Nativespace Reviews 152

Wonderful fast support for our church website.
Gerald solved my problems within half an hour.
I have been with Nativespace many years and the support team are always extremely patient and helpful. Highly recommend, Margo McM

I have been using Nativespace for many years. They are a great reliable company with excellent support. Top marks to Ron who is always very helpful

I have been using Native Space for hosting my website for a few years now. They offer a really good and affordable service, and Ron is always very good at sorting any technical issues out. I would highly recommend them.

The customer support team at Nativespace were exceptionally fast and knowledgeable. They quickly identified and fixed our issue that turned out to be our fault, and did so without any fuss or delay.
Great service and very professional throughout.

Excellent and timely help with FTP issues I had with a domain, helping to get back on line, always replying within a few hours, great service

I have used Nativespace as my hosting platform for many years. Support is prompt and useful. The support staff are professional and understand that sometimes you need an immediate response.
Recommended

I have used this company for many years and always find that they offer exemplary service. Whenever I have an issue I cannot revolve, they are always there to help and do so with patience and skill. Thank you Ron and the team.

I've been hosting several sites with Native Space for over 10 years. Their support is absolutely the best I've ever experienced. It's truly top class.

Whenever I've had an issue, the support is incredibly fast and the problems are resolved quickly.

The technical support staff are brilliant – they're friendly, responsive, and clearly know their stuff.

Highly recommended!

I recently got a new Mac book after being a PC user since day dot. I'd always had an iPhone and iPad
and when I downloaded everything from the Cloud, for whatever reason, my email account and domain name that Nativespace provides would not come across. After consulting with Apple, I contacted Nativespace and where I received phenomenal support from Ron. My calls started on Saturday, and based upon his ability to understand my issue, and his desire to provide excellent customer service, he took it upon himself to log into my system and get everything working for me today.
Ron is proactive, a good communicator and incredibly diligent.
I could not ask more from Nativespace (who I've been a customer/client of for many, many years.0

I have been using nativespace for providing email accounts for decades. Beginning when telecomm email providers were the only way to set up email! I wanted to be independent of them so joined nativespace. The support is top quality. Send in a ticket with the issue and response is very quick, lightyears away from the corporate "tech support" I've experienced elsewhere.
The "techies" are knowledgeable, polite and most of all, fix the issue. What more could you ask?

Nativespace's technical support may be good, indeed it is the reason I have been a customer for around ten years, but their non technical support is abysmal.

They are unable to process payments for my account by credit card - a fault which my bank asserts is due to a problem with the Nativespace systems. To overcome this problem, which generally leads to my hosting service being suspended, I agreed to pay by Standing Order. This usually works for a month or two, then they change something with their accounting systems (I assume) and the invoices are flagged as unpaid - resulting in my hosting being suspended. Their technical support team usually re-instate the service and we then go around the loop again a few months later despite assurances that the problem is resolved and won't happen again.

I’ve been hosting with Nativespace for 20 years Their service, pricing and tech support is first class and I have no hesitation in recommending them.

I have been with NativeSpace for many years. I have always found their support response to be extremely quick and efficient.

What a brilliant company. Been hosting our website more than 20 years and nothing is too much trouble for the tech guys. Always helpful, always a great service. Thank you.

I have been a customer of Nativespace for over 10 years. Their quality of service is excellent. I have had very little downtime over the entire time I have been with them. Any problems or queries have been dealt with quickly. The technical and customer service team are very friendly and helpful. Highly recommended company.

I've been with Nativespace for about 14 years for both personal and work use and am always impressed by how quickly the staff respond and remedy any issues (usually of my own making!). Genuinely helpful, good people, which is a rarity these days. Thanks so much

Great customer service thanks for the incredible response and follow up. It's reassuring to know you are always there to assist if required.

Have used them for years for website hosting.
Very responsive and helpful team.