Bupa Dental Care UK Reviews 

25,454
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,662 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly atmosphere, noting that receptionists and dental professionals are exceptionally welcoming and wonderful at putting nervous patients completely at ease. Consumers also love how thorough the care is, highlighting clear explanations of procedures and wonderfully quick responses when urgent appointments are genuinely needed. Some people were dissatisfied with occasional communication problems and difficulties when trying to book proper appointments for urgent issues at the practice. Reviewers additionally mentioned instances where treatment policies or missing explanations fell short, leading to frustrating experiences during their visits.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that receptionists, dental nurses, and dentists... See more

Service

Customers report overwhelmingly positive experiences with the dental service, praising the professional,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing staff as professional, caring, and... See more

User experience

Users describe positive interactions with user_experience, highlighting a warm, welcoming environment that... See more

Quality

Consumers find quality to be a source of great satisfaction, highlighting high professional standards across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

I have been at this practice for .more years than I can remember and with especially Mr Dixon who was a brilliant dentist and lovely person! Since then various companies have come and gone, BUPA bein... See more

Rated 5 out of 5 stars

We have been patients at this practice for several years now. Friendly reception staff and very professional dental staff. Always been treated with kindness and professionalism. Hopefully they will s... See more

Rated 5 out of 5 stars

Hi,A referral on the 20/08/26 to Bupa dentist in Northampton 41 billing road put me in touch with a dentist in the miner surgery unit for the extraction of two teeth.After checking my medical records... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

25K reviews

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No recent history of asking for reviews

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4.8

All reviews

(25,454)

3,659 reviews in the last 12 months

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Rated 5 out of 5 stars

Bupa Dental Practice Brigg

I was very apprehensive before my appointment , the staff were very helpful over the telephone fixing me an appointment straight away,
On arrival they were friendly and put me at ease. The Dentist Mr Marakis was wonderful explaining everything. Ten out of ten.

27 August 2026
Unprompted review
Rated 2 out of 5 stars

I’ve been to Bupa Dental Care in Settle…

I’ve been to Bupa Dental Care in Settle twice, and unfortunately my experience has left me extremely disappointed.

At my most recent appointment, an X-ray was taken and I was told that I had a tooth infection. I was prescribed antibiotics and offered an extraction appointment around two weeks later if the antibiotics didn’t resolve the problem. I explained that I was frightened and concerned about the level of pain I was experiencing, but I left feeling that very little had been explained to me and that my concerns had not really been taken seriously.

By the following day, the pain had become so severe that I felt I had no choice but to seek treatment privately elsewhere. The difference in care was striking. The private dentist examined the tooth and removed a sharp area that had been left following the previous filling, describing the situation to me as essentially being like “walking around with a broken arm.” He also advised that, given the condition of the tooth, the pain was likely to become considerably worse if it was left untreated. He rearranged his schedule and extracted the tooth the following morning.

Although the dentist I saw at Bupa was pleasant, I found the overall approach to my situation haphazard, cold and lacking in reassurance, particularly when I had made it clear that I was frightened and in significant pain.

After this experience, I would not return to the practice, even for routine dental treatment. I have lost confidence in the standard of care I received and unfortunately could not recommend the practice to others

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Was nervous but no longer

I'm a very nervous patient but I needed my teeth cleaning. I rang dentist and had an appointment with William the hygienist. He was friendly and put me at ease after introducing me to his assistants. I am happy with the service and no longer nervous.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

First class and very professional

First class and very professional the minute I walked through the door
Staff are very warm caring and friendly
Jack puts his clients at ease he takes his time and explains everything he is doing
Would highly recommend this dental surgery

27 August 2026
Unprompted review
Rated 5 out of 5 stars

The environment is welcoming

The environment is welcoming, and I find the team to be friendly and approachable in addition to being professional in their manner.
With my ongoing and some additional treatment over recent months, I have felt valued and respected.

26 August 2026
Unprompted review

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