MrSnuff.com Reviews 175

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and knowledge. Many appreciate the wide selection of products, including exclusive items, and find the ordering process easy and efficient. The delivery service is frequently noted for its speed, even for international shipments, with many customers receiving their orders quickly and with reliable tracking. However, some customers also noted issues with delivery, including delayed or missing orders, and a lack of response to their inquiries. A few people mentioned receiving expired products, and some experienced difficulties with tracking information being out of date.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick delivery,... See more

Product

Consumers find the products to be of high quality and variety. Many reviewers praise the vast array of fresh,... See more

Service

Customers had positive experiences with service. Many reviewers praise the prompt, friendly, and professional... See more

Order

Users describe positive interactions with order. Many customers report quick shipping, with some receiving... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team, highlighting their prompt,... See more

Based on these reviews

Rated 5 out of 5 stars

MrSnuff is my go to for nasal snuff and snus. Huge selection with plenty of exclusive products. They also guarantee the cheapest prices online. My orders always ship within 24 hours. Customer servic... See more

Rated 5 out of 5 stars

This was my second time ordering from them they had a white Proton sale I ordered like 20 items i just got them yesterday 80 percent of what was sent was expired I emailed them multiple times no respo... See more

Rated 5 out of 5 stars

Mr. Snuff is an wonderful online service. The communication with the knowledgeable staff is above any standard. The selection is outstanding and I have never had any problems that were not addressed i... See more

Company replied

Rated 5 out of 5 stars

I made a test order just to see the experience ordering from the USA. In my surprise I had my order in 9 days. The order went so well, I immediately placed a larger order, and I will be ordering routi... See more


Company details

  1. Tobacco Shop
  2. Tobacco Exporter
  3. Tobacco Supplier

Written by the company

At MrSnuff.com, we are passionate about bringing you the finest premium snuffs, whether you're an experienced aficionado or just curious about this rich tradition. Our selection spans both traditional and contemporary snuffs from around the globe. Here's what makes us stand out: Exceptional Quality: We are committed to offering only the highest quality snuffs for a truly satisfying experience. Wide Variety: Discover our extensive catalog, featuring classic favorites, exciting new blends, and unique regional specialties. Commitment to Expertise: Our knowledgeable team is here to help you find the perfect snuff to match your tastes. Revamped Customer Service: We are rededicating to providing exceptional service and building lasting relationships with our customers. Whether you're a seasoned connoisseur or a curious newcomer, MrSnuff.com welcomes you to explore the world of snuff. Browse our collection, ignite your senses, and become part of our growing community.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
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2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

DON’T WASTE YOUR TIME/MONEY

Made an order. Waited for month. Then it got refunded. Don’t waste your time guys. When something seems too good to be true, it’s because it is. I’ll never order from them again and will make sure as many people as possible know better than to lose money in shipping for no reason.

30 July 2025
Unprompted review
MrSnuff.com logo

Reply from MrSnuff.com

Hi Nicotinefiend,
We’re really sorry your order didn’t arrive and for the long wait. Unfortunately, shipping snuff /nicotine pouches is tricky. Once your order has been dispatched from us and in the hands of the courier, sometimes parcels are held up or intercepted. We understand your frustration and share it.
For more, please find our shipping policy here: https://www.mrsnuff.com/policies/shipping-policy.

Thanks for your feedback. If you’d consider giving us another chance, please reach out and we’ll do our best to ensure a better experience.
support@mrsnuff.com

Rated 5 out of 5 stars

Fast

Surprised how fast it shipped to the US. Tracking was available the whole time. Really enjoy the product. Will be using Mr. Snuff again.

25 June 2025
MrSnuff.com logo

Reply from MrSnuff.com

Hi Aj,
Fantastic! That is so good to hear. We really appreciate you taking the time to give us your feedback.
Enjoy your order, and we hope to see you again soon.

Rated 1 out of 5 stars

Paid extra for express delivery and…

Paid extra for express delivery and after over a week it is just sitting in some other state not even close to my address and now no where to be found or even an update in over a week from any one

25 June 2025
MrSnuff.com logo

Reply from MrSnuff.com

Thank you for letting us know about the delay, and I’m really sorry for the frustration. Please email your order details to support@mrsnuff.com, and we’ll track this down and sort it out for you right away. Thanks for your patience!

Rated 5 out of 5 stars

This was my second time ordering from…

This was my second time ordering from them they had a white Proton sale I ordered like 20 items i just got them yesterday 80 percent of what was sent was expired I emailed them multiple times no response. They are very deceptive and dishonorable vendors.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Mr Snuff is outstanding.

Mr. Snuff is an wonderful online service. The communication with the knowledgeable staff is above any standard. The selection is outstanding and I have never had any problems that were not addressed immediately. There are similar services but I truly have no use for them as Mr. Snuff simply can not be beat.

24 June 2025
MrSnuff.com logo

Reply from MrSnuff.com

Thank you so much for your kind words! We really appreciate your support and feedback—it means a lot to our team. Thanks again for being a valued customer!

Chat to other snuffers on our Discord: https://discord.gg/EJQCKBpD7r

Rated 5 out of 5 stars

Great service

Great service, Thank you all!

