Motorhome Protect Reviews 

3,036
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and explain policies clearly and thoroughly. Consumers also appreciate the competitive prices and find the renewal process to be completely smooth and straightforward. People often share how easy it is to speak with a human being who understands their specific needs. Some reviewers were not happy with communication channels, noting difficulties getting past the automated phone system or waiting for return calls. A few individuals also mentioned extra charges for specific payment methods and experienced minor stress during initial setup stages.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and very... See more

Customer service

Reviewers express high satisfaction with customer service, praising agents for being polite, patient, and... See more

Price

Customers had positive experiences with price, consistently reporting competitive quotes, cheaper insurance... See more

Service

Users describe positive interactions with service, highlighting efficient handling and very helpful staff... See more

User experience

Reviewers highlight positive aspects of user experience, praising the efficient handling and smooth setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark was patient and clear about what the policy I sought covered, and listened carefully to what my needs would be for the next year. He explained key components in detail using scenarios I could re... See more

Company replied

Rated 5 out of 5 stars

Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more

Company replied

Rated 5 out of 5 stars

Big shout out to Louise in renewals. Not only was my insurance cheaper this year but she sorted an issue I had over several days. Always called when she said she would and was an absolute pleasure to... See more

Company replied

Rated 5 out of 5 stars

could not pay online this morning which was frustration having to listen to a robot before being put through to a human who was very good all renewed so alls well that ends well your hold music ne... See more

Company replied


Company details

  1. Insurance Company

About Motorhome Protect

Information provided by various external sources

With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.

We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.

Motorhome Protect


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,036)

270 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy to spend the money … honest.

Any contacts I have had with Motorhome Protect have been pleasant, patient, friendly yet professional.
While I hate spending money I always come away happy as I feel I was understood and cared for.
Without doubt money well spent.

19 February 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for taking the time to share your positive experience with Motorhome Protect. We're delighted to hear that our team was able to assist you in a friendly, patient, and professional manner. We truly value understanding and caring for our customers, so your kind words mean a lot to us.

It's great to know you feel the service you received was money well spent. If you ever need any further assistance or have questions about your coverage, please don't hesitate to reach out.

Thank you again for choosing Motorhome Protect.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Excellent service and price.

I got several quotes for my new motorhome including from comparisons websites, and Motorhome Protect was the most competitive. [This was through Quotezone]. I phoned them and spoke to Mark [I think] who could not have been more helpful. The call lasted just on an hour during which time Mark went through all the details and confirmed I was happy with the progress throughout the call. This is my first motorhome so Mark explained all the options and answered all my questions. I took out the policy during the call and received everything via email straight after the call. It is rare to get such good service so thank you. If you're looking for insurance [all types I believe] give them a try.

18 February 2026
Unprompted review
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for sharing your positive experience. We're delighted to hear that Mark was able to assist you thoroughly and that you found our quote to be the most competitive. We understand how important it is to have all the information when insuring your first motorhome, and we're glad Mark could guide you through the options and answer your questions.

If you need any further assistance or have any more questions about your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ Motorhome Protect

Rated 4 out of 5 stars

Price

People on phone

16 February 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for reaching out to us via Trustpilot regarding your policy.

I am happy to hear that you were pleased to be able to speak to someone on the phone.

Should you need anything in the future, please do not hesitate to contact us.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Quick and efficient operatives

Quick and efficient operatives. Any questions answered positively.

11 February 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind words. We're delighted to hear that you found our operatives quick and efficient and that your questions were answered positively. At Motorhome Protect, we strive to provide the best service possible, and your feedback means a lot to us.

If there is anything else we can assist you with, please don't hesitate to get in touch.

Kind regards,

Michelle @ Motorhome Protect

Rated 3 out of 5 stars

The policy was fine but in this day and…

The policy was fine but in this day and age why do we have to pay more because we use a debit card. The computer system was a major part of keeping me on the line, it kept being slow or freezing.

