The interest rate is high but I think u emailed me saying this is been reduced soon so would be very helpful when this happens A good card to have for things you need and a easy to use app and easy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... See more
Company replied
Held a Marbles card for five years now. Very reliable service, excellent support & clear guidance at all times. Lots of offers on transfers, advances and also for loyalty benefits with companies too.... See more
Company replied
Trying to get OTP which has never worked since got new phone 18 months ago phone company have spent weeks as have marbles trying to resolve this situation to no avail Phone company are convinced that... See more
Company replied
Company details
Written by the company
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Contact info
7 Handyside, N1C 4DA, London, United Kingdom
- 020 7160 8800
- newday.co.uk
4.2
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aqua Card magnificent
The card service was great, and the security for spending and using the card was really dependable, they are tight on scam and frauds, and as a customer i enjoyed the freedom to decide take their credit offers or not to be
2 July 2026
Reply from NewDay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
satisfied with aqua
25 June 2026
Reply from NewDay
Hi Mirza, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊best, Elan
Reply from NewDay
Hi Nkechi, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Reply from NewDay
Hi Sika, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Lower intrest rate
Thankyou for reducing intrest rate on my account
Marbles has always been my favorite card but when interest rate was the higher level I was looking to move my account to a lower interest provider.thankfully my interest rate came down and I no longer needed to look for alternative provider.
2 July 2026
Reply from NewDay
Hi Eric, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Una, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Easy to use and hassle free app
2 July 2026
Reply from NewDay
hi Arekatla, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Aqua is just the best ,meets you at the…
Aqua is just the best ,meets you at the point of your needs ,and I say thank you
2 July 2026
Reply from NewDay
Hi Tolulope, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I love the fact that I got a credit…
I love the fact that I got a credit card. My credit is veru very good now. I pay it off info every month and it's just so easy to use. Thank you.
2 July 2026
Reply from NewDay
Hi Dave, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from NewDay
Hi Jay, I would like to thank you for your feedback, as we are always working to improve our services. best, Elan
Easy card to was as well as the app
Easy card to was as well as the app
There a lot of support to help you manage your account
2 July 2026
Reply from NewDay
Hi Sharon, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
All excelent
2 July 2026
Reply from NewDay
Hi Ecaterina, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Fantastic service,advice and…
Fantastic service,advice and consideration. Cannot fault in any way.
2 July 2026
Reply from NewDay
Hi Michael, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Absolutely first class help thank you
2 July 2026
Reply from NewDay
Hi Susan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
I have not completed i love My marbles…
I have not completed i love My marbles card it the best card, Customer service when i first got this card i had phone a few times cos I could never Remember my pass code but with there help I got i would be lost.with outshine card thankyou
2 July 2026
Reply from NewDay
Hi Shiela, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Cannot fault the company
Cannot fault the company, card or website.
My only concern is the extortionate interest charges
2 July 2026
Reply from NewDay
Hi Mike, thank you for taking the time to leave us a review. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Thanks, Michelle.
Great card easy to understand and use
2 July 2026
Reply from NewDay
Hi John, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great credit card
Ease of use & total transparency with regard to credit limit and transactions.
2 July 2026
Reply from NewDay
Hi Russell, thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
Aqua always keep me informed
Aqua always keep me informed
They also offer help when needed ( never requested) but
At least you know they are always there to help
2 July 2026
Reply from NewDay
Hi Alex, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
The app is very easy to use
The app is very easy to use, you get very clear communication about any changes.
2 July 2026
Reply from NewDay
Hi Limara, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.