I think most people are scared of the dentist 😬 well I certainly am - but as I have gum disease and have done for many years the thought of losing my teeth overcame my fear. I was referred to My Dent... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great practice with very professional and welcoming staff! As soon as I enter the building, I feel relaxed knowing my treatment will be A1. The clinic is spotlessly clean, and they do a fantastic jo... See more
Company replied
As a NHS patient I’ve been with this practice for 40 plus years……. Even with the recent challenges they kept us up to date when an appointment was available. This recent checkup (first one in 18... See more
Company replied
II am very happy with the standard of service and care that I received from My Dentist. The practise is responsive to enquiries and the reception staff are always helpful and friendly be it on the pho... See more
Company replied
Company details
- Dentist
- Cosmetic Dentist
- Dental Clinic
- Dental Hygienist
- Dental Implants Periodontist
- Emergency Dental Service
Written by the company
We're {my}dentist: UK's largest dental care provider. Our network of over 500 practices is committed to providing the latest treatments, and helping the nation improve their oral health. Around 4 million people in the UK trust us with their dental care every year.
Contact info
United Kingdom
- mydentist.co.uk
4.2
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional, friendly and pain free.
Excellent dental practice. My registration was processed quickly, and I was offered an appointment soon after. The waiting time at the practice was short, and the dentist provided a clear and concise treatment plan, explaining everything thoroughly.
I arrived feeling very anxious about visiting the dentist, but the team immediately put me at ease. By the end of my initial appointment, and again at my follow-up visit, I felt much more relaxed and confident. The care and reassurance I received were outstanding, and I would happily recommend this practice to anyone, especially if you’re nervous about visiting the dentist.
3 June 2026
Unprompted review
Reply from mydentist
Hi Paul,
Thank you for your kind review. We're so pleased to hear that you had a positive experience with your new dentist and that everything was explained clearly. It's also great to know our team continues to make you feel welcome and well looked after. We really appreciate your continued trust in the practice.
Kind Regards
Patient Support Team
Great service from start to finish
Great service from start to finish. Professional & friendly staff help the visit to the dentist less daunting
14 July 2026
Unprompted review
Reply from mydentist
Hi Mark Elliott,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
An excellent dental practice
An excellent, professional service. The reception staff provide a friendly welcome, the hygienist, dentist and all support staff are outstanding! They are skilled at putting everyone at their ease. I am well informed and very well cared for. Thank you 🤗
14 July 2026
Unprompted review
Reply from mydentist
Hi Jim,
Thank you for your lovely feedback. We're delighted to hear that you've felt so well looked after by our team. It's great to know that our reception staff, hygienist, dentist and support team have helped make your visits comfortable and informative.
We really appreciate your kind words and look forward to seeing you again soon.
Kind Regards
Patient Support Team
Always had good service over the years…
Always had good service over the years I've been attending.
14 July 2026
Unprompted review
Reply from mydentist
Hi Richard Archer,
Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
My dentist pennywell
I have been seeing Marco at my dentist in Pennywell for a few years now and the practice is great, staff are always friendly and helpful I had an emergency last week and they fitted me in without a problem.
14 July 2026
Unprompted review
Reply from mydentist
Hi Roslynn Learmont,
Thank you for such a wonderful review. It is very much appreciated. I am so pleased to read your lovely comments for Marco and the practice team.
Kind Regards
mydentist Patient Support Team
Show they care about people
They are very helpful with staying nice an calm during treatment when your emotion get high. Also they allow you to have break if you are struggling.
14 July 2026
Unprompted review
Reply from mydentist
Hi Natasha,
Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
The staff and my lovely caring dentist
14 July 2026
Unprompted review
Reply from mydentist
Hi Maureen Magee,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
The lady I see with a very long name.
The lady I see with a very long name.. Maddie.is just brilliant at keeping me updated and calm during any proceedure. I'd highly recommend her.
13 July 2026
Unprompted review
Reply from mydentist
Hi Julie,
Thank you for your lovely comments for Maddie, I know they will be thrilled with your review and recommendation.
Kind Regards
mydentist Patient Support Team
Happy experience
I find the receptionist Angie very helpful.
Jose Romero excellent very professional and caring
13 July 2026
Unprompted review
Reply from mydentist
Hi Marion Purdie,
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Both the dental hygienist and her…
Both the dental hygienist and her colleague made me feel very comfortable. They were both very welcoming. The hygienist was able to give me good advice and she was very knowledgeable.