5 February 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your feedback regarding your experience. I am sorry to hear that you were not happy about the additional charge when paying by debit card, and I apologise for any frustration this caused. We aim to offer the best service possible, and your input helps us improve.

I also apologise for the technical difficulties you experienced with our system during your call. We are working to enhance our systems to ensure smoother and faster service.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

yes very good with with Dale sorted top…

yes very good with with Dale sorted top guy thankyou

3 February 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words! I'm glad to hear that Dale was able to assist you and that everything is sorted. If you need any further help with your Motorhome Protect policy or anything else, please don't hesitate to get in touch.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind words and positive feedback about our service. We're delighted to hear that you found our service quick and the price good. We strive to provide the best experience for our customers.

If you need any further assistance, please feel free to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Excellent service.

Your representative was efficient, helpful, professional and friendly.

28 January 2026
Motorhome Protect logo

Reply from Motorhome Protect

We are so happy to hear that our representative provided you with efficient, helpful, and professional service. Thank you for your positive feedback! Motorhome Protect.

Rated 5 out of 5 stars

Connor was great

Connor was great, easy to deal with and no fuss.

24 January 2026
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that your experience was easy and straightforward. Thank you for your positive feedback; we appreciate it! Motorhome Protect.

Rated 5 out of 5 stars

Fantastic price no one I contacted…

Fantastic price no one I contacted about a quote could get near it!

22 January 2026
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Reply from Motorhome Protect

We're happy to hear that you found our pricing to be fantastic and better than other quotes you received. Thank you for your positive feedback! Motorhome Protect.

Rated 5 out of 5 stars

Mostly because even though most things…

Mostly because even though most things are mainly done electronically, i.e via a chat group or a link, you can still talk to an actual person should that be your preference

20 January 2026
Motorhome Protect logo

Reply from Motorhome Protect

We appreciate you pointing out that we offer the option to speak with someone directly, even with our electronic options. We're happy to hear that you value having that choice. Thanks for your feedback. Motorhome protect.

Rated 5 out of 5 stars

Very easy to talk to and they provided…

Very easy to talk to and they provided a cost effective way of making my premium cheaper. Pleasure renewing again

13 January 2026
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Reply from Motorhome Protect

We're happy to hear that you found it easy to talk with us and that we helped make your premium more affordable. Thank you for renewing with us! Motorhome Protect.

Rated 5 out of 5 stars

Very easy to renew

Very easy to renew. Helpful and polite

12 January 2026
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that renewing was easy, helpful, and polite for you! Thank you for your positive feedback; we appreciate it. Motorhome Protect.

Rated 5 out of 5 stars

Motorhome insurance

Two phone calls both very helpful

8 January 2026
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that our assistance was helpful during your phone calls. We appreciate your positive feedback and time. Motorhome Protect.

Rated 5 out of 5 stars

Gold star service!

Phone answered quickly. Agent understood what I wanted and responded intelligently and well. Everything I wanted was sorted. Documents arrived immediately. Gold star service!

23 December 2025
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that our agent promptly addressed your needs with expertise. We're glad everything was efficiently sorted, and the documents arrived quickly. Thank you for your positive feedback! Motorhome Protect.

Rated 5 out of 5 stars

motorhome protect were brilliant when…

motorhome protect were brilliant when arranging my campervan insurance,a lady named ellie was very patient,professional,and helpful,and the process was very easy and pain free,i would recommend motorhome protect to anyone,and 5 stars also for ellie.

17 December 2025
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that arranging your campervan insurance was a positive experience. We appreciate your kind words regarding our team's patience, professionalism, and helpfulness. Thank you for recommending our services! Motorhome Protect.

Rated 5 out of 5 stars

Execellent price.

The price I paid was excellent when compared to other quotes i had. Everthing seems good. At the moment I have no complaints what so ever.

10 December 2025
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that you found our pricing excellent and that everything meets your expectations. We appreciate your positive feedback and are glad you're satisfied! Motorhome Protect.

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