24 June 2025
MrSnuff.com logo

Reply from MrSnuff.com

Thanks so much for your feedback! We're delighted to hear you had a great experience, and we truly appreciate your support.

You may like our Discord: https://discord.gg/EJQCKBpD7r

Rated 5 out of 5 stars

I was able to order from the USA

I was able to order from the USA and checkout without issue. The delivery window was delayed about 4 days on the already long wait but fir international shipping what do you expect. Quality service when reaching out.

1 June 2025
Unprompted review
MrSnuff.com logo

Reply from MrSnuff.com

Thank you for sharing your experience.
We're glad to hear your order from the USA went smoothly and that our service met your expectations, even with the international shipping delay.
We appreciate your understanding and your feedback about our customer service. We do try our best.

Meet with snuffers at our Discord: https://discord.gg/EJQCKBpD7r

Rated 5 out of 5 stars

Great Service

Great Service, Great Selection, Great People,
Great Products ! A+ 100% 10/10 !!!
Well Done Mr. Snuff and Crew !

Problem is my Country's Government Duty Charges
are like an Organized Crime Syndicate is running
the Country and Ripping Off Alberta since Confederation !
Donald Trump just Broke of all Trade Talks as we speak with Ottawa because the Americans know Canada is being run by a Bunch of Crooks !
Jim Weitmann
CANADA

27 June 2025
Unprompted review
MrSnuff.com logo

Reply from MrSnuff.com

Thank you for your feedback Jim.
It's so good to hear you’ve enjoyed our service, selection, and products—it truly energizes our team to know our efforts are appreciated.
We understand how frustrating those import duties and government charges can be; as you probably know they’re unfortunately beyond our control, but we sincerely value your continued support in spite of the challenges.
Your message definitely put a smile on our faces—thank you!

You may like our Discord: https://discord.gg/EJQCKBpD7r

Rated 5 out of 5 stars

Absolutely Superior Snuff and Customer Service

First time I ordered Snuff and IM so glad I went to Mr. Snuff. I ordered it via the Mr. Snuff website and I live in the USA. I paid a little extra for priority shipping and I was quite surprised on how fast it arrived. It was pack absolutely securely and no issues at all with damage. I will definitely order from Mr. Snuff again. The quality of the Snuff is superb and as for my very first experience with nasal snuff Im a new and very pleased client. You cannot go wrong with ordering your snuff from Mr. Snuff. Well done Ladies and Gentlemen

10 June 2025
Unprompted review
MrSnuff.com logo

Reply from MrSnuff.com

Hi David. Welcome to the wonderful world of snuff!
Thanks for taking the time to share your experience. It is great to hear that your first order with us went so smoothly and that you are pleased with both the speed and care of delivery.
Knowing that we have earned your trust as a new client is genuinely gratifying to our team. And thanks for the shout out to our customer service, Kay loves getting her flowers :)
We look forward to serving you again in the future.

If you want to learn more about the huge variety of snuff out there, try our Discord: https://discord.gg/EJQCKBpD7r

Rated 5 out of 5 stars

Always A Good Experience

Great selection, great service, and quick international shipping. Thanks!

26 May 2025
MrSnuff.com logo

Reply from MrSnuff.com

We appreciate you sharing your feedback Orochi and are glad to know you are satisfied with our selection and service.
We are always trying to improve our international shipping, so your comments are most welcome.
Thank you for continuing to choose us and come join our Discord: https://discord.gg/EJQCKBpD7r

Rated 2 out of 5 stars

The tracking is days behind. No assurance it will even arrive.

The tracking is days behind. When ordering from a company over seas for the first time. You have no idea if you got scammed or if customs will even allow it through. Little reassurance or info from company on those matters makes for a low review. Even though this is like really weirdly, the only online place for tobacco or snuff.

26 May 2025
MrSnuff.com logo

Reply from MrSnuff.com

Hi Gregory,
Thank you for your feedback and for trusting us with your first overseas order.
Shipping our products internationally does come with occasional tracking delays and customs checks/delays, this just seems to be part of the shipping business in this area. We share your frustration.
We’ve helped thousands of customers worldwide receive their products, and we’re committed to clear communication every step of the way.
If you have questions or need updates, we are always ready to help and keep you informed. Contact us at support@mrsnuff.com
We sincerely hope you give us another try.

Rated 5 out of 5 stars
MrSnuff.com logo

Reply from MrSnuff.com

Thank you for your feedback Daniel. It's great you're satisfied with both the quality of our products and the overseas shipping.
Your comments and support are make our day.
And you sound like you need to be on our Discord: https://discord.gg/EJQCKBpD7r

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products, shipping can take a while but you can’t beat the price. Will definitely order more in the future from Mr. Snuff

26 May 2025
MrSnuff.com logo

Reply from MrSnuff.com

Hey Rich. Thank you for sharing your feedback. It is good to see that you highlighted our prices - they cannot be beaten and we pride ourselves on that.
And we appreciate your understanding regarding shipping times - customs is our bugbear.
Your continued support is important to us. Thanks!
You definitely qualify to go to our Discord: https://discord.gg/EJQCKBpD7r

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