Opticians Asda Reviews 858

The glasses are made from cheap plastic and the lenses are a joke used to be good now they are just cheap crap

I am giving 4/5 due to customer service and choice of frames at Asda Tamworth. However for quality of varifocals I would give 2/5. There is a reason the price is so good. If you have a strong eye prescription then the basic varifocals offered may not be for you . I myself found there was a large difference in the vision with the basic varifocals which led to constant headaches and the feeling the vision was just not right . I returned to the store who were very good and it was determined I would need the premium varifocals which can still be a cheaper experience than most opticians. This saying you get what you pay for certainly counts in this situation . However the store did everything they could to try and rectify my issue and would still recommend if your script is not complex . Just consider if you would need premium varifocals . I was refunded the cost of my glasses as did not want to take the chance of having the premium varifocals being done and still not right . The premium varifocals are around £190 extra on top of the glasses you choose so average price around £270 which is still cost effective in comparison to other opticians

DO NOT USE
I went to ASDA opticians in Hyde, the staff were rude and couldn’t care less. I broke a lens in my glasses which I paid to be repaired, then one of the screws that holds the frame came out, they didn’t have the correct screw and fitted one that didn’t fit. Shortly afterwards the screw came loose, and the lens fell out and smashed. ASDA want me to pay for a new lens!! I have written to ASDA head office, but have been IGNORED.

I will now take action under the Sale of Goods Act.

You get what you pay for.
I’ve always had glasses from specsavers or vision express but thought I’d try Asda because they’re slightly cheaper. They broke after 4 months.. no guarantee or help from Asda. The frames are bad quality. None of my glasses have ever broke before from anywhere else. Can’t comment on the eye tests as I didn’t have one with them. Very quick to take your money and push the sale but as soon as you have any issues they can’t help.

This mornings NHS eye exam with these guy in Asda Bromborough Opticians, outstanding, from the first to the last of the 4 colleagues, brilliant. Meet, greet, checking in, form filling & initial test, so positive, then the Optician, so so nice, explain all the way through, asking questions around my health & wellbeing, discussed there conclusion as we progressed through the examination summing up at the end in a way that was so understandable, then afterwards having the range of glasses explained thoroughly with all there difference, what could be provided, clear explanation of costs & time scales, all so patiently, nothing was a problem for any of them, including the boss with his helpful advice too. Thank you all so much. 🤗

Reception - Good
The rest bad - too quick for you to decide 'better/worse - told you keep changing your mind.
Gave new prescription
No 'thank you' or 'goodbye'!
Selection of glasses limited.
Plenty there but all too similar.
When getting a new prescription you need time to decide if you can see clearly or not.

Both my husband and myself had our eye tests today all the staff were so nice and helpful our optician Shuaib Choudhury was professional but very nice explaining everything I would highly recommend this opticians

Real friendly and professional optician, who gave good service, unfortunately I don't like strong lenses in my glasses. When I went back to Clayton Brook and asked for a new pair with the old prescription, the receptionist was less than helpful! Off to Boots.

Extremely pleased with all aspects of service provided by Asda Opticians in Corby, 3 pairs of glasses, clear, sun and safety glasses, all varifocal for £200, less than half the price at Specsavers, was recommended to me, and I have no problem recommending to others, very good 👍👍

Fantastic service from start to finish for both me and my mum - simple booking - excellent eye test with a very friendly and professional optician - Excellent support in selecting and fitting glasses. Special shout out to Karen during the whole process

I attended Asda opticians on Portrack Lane, Stockton and just wow! So incredibly helpful, so friendly and just generally nice people, from the top guy to the receptionist.. I couldn’t have asked for better, we found I suited round frames which was lovely to know and got help with a voucher (benefits) I didn’t feel uneasy at all, they all made me feel welcome and not looked down upon. 5* lifetime customer! Seriously

Picked up new varifocal glasses today brilliant all for£80, went to high street optician a few months ago paid £360 had to send glasses back to change lens absolute rip off stick with Asda.

Ordered Contact lenses on 9th January and received order confirmation stating "we'll email you when your order is being dispatched"
Waited a week with no contact and phoned ASDA who advised lenses had been dispatched 15th January and that I should expect to wait up to 7 working days for delivery (from the 15th). When I asked why no email confirming dispatch had been received Operator advised that they do not send emails confirming dispatch. SO WHY say you do on your confirmation??? All previous suppliers I have used on line deliver within 3 working days. Not happy with this rubbish "service"

Only giving 1 star no option of 0 ...... had my eyes tested at Telford store 24th November 2025 ordered safety glasses for work, its now 15th of Jan 2026 and no sign of receiving them ????? Called several times to be given excuse after excuse ...USE these at your own risk UPDATE ... ITS NOW 25TH JANURARY AND STILL NO GLASSES

Had eye test and contact lenses fitting at Asda Rochdale. They were so patient with me. Couldn’t get to grips with putting them in and out and had two separate appointment. They were brilliant to deal with. Shahid the optician was fantastic and special mention for Saba who helped me with the fitting. Absolutely chuffed with the whole process and the added benefit of now I can see !

Yet another excellent service from all the staff at Asda Optician at Granton, courteous, efficient and above all a perfect pair of spectacles supplied very quickly yet again

Phoned yesterday and asked when my test was due,seems it was due last july (2024),they said computer sysyem was upgraded and some folk didnt get appointments,
A call bs on this,anyone confirm

Absolutely superb service. Antonia was top drawer and very professional. Tha fastest I've ever received glasses. 4 days to collect. Had to wait till monday as I was on shifts. £200 cheaper than specsaversand £235 cheaper than Scrivens. Varifocals with reactive coating. Absolutely made up.

The staff were friendly and thorough giving me plenty of time.
This is my third time buying glasses from Asda and I wouldn't go anywhere else now, the value and quality is excellent.
The easy no hidden extras approach means you aren't hot with a huge bill and the glasses last the test of time.

Our first visit to asda opticians in Littlehampton . What amazing experience everyone was really helpful and thorough eye test .
We couldn’t believe the price of the glasses including designer ones .The price on the glasses is all you pay no added extras .We would definitely recommend .