The interest rate is high but I think u emailed me saying this is been reduced soon so would be very helpful when this happens A good card to have for things you need and a easy to use app and easy... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... See more
Company replied
Held a Marbles card for five years now. Very reliable service, excellent support & clear guidance at all times. Lots of offers on transfers, advances and also for loyalty benefits with companies too.... See more
Company replied
NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued. All-round great service, if you use your credit responsibly you will undoubtedly be han... See more
Company replied
Company details
Written by the company
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Contact info
7 Handyside, N1C 4DA, London, United Kingdom
- 020 7160 8800
- newday.co.uk
4.2
Great
12K reviews
Asks customers to review
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Reply from NewDay
Hi Nkechi, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Reply from NewDay
Hi Sika, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Lower intrest rate
Thankyou for reducing intrest rate on my account
Marbles has always been my favorite card but when interest rate was the higher level I was looking to move my account to a lower interest provider.thankfully my interest rate came down and I no longer needed to look for alternative provider.
2 July 2026
Reply from NewDay
Hi Eric, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Una, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Easy to use and hassle free app
2 July 2026
Reply from NewDay
hi Arekatla, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Aqua is just the best ,meets you at the…
Aqua is just the best ,meets you at the point of your needs ,and I say thank you
2 July 2026
Reply from NewDay
Hi Tolulope, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I love the fact that I got a credit…
I love the fact that I got a credit card. My credit is veru very good now. I pay it off info every month and it's just so easy to use. Thank you.
2 July 2026
Reply from NewDay
Hi Dave, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Jay, I would like to thank you for your feedback, as we are always working to improve our services. best, Elan
Easy card to was as well as the app
Easy card to was as well as the app
There a lot of support to help you manage your account
2 July 2026
Reply from NewDay
Hi Sharon, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
All excelent
2 July 2026
Reply from NewDay
Hi Ecaterina, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Fantastic service,advice and…
Fantastic service,advice and consideration. Cannot fault in any way.
2 July 2026
Reply from NewDay
Hi Michael, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Absolutely first class help thank you
2 July 2026
Reply from NewDay
Hi Susan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
I have not completed i love My marbles…
I have not completed i love My marbles card it the best card, Customer service when i first got this card i had phone a few times cos I could never Remember my pass code but with there help I got i would be lost.with outshine card thankyou
2 July 2026
Reply from NewDay
Hi Shiela, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Cannot fault the company
Cannot fault the company, card or website.
My only concern is the extortionate interest charges
2 July 2026
Reply from NewDay
Hi Mike, thank you for taking the time to leave us a review. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Thanks, Michelle.
Great card easy to understand and use
2 July 2026
Reply from NewDay
Hi John, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great credit card
Ease of use & total transparency with regard to credit limit and transactions.
2 July 2026
Reply from NewDay
Hi Russell, thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
Aqua always keep me informed
Aqua always keep me informed
They also offer help when needed ( never requested) but
At least you know they are always there to help
2 July 2026
Reply from NewDay
Hi Alex, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
The app is very easy to use
The app is very easy to use, you get very clear communication about any changes.
2 July 2026
Reply from NewDay
Hi Limara, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Reply from NewDay
Good Afternoon, James,
We appreciate you taking the time to share your review with us, we're thrilled to hear everything's going so smoothly!
- Kenith
I deeply regret using NewDay finance
I deeply regret using NewDay finance. I bought a £600 cooker in September 2024 through AO and used NewDay because I'd just moved house and couldn't afford to pay the full amount upfront.
Nearly two years later, I still owe over £300. My monthly payment is around £14, but approximately £11 of that goes towards interest, leaving only around £3 to reduce the balance. It wasn't until months later that I realised how little of my payment was actually paying off what I'd borrowed.
Looking back, I've paid hundreds of pounds in interest while making very little progress towards clearing the debt. Although I accept that I signed the agreement, I don't think many people truly appreciate just how expensive this type of finance can be.
If you're considering using NewDay finance, make sure you fully understand the interest rate and how your payments are allocated. I certainly wish I had. I won't be using them again.
2 July 2026
Unprompted review
Reply from NewDay
Hi Sonia,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. To discuss this further, please reach out to our Customer Service team on 0333 220 2532. The team will be able to review your account further and advise on the next best steps.
Best,
Stephanie.
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