Attentive reception staff that provided a positive check-in experience. Appointment was serviced on time and treatment prompt and it did not feel rushed, just relaxed. Dental treatment can be stessful... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think most people are scared of the dentist 😬 well I certainly am - but as I have gum disease and have done for many years the thought of losing my teeth overcame my fear. I was referred to My Dent... See more
Company replied
As a NHS patient I’ve been with this practice for 40 plus years……. Even with the recent challenges they kept us up to date when an appointment was available. This recent checkup (first one in 18... See more
Company replied
Great practice with very professional and welcoming staff! As soon as I enter the building, I feel relaxed knowing my treatment will be A1. The clinic is spotlessly clean, and they do a fantastic jo... See more
Company replied
Company details
- Dentist
- Cosmetic Dentist
- Dental Clinic
- Dental Hygienist
- Dental Implants Periodontist
- Emergency Dental Service
Written by the company
We're {my}dentist: UK's largest dental care provider. Our network of over 500 practices is committed to providing the latest treatments, and helping the nation improve their oral health. Around 4 million people in the UK trust us with their dental care every year.
Contact info
United Kingdom
- mydentist.co.uk
4.2
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent treatment
Really easy to register with the practice, very clean premises, helpful and friendly reception staff and a nice calm place that doesn't smell like a dentists!
I had my first appointment with Catarina and she was great - as an anxious person, she really helped me keep calm and checked on my wellbeing all the way through. I've been back for some well overdue work and Catarina was excellent. I haven't had this much confidence in a dentist in a long time.
13 July 2026
Unprompted review
Reply from mydentist
Hi Alex,
Thank you for your lovely review. We're so pleased to hear that you found the practice welcoming and comfortable, and that Catarina helped you feel at ease throughout your treatment.
It's wonderful to know that she's helped build your confidence and made your visits a positive experience. We'll be sure to pass on your kind words.
Kind Regards
Patient Support Team
I was nervous before my appointment
I was nervous before my appointment, but the team made me feel completely at ease. The dentist was patient, explained each step, and provided excellent care. I couldn't have asked for a better experience.
6 July 2026
Unprompted review
Reply from mydentist
Hi Greg Coulter,
Thank you for such a lovely 5 star review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Reply from mydentist
Hi Stephen Rogerson,
We very much appreciate your 5 star review.
Kind Regards
mydentist Patient Support Team
Kind Dentist
Appointment was timely. Dentist was kind and compassionate in checking my teeth and talking me through the process. Thank you!
10 July 2026
Unprompted review
Reply from mydentist
Hi PD,
Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
I was in great pain and went at 9am to…
I was in great pain and went at 9am to arrange an appointment. I was given one 3.20 same day. After a short wait I was given a check, x-ray then my tooth was extracted. I paid a very reasonable fee and arranged a new check up appointment. It was prompt efficient effective staff were polite and informative. Thanks.
6 July 2026
Unprompted review
Reply from mydentist
Hi Derek,
hank you for your kind review. We're glad we could see you so quickly and help get you out of pain. It's great to hear that you found the whole process smooth and efficient, and that our team kept you well informed throughout.
We really appreciate your feedback and look forward to seeing you again at your next appointment.
Kind Regards
Patient Support Team
MY visit to My Dentist Llandudno
Sylwia was excellent in explained the procedure and put me at ease. I felt confident in her professionalism throughout and her friendly approach helped a great deal
6 July 2026
Unprompted review
Reply from mydentist
Hi Graham Drive,
Thank you for your lovely comments for Sylwia , I know they will be thrilled with your review.
Kind Regards
mydentist Patient Support Team
Very simple process
Very simple process, had to have a filling, all options were talked through and costs made clear by a very professional team
6 July 2026
Unprompted review
Reply from mydentist
Hi Richard,
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Not having a dentist for a number of…
Not having a dentist for a number of years I got on at mydentist leigh they sorted out all my dental needs my dentist daya and the rest of the staff were excellent I would recommend them to family and friends garry
13 July 2026
Unprompted review
Reply from mydentist
Hi Garry Mather,
Thank you for such a wonderful 5 star review and recommendation. It is very much appreciated. I am so pleased to read your lovely comments for Daya and the practice team.
