Norsegarde Reviews 

165
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers had a great experience with this company. Customers frequently praise the products, describing them as beautiful, well-crafted, and of good quality, often highlighting intricate details and unique designs. Many appreciate the excellent customer service, noting quick responses, helpfulness, and professional assistance in resolving issues. Reviewers also commend the fast delivery and well-packaged items, contributing to a positive overall experience. However, some customers also noted issues with product quality, such as items breaking, cheap-looking materials, rough edges, or products not matching expectations. A few other people also felt that delivery could be slow, with some experiencing long shipping times, tracking problems, or even not receiving their orders. Additionally, some mentioned concerns about product fit, such as items being too small or having sharp elements.

What people talk about most

Product

Consumers find product to be positive, with many expressing extreme happiness with the appearance and quality... See more

Quality

Customers generally express satisfaction with the quality of items, often describing them as beautiful,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, prompt... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising fast shipping and quick... See more

Customer service

People report positive experiences with customer service, highlighting its exceptional quality and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service was great at resolving an incorrect item being sent and replaced it free of charge. Lovely products and decent quality, only a star less as the jewellery arrives in a nice custom bag... See more

Rated 4 out of 5 stars

I am very appreciative of the crucifix figure, it is a very fine piece. The leather chain is also fine. However, two days after I had received the necklace I was wearing it and it broke. I went to a j... See more

Rated 3 out of 5 stars

The pendant itself looks nice and is supposedly sterling silver, but the chain is just a cheap looking stainless steel one. It was shipped from China and honestly doesn’t feel remotely worth the £65+... See more

Rated 5 out of 5 stars

I got the Fenrir Sun eater ring and a Necklace with Dagger like pendant and a white gem stone (don't remember the name). I got bith of them as a Bithday Gift for my Parents, both were absolutely incre... See more



Contact info

4.0

Great

TrustScore 4 out of 5

165 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(165)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly as expected!

Bought a couple pieces from here, the Vegvisir rune ring and Fenrir arm ring, both outstanding quality and brilliant delivery! Can't fault the prices too!

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend norsegarde

Highly recommend norsegarde, I’m really pleased with my silver Thor’s hammer, which came in a little wooden box with vikings written on the top. Arrived in good time and can be tracked all the way.

21 March 2021
Unprompted review
Rated 5 out of 5 stars

Norsegarde is a brilliant company…

Norsegarde is a brilliant company excellent communication with Alex and all of my viking silver was perfect really well made and turned up in a wooden viking boxes the prices was very good to as I got them in there sale over Christmas the delivery was about 15/20 days for 7 items to arrive to England I would definitely recommend 5 stars.

20 January 2021
Unprompted review
Rated 5 out of 5 stars

Norsegarde

Delivery took 21 days to Czech Republic, the package was fine, received the product I ordered. 100% satisfaction

29 October 2020
Unprompted review
Rated 5 out of 5 stars

Good quality, good costumer service

Got in contact with Alex after the order was send but the tracking code didn't seem to be working. Turns out the order was being send on my way and it was just the tracking website that seemed to have a problem with my code. Order took about 20 days to arrive but with free worldwide shipping that's really not something I can complain about. Product quality was great and their sterling silver product come in a nice little wooden box with a little pouch.

23 January 2020
Unprompted review
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