13 July 2026
Unprompted review
Reply from mydentist
Hi Lynne Beach,
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
The staff are friendly
The staff are friendly, welcoming and empathetic to those who are nervous.Re assuring and explaining all of the appropriate options and providing honest reasonable costs for the work required. The only downside,which cannot be helped given the location,is a lack of parking spaces,sometimes blocked by deliveries to other services in the same street.
9 July 2026
Unprompted review
Reply from mydentist
Hi Andrea,
Thank you for your lovely review. We're so pleased to hear that you found the team friendly, welcoming and reassuring. Making sure our patients feel comfortable and well informed about their treatment options is really important to us.
We also appreciate your understanding regarding parking. Thank you for your kind words and for choosing our practice. We look forward to seeing you again soon.
Kind Regards
Patient Support Team
I'm a nervous patient
I'm a nervous patient. The dentist and the team were very friendly and put me at ease explaining every facet of treatment.
Overal a really great dental practice.
7 July 2026
Unprompted review
Reply from mydentist
Hi Alan Kelsall,
Thank you for such a lovely 5 star review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
I have been a patient at My Dentist for…
I have been a patient at My Dentist for a couple of years now. I have always found the staff to be friendly and helpful. They have recently moved into new premises in Trinity Walk in Wakefield which are extremely easy to get to as they are just a few minutes from the bus station . The dentist I see is clearly highly skilled and professional but also kind and gentle . I feel very safe in their hands and would like to thank them for their care
10 July 2026
Unprompted review
Reply from mydentist
Hi Diane,
Thank you for your lovely review. We're so pleased you've had such a positive experience with us over the last couple of years. It's great to hear that you find our new Trinity Walk practice easy to access, and that your dentist has helped you feel comfortable and confident in your care.
We'll be sure to share your kind words with the team. Thanks again for your support.
Kind Regards
Patient Support Team
Fantastic
I had a really positive experience at mydentist. From the moment I arrived, I felt welcomed and at ease, which is not something everyone always associates with going to the dentist!
The team were friendly, professional, and took the time to make sure I was comfortable and understood everything that was happening. I really appreciated the calm and reassuring approach, as it made the whole experience feel much less stressful.
Thank you to everyone at mydentist for making my visit such a positive one. I would definitely recommend them.
10 July 2026
Unprompted review
Reply from mydentist
Hi Laura,
Thank you for your lovely review. We're so pleased to hear that you felt welcome and at ease from the moment you arrived. We know that visiting the dentist isn't everyone's favourite thing, so it's great to hear that our team's friendly and reassuring approach helped make your experience a positive one.
Thanks again for your recommendation and kind words. We look forward to seeing you again soon.
Kind Regards
Patient Support Team
The staff give you a warm welcome and…
The staff give you a warm welcome and make you feel totally at ease as someone who is afraid of the dentist the staff understood and put me at complete ease
6 July 2026
Unprompted review
Reply from mydentist
Hi Fay,
Its lovely to hear that you feel at ease at our practice with your dental care. Thank you so much for your wonderful 5 star review.
Kind Regards
mydentist Patient Support Team
Excellent service from dental staff
Excellent service from dental staff
Implant procedure well explained and professionally carried out. The patient care was above and beyond
14 July 2026
Unprompted review
Reply from mydentist
Hi Julie Stewart,
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Great service and everything explained…
Great service and everything explained simply. All staff and kind and courteous. Keep up the good work.
9 July 2026
Unprompted review
Reply from mydentist
Hi Steven Buckley,
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
mydentist Patient Support Team
Excellent treatment
Really easy to register with the practice, very clean premises, helpful and friendly reception staff and a nice calm place that doesn't smell like a dentists!
I had my first appointment with Catarina and she was great - as an anxious person, she really helped me keep calm and checked on my wellbeing all the way through. I've been back for some well overdue work and Catarina was excellent. I haven't had this much confidence in a dentist in a long time.
13 July 2026
Unprompted review
Reply from mydentist
Hi Alex,
Thank you for your lovely review. We're so pleased to hear that you found the practice welcoming and comfortable, and that Catarina helped you feel at ease throughout your treatment.
It's wonderful to know that she's helped build your confidence and made your visits a positive experience. We'll be sure to pass on your kind words.
Kind Regards
Patient Support Team
I was nervous before my appointment
I was nervous before my appointment, but the team made me feel completely at ease. The dentist was patient, explained each step, and provided excellent care. I couldn't have asked for a better experience.
6 July 2026
Unprompted review
Reply from mydentist
Hi Greg Coulter,
Thank you for such a lovely 5 star review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Reply from mydentist
Hi Stephen Rogerson,
We very much appreciate your 5 star review.
Kind Regards
mydentist Patient Support Team
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