Kind Regards
mydentist Patient Support Team
Very welcoming they don't judge very…
Very welcoming they don't judge very friendly staff
6 July 2026
Unprompted review
Reply from mydentist
Hi Neil Goodfellow,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
Prompt and efficient dental service
Prompt in confirming appointments, the staff were extremely courteous. The clinic is clean and comfortable with minimal waiting. It was a very smooth experience, and the environment put me at ease for the whole time I was there.
The front desk staff are friendly and amenable regarding appointments. I had to rearrange my appointment for two thirty and there was no problem.
Highly recommended for anyone seeking quality dental health care.
9 July 2026
Unprompted review
Reply from mydentist
Hi Robert,
Thank you for your kind review. We're delighted to hear that you found the team friendly, helpful and accommodating, and that your visit was smooth and comfortable from start to finish.
It's great to know our appointment process and welcoming environment helped put you at ease. We really appreciate your recommendation and look forward to seeing you again.
Kind Regards
Patient Support Team
My family and I hadn't found a single…
My family and I hadn't found a single dental clinic in Sheffield that was helpful with registration for over two years. When we finally went to the clinic, they greeted us with smiles and a warm welcome, completed all the necessary procedures, booked appointments for our children, and gave us regular, ongoing appointments. They were very flexible, conveniently located, had a pleasant atmosphere, and their doctors were friendly and welcoming to everyone. This is exactly what you're looking for in Sheffield, based on my experience. Thank you.
13 July 2026
Unprompted review
Reply from mydentist
Hi Adel Al-Rashidi,
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the practice team.
Kind Regards
mydentist Patient Support Team
Superb new gnashers
Excellent service from Paul and the rest of the team at Mydentist Prior to my visit my teeth looked like a witch doctors necklace. I am now chuffed with my new gnashers and can't stop smiling. The whole team are professional and friendly and made the whole experience enjoyable.Thank you to all😁 (me with my new gnashers )
9 July 2026
Unprompted review
Reply from mydentist
Hi Ian,
Thank you for your 5-star review. I have forwarded your feedback to the practice team who I know will very much appreciate your lovely comments.
Kind Regards
mydentist Patient Support Team
Reply from mydentist
Hi Daniel,
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
mydentist Patient Support Team
The Dentist was very professional and helpful.
The Dentist explained to me what he was going to do, with new fillings, and I didn't even feel the needle going into my gums!
I also had a white filling.
My Dentist was very professional.
And made me feel at ease!
6 July 2026
Unprompted review
Reply from mydentist
Hi Paul,
Thank you for your 5-star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the Practice Team.
Kind Regards
mydentist Patient Support Team
I feel comfortable here as my dentist…
I feel comfortable here as my dentist listens to my concerns and acts on them.
The whole experience from walking in to being seen is extremely positive.
The place is spotless and there are no hygiene concerns.
8 July 2026
Unprompted review
Reply from mydentist
Hi Joyce,
Thank you for your 5-star review. I have forwarded your feedback to the practice team who I know will very much appreciate your lovely comments.
Kind Regards
mydentist Patient Support Team
Have had good treatment from my dentist…
Have had good treatment from my dentist Marianne very professional
6 July 2026
Unprompted review
Reply from mydentist
Hi Jackie,
We very much appreciate your 5-star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Brilliant Dentist
Brilliant Dentist.Professional and great communication. Highly recommend .
7 July 2026
Unprompted review
Reply from mydentist
Hi Naimeh,
Thank you for your 5-star review and recommendation.
Kind Regards
mydentist Patient Support Team
Lovely, friendly staff.
Always friendly, understanding and informative on all services. They put all anxieties at ease and have always been brilliant for all member of my family.
11 July 2026
Unprompted review
Reply from mydentist
Hi, Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic up to date practice with…
Fantastic up to date practice with fabulous reception & dental staff. Made to feel welcome, everything was explained & nothing was rushed.
8 July 2026
Unprompted review
Reply from mydentist
Hi Angela,
Thank you for your 5-star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the Practice Team.
Kind Regards
mydentist Patient Support Team
The reception staff very friendly and…
The reception staff very friendly and helpful the dental nurse was kind and very friendly would highly recommend this dentist nothing too much trouble
8 July 2026
Unprompted review
Reply from mydentist
Hi Stephanie,
Thank you for your 5-star review and recommendation. I have forwarded your feedback to the practice team who I know will very much appreciate your lovely comments.
Kind Regards
mydentist Patient Support Team
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