store
  2. Sporting Goods Store

Written by the company

Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!

Our aim is always to deliver amazing service and high quality products.

Written by the company

Committed to 5 star customer service and low prices.
We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.

Contact info

The UK's Biggest Shooting Optics Shop

Always offering unbeatable customer service and the best optics prices

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

First Class Service

Just purchased a Delta Stryker scope at an amazing price from Optics Warehouse and the whole process was seamless with next day secure delivery

26 March 2026
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Reply from Optics Warehouse

Thank you David! We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Stalking Show

Staff at the Stalking Show stand took time with me to discuss my needs. The Hikmicro Lynx is the absolute dogs bits, very happy!
Great service.

12 April 2026
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Reply from Optics Warehouse

Thanks for the review John! Glad you are happy with the HIKMICRO Lynx.

Rated 5 out of 5 stars

Optics Warehouse has to be the best…

Optics Warehouse has to be the best online rifle scope business in the UK, firstly for choice, availability and price. Orders are delivered within a few days from stock. Highly recommended.

30 March 2026
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Reply from Optics Warehouse

Thank you for the kind words, we really appreciate it.

Rated 5 out of 5 stars

I have never had any issues with…

I have never had any issues with orders. all handled promptly; sometimes lot quicker than i had anticipated

29 March 2026
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Reply from Optics Warehouse

Thank you so much for the 5-star review! We’re thrilled to hear our team has consistently hit the mark for you

Rated 5 out of 5 stars

A great service

A great service fast and easy . Had a few things from them now and have no complaints. Products are first class can highly recommend

29 March 2026
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Reply from Optics Warehouse

Thank you for being a loyal customer! We’re so glad to hear our products and speed continue to meet your high standards.

Rated 5 out of 5 stars

Excellent Service

professional, knowledgeable service presented with a "can-do" attitude, which is so refreshing to receive, when so many others just can't be bothered. Thank you.

30 March 2026
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Reply from Optics Warehouse

Thank you so much for your kind words! We’re thrilled that our "can-do" attitude made a difference, and we truly appreciate you taking the time to share your refreshing experience.

Rated 5 out of 5 stars

Seems like a decent shooting shop fot…

Seems like a decent shooting shop for scopes and prices are not that bad either

30 March 2026
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Reply from Optics Warehouse

We’re glad you think so! We pride ourselves on offering a great selection of optics at competitive prices, and we hope to see you again soon.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, had a small problem, that was not Optics Warehouses fault, but sorted within 24hours.

Thank you Optics Warehouse, and customers please buy with confidence.

26 March 2026
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Reply from Optics Warehouse

We truly appreciate the recommendation! It was a pleasure helping you out, and we’re always here whenever you need us.

Rated 5 out of 5 stars

Great experience

Great price, quick dispatch and delivery.

Product looks good - will buy again.

26 March 2026
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Reply from Optics Warehouse

Thank you for the continued custom

Rated 5 out of 5 stars

Really good advice from sales team on…

Really good advice from sales team on the telephone and prompt delivery of the chosen product. I can find no fault.

30 March 2026
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Reply from Optics Warehouse

Thank you for the write up and glad you had a good experience

Rated 5 out of 5 stars

Excellent service

Excellent service. Well packaged and received within 48 hours

30 March 2026
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Reply from Optics Warehouse

Great that everything went well for you

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