Omega Rental Cars - Christchurch City Reviews 292

TrustScore 4.5 out of 5

4.7

252 Lichfield Street, 8011 Christchurch, Christchurch Central, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

reliable car good service smooth booking, driving, dropping off, friendly staff being trusted for holiday travel

Rated 5 out of 5 stars

I call Omega rentals a 1 stop experience for car rental. We had 1 ride picking up in Auckland & returning in Christchurch. Omega even offered booking our Interislander tickets for passengers & car.... See more


Company details

  1. Car Rental Agency
  2. Car Accessories Store

About Omega Rental Cars - Christchurch City

Written by the company

Omega Rental Cars

25 yrs

Trusted by customers from around the world for over 25 years!


Why book with Omega

Upfront and Honest Service

With no hidden extras

24hr AA Roadservice

In the unlikely event of a breakdown, you're covered

Unbranded vehicles for added security

Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.

Trusted by 400,000+ customers

We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.

Free stuff!

We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.

Great value insurance options

Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL Excess

Senior Saver 65 Years+

Written by the company

10% discount for our most experienced drivers
We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.

COVID-19 Promise: Free Cancellation

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel
If you have a booking with us, and the NZ or AU governments brings in NZ Lockdown Alert Level 3 or 4 or Australian border closures which prevent you from travelling (or the bubble is suspended), we won’t charge you any cancellation or amendment fees.

Contact info

  • 252 Lichfield Street, 8011, Christchurch, Christchurch Central, New Zealand

  • +64 3 377 4558

4.7

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
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1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Good service overall.

I was rather dismayed to be called and told that I could not pick up my car on Sunday in town. One of the key reasons for using your service was this convenience.
Anyway, I spoke with your lady and after discussing the options, it was agreed to pick up the car in town after all. Many thanks.
The rest of our trip was uneventful, and I would use you guys again.

9 December 2020
Rated 4 out of 5 stars

Economy Plus!

We were looking for an inexpensive form of transport for ten days in the South Island. We covered 1700kms and our older Nissan Tiida we rented from Omega suited us perfectly. Very economical to run and an extremely economical hire rate suited us perfectly. Thanks Omega.

28 November 2020
Rated 5 out of 5 stars

Omega car rentals - affordable, clean, and hassle free

Omega car rentals I super affordable, the cars are always sparkly clean inside and out, and their online booking interface is extremely straightforward and easy - they also have no hidden fees in their quotes. My partner and I go with them every time over all the other rental options.

5 November 2020
Rated 4 out of 5 stars

We had a positive experience

We had a positive experience, thank you
pick up was easy, drop off worked out ok after we were able to attract the attention of an employee we were early for our 6pm drop off yet the yard was already locked. the car was slightly older than we expected but it drove well and we had no issues with it.

2 November 2020
Rated 5 out of 5 stars

Thank you.

Thank you. Yet again, your service was faultless. Great car, great communication. Everything was exactly as you said it would be. Being able to pick up the car in the city and drop it at the airport was superb.

17 October 2020
Rated 5 out of 5 stars

Great Staff, good price

The staff friendliness was second to none, I got the 'vehicle of the day' which wasn't flash but it did the job. Would definitely come back again :)

6 October 2020
Unprompted review
Rated 4 out of 5 stars

Friendly

Friendly, clean and easy to figure out. The bond was a bit excessive but it worked out easier just to get the full coverage with insurance anyway, since it wasn't too expensive.

5 October 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Up front, good service and an excellent price.
Car was an older Japanese import without all the whizzbang features but it drove well and got us where we wanted to go for the day.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Great person to deal with

Great person to deal with. Very informative about Christchurch City and some of the highlights we should visit on our planned road trip

26 September 2020
Unprompted review
Rated 5 out of 5 stars

Over all good customer Serivce:)

The car I got the steering wheel was not straight, checked tyres pressure pretty sure wasn’t caused by that. It was a bit hard and took me time to get used it but over all the car was good to drive.
Key pick up and drop off were real easy, was my first time rent a car and I got perfectly explained. Good customer service.

26 September 2020
Unprompted review

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