Oakmans Estate Agents Reviews 

508
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 395 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and efficient. Many people highlight the exceptional service, noting that their needs were understood and met with great care, leading to stress-free experiences. The customer service is frequently described as outstanding, with reviewers appreciating the personalized support and clear communication throughout their processes. However, some people mentioned issues with contact and responsiveness, experiencing delays in communication or follow-ups. A few other people also felt that the staff could be unprofessional, dismissive, or intimidating, leading to negative experiences.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting how staff made them... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers praising excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hau was phenomenal. He was professional, personable, and efficient when taking pictures of our home. Hau clearly has a passion for his work and is both digitally and creatively skilled. Not only did H... See more

Rated 5 out of 5 stars

From start to finish, Oakmans were superb. We had trouble with selling our property through a different agent, switched to Oakmans and sold within a month. Their sales progression team were excellent,... See more

Company replied

Rated 5 out of 5 stars

Jilly came to value my house and sell it. The whole experience has been amazing, she's really professional but also such a nice person. She's given a clear realistic plan of how to sell the property b... See more

Rated 5 out of 5 stars

Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful howev... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

508 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(508)

369 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick and easy service and helped us…

Quick and easy service and helped us out even though our original house had been taken, Jai was very nice and great to talk to for any questions I had

26 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for your feedback, Izaak. We’re pleased to hear the service was quick and easy, and that Jai was able to help once the original property was no longer available.

Rated 4 out of 5 stars

Quick and simple service

Quick and simple service from Jai however it would be nice to know the prices of the properties before going to view them.

26 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your feedback, Ed. We’re glad to hear the service was quick and straightforward, and we’ll use your comments on property pricing to help make the process smoother going forward.

Rated 5 out of 5 stars

Ollie was very helpful and explained…

Ollie was very helpful and explained the process to us well. Very friendly !

24 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for your lovely feedback! We’re really pleased to hear that Ollie was so helpful and took the time to explain the process clearly - we will pass on your compliments.

Rated 5 out of 5 stars

Amelie

Amelie, she was very helpful and answered all our questions.

22 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for taking the time to leave us a review Em!

Rated 5 out of 5 stars

In and out very efficiently

In and out very efficiently, found exactly the house we were looking for. Harrison was very helpful and helped us through the whole process.

20 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for the great feedback! We’re glad the process was smooth and that you found the house you wanted. We’ll be sure to pass your comments on to Harrison.

Rated 5 out of 5 stars

Very good service

Very good service, quick and efficient. Would recommend 100% especially if harrison is your estate agent.

20 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for the great review! We’re glad the service was quick and efficient for you, and we’ll make sure Harrison sees your feedback. We really appreciate the recommendation.

Rated 5 out of 5 stars

Very good service

Very good service. Quickly sorted through houses and took us out to them. House sorted in 2 hours. Harrison is a great representative for the company. 100% recommend

20 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Hi, thank you for taking the time to leave us a review. We’re glad the process was quick and that you were able to find a house so efficiently.

Rated 5 out of 5 stars

Abi and Paul were very helpful.

Abi and Paul were very helpful.

19 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you for sharing your feedback. It’s great to hear that Abbi and Paul were able to help - we’ll make sure they see your comments.

Rated 5 out of 5 stars

Paul and Abbi where very helpful today…

Paul and Abbi where very helpful today with finding our second year house and gave us lots of helpful information.

19 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thanks for taking the time to leave a review. We’re really glad to hear that Abbi and Paul were helpful and gave you the information you needed while looking for your second-year house. We’ll be sure to pass your feedback on to them.

Rated 5 out of 5 stars

Very helpful touring around the house

Very helpful touring around the house, answered all questions. Massive thanks to abbi and Paul.

19 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for taking the time to leave us a great review, and for your lovely feedback about Abi and Paul! We're glad they made a positive impression and answered all your questions.

Rated 5 out of 5 stars

Lovely experience

Luke & Tate did a great job explaining everything to us and making us comfortable. Jake too. Would recommend to a friend.

19 November 2025
Unprompted review
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Reply from Oakmans Estate Agents

Thank you so much for your lovely feedback! We're delighted to hear that Luke, Tate, and Jake made you feel comfortable and explained everything clearly. We really appreciate your recommendation.

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and informative

Luke, Tate

19 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for your kind feedback - we’re glad to hear the team were able to help!

Rated 5 out of 5 stars

Very informative staff

Everyone was very helpful and answered any questions we had in an easy to understand way.

19 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for your feedback! We’re pleased to hear the team were informative and able to assist.

Rated 5 out of 5 stars

Lovely experience

Lovely people showing us around, very personable, each property accessible

19 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for taking the time to leave us a review! We’re so pleased to hear you had a lovely experience with us.

Rated 5 out of 5 stars

The photographer was professional and friendly.

The photographer arrived on time, he was professional and friendly.
He worked quickly and thoroughly.

19 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for your feedback, Lynda. We're glad to hear the photographer made a positive impression and was both professional and friendly.

Rated 5 out of 5 stars

Megan was amazing

Megan was amazing, she made us feel so reassured despite looking for a house quite late! Couldn’t recommend enough :)

19 November 2025
Unprompted review
Oakmans Estate Agents logo

Reply from Oakmans Estate Agents

Thank you for your lovely feedback! We’re so pleased to hear Megan helped you feel reassured during your search.

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