Motorhome Protect Reviews 2,944

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being excellent, patient, and thorough, providing clear explanations and helpful assistance. Many people highlight the exceptional customer service, noting the ease of contact and the professional, friendly approach of agents who make them feel understood and cared for. The service is often described as efficient and smooth, with competitive pricing that frequently beats other quotes. However, some customers also noted issues with long wait times to speak with an agent due to high call volumes, and a few experienced difficulties with the online system or receiving timely confirmations. There were also isolated instances where customers reported problems with administrative fees or a lack of follow-up on call-back requests.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, politeness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for being helpful, polite, and... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be competitive,... See more

Service

Consumers find service to be positive. Many reviewers describe the service as easy, quick, and efficient,... See more

Customer communications

Clients share positive opinions on contact, particularly appreciating the ability to speak with a real... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more

Company replied

Rated 5 out of 5 stars

could not pay online this morning which was frustration having to listen to a robot before being put through to a human who was very good all renewed so alls well that ends well your hold music ne... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to speek to a clear english speeking person. The gentleman was very helpfull and polite. A refreshing change .as i often have calls where its hard to understand broken english as s... See more

Company replied

Rated 5 out of 5 stars

Any contacts I have had with Motorhome Protect have been pleasant, patient, friendly yet professional. While I hate spending money I always come away happy as I feel I was understood and cared for.... See more

Company replied


Company details

  1. Insurance Company

About Motorhome Protect

Information provided by various external sources

With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.

We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.

Motorhome Protect


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

So helpful from beginning to the end…

So helpful from beginning to the end with such simplicity no hard sale help and support amazing

20 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words! We're thrilled to hear that you found the process simple and that our team was able to provide the support you needed without any pressure. It means a lot to us to know we made things easier for you.

If you ever need any further assistance policy or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind feedback! We're delighted to hear that you found the renewal process very easy.

If you need any further assistance or have any questions, please don’t hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 4 out of 5 stars

HELPFUL SERVICE

19 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind words and for taking the time to share your positive experience. We are delighted to hear that you found our service helpful.

If you have any further questions or need assistance in the future, please do not hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 4 out of 5 stars

Ease of experience making personal…

Ease of experience making personal contact over the phone

11 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for sharing your feedback about your recent experience making personal contact with us over the phone. We are delighted to hear that you found the process easy and straightforward.

If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Friendly

Friendly, helpful and knowledgeable contact.

18 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind feedback. We're pleased to hear that you found our team friendly, helpful, and knowledgeable.

If you have any questions or queries regarding your policy, please feel free to contact us.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Good experience lots off help Good…

Good experience lots off help Good communication

11 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind feedback! We're delighted to hear you had a good experience and appreciated the help and communication. If you have any further questions or need assistance with your policy, please don't hesitate to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Motorhome

Staff so nice. Very good price. Overall service great. I wish more insurance company's where like this

8 May 2026
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Reply from Motorhome Protect

Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our staff helpful and that you’re pleased with the price and overall service. We strive to provide the best possible experience for our customers, and it’s wonderful to know that Motorhome Protect has met your expectations.

If you need any further assistance or have any questions, please don’t hesitate to get in touch.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Understanding what the person talking to me. Very clear information, and being clear english language. Very helpfull

It was a pleasure to speek to a clear english speeking person. The gentleman was very helpfull and polite. A refreshing change .as i often have calls where its hard to understand broken english as so many companies employ

15 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind words and positive feedback. We are delighted to hear that you had a pleasant experience speaking with our team and that our representative was helpful and polite. We strive to provide clear and supportive customer service, and it's rewarding to know this made a difference for you.

If you have any further questions or need assistance with your policy, please don't hesitate to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

The staff are very helpful

The staff are very helpful, and everything on the policy is explained to you.

6 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind words. We're delighted to hear that you found our staff helpful and that your policy was clearly explained.

If you have any further questions or need any assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

The telephone call with the agent was…

The telephone call with the agent was very helpful and sorted everything out for me many thanks

14 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind feedback. I’m glad to hear that the telephone call was helpful and that everything has been sorted out to your satisfaction.

If you need any further assistance with your policy or have any other questions, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Very helpful

Very helpful. A competitive price

6 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and the price competitive.

If you have any questions regarding your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Always happy with the customer service…

Always happy with the customer service I receive

13 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you are always happy with the customer service you receive from us.

If there is ever anything else we