MrSnuff.com Reviews 175

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and knowledge. Many appreciate the wide selection of products, including exclusive items, and find the ordering process easy and efficient. The delivery service is frequently noted for its speed, even for international shipments, with many customers receiving their orders quickly and with reliable tracking. However, some customers also noted issues with delivery, including delayed or missing orders, and a lack of response to their inquiries. A few people mentioned receiving expired products, and some experienced difficulties with tracking information being out of date.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick delivery,... See more

Product

Consumers find the products to be of high quality and variety. Many reviewers praise the vast array of fresh,... See more

Service

Customers had positive experiences with service. Many reviewers praise the prompt, friendly, and professional... See more

Order

Users describe positive interactions with order. Many customers report quick shipping, with some receiving... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team, highlighting their prompt,... See more

Based on these reviews

Rated 5 out of 5 stars

MrSnuff is my go to for nasal snuff and snus. Huge selection with plenty of exclusive products. They also guarantee the cheapest prices online. My orders always ship within 24 hours. Customer servic... See more

Rated 5 out of 5 stars

This was my second time ordering from them they had a white Proton sale I ordered like 20 items i just got them yesterday 80 percent of what was sent was expired I emailed them multiple times no respo... See more

Rated 5 out of 5 stars

Mr. Snuff is an wonderful online service. The communication with the knowledgeable staff is above any standard. The selection is outstanding and I have never had any problems that were not addressed i... See more

Company replied

Rated 5 out of 5 stars

I made a test order just to see the experience ordering from the USA. In my surprise I had my order in 9 days. The order went so well, I immediately placed a larger order, and I will be ordering routi... See more


Company details

  1. Tobacco Shop
  2. Tobacco Exporter
  3. Tobacco Supplier

Written by the company

At MrSnuff.com, we are passionate about bringing you the finest premium snuffs, whether you're an experienced aficionado or just curious about this rich tradition. Our selection spans both traditional and contemporary snuffs from around the globe. Here's what makes us stand out: Exceptional Quality: We are committed to offering only the highest quality snuffs for a truly satisfying experience. Wide Variety: Discover our extensive catalog, featuring classic favorites, exciting new blends, and unique regional specialties. Commitment to Expertise: Our knowledgeable team is here to help you find the perfect snuff to match your tastes. Revamped Customer Service: We are rededicating to providing exceptional service and building lasting relationships with our customers. Whether you're a seasoned connoisseur or a curious newcomer, MrSnuff.com welcomes you to explore the world of snuff. Browse our collection, ignite your senses, and become part of our growing community.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

175 reviews

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Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Reliable

Easy to order, tracked shipping, great prices. I was a little concerned about shipping as I live in Canada and wasn’t sure about shipping tobacco products across borders. My order showed up at my door 20 days after ordering and was tracked the whole way.

24 November 2025
Rated 5 out of 5 stars

Outstanding company

MrSnuff is my go to for nasal snuff and snus. Huge selection with plenty of exclusive products. They also guarantee the cheapest prices online. My orders always ship within 24 hours. Customer service is second to none.

Big thanks to Jonny, Kay and everyone else involved. Hope the new warehouse brings bigger and better things.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I'm being asked for a review

I'm being asked for a review. Havent even gotten my product yet. Dhl says it's been sitting in GB since 5 days and hasn't moved. I'll know how the snuff is when/if it arrives. For now, 5stars. Why? Mr Snuff has it packed and out the door the day I put the order in. DHL? We'll see....

24 September 2025
Rated 1 out of 5 stars

I mistakenly placed an order on your…

I mistakenly placed an order on your website (MrSnuff.com) on September 30, 2025. I would like to request immediate cancellation of this order. Unfortunately, I could not find any cancellation option in the account/order section of your website, so I am reaching out via email and review.

I submitted this cancellation request within 10 minutes of placing the order, so I kindly ask that you process this as soon as possible and confirm cancellation. If payment has already been processed, I request a full refund to the original payment method.

Please confirm once the order has been cancelled.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent site

My order never arrived, and none of my emails received a response. I had to contact my bank for assistance in resolving the issue. They determined that the site was fraudulent and refunded my money. I do not recommend using this service.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service 😀

Excellent company and reliable postage to the UK, this company is the best for purchasing tobacco products such as nasal-snuff, snus and related accessories/products.
I have been using "Mrsnuff" for 3 years and have never been let down yet, I always find there products to be fresh and very well priced.
I highly recommend "Mrsnuff" for there reliability and there vast array of high quality of products.

6 September 2025
Unprompted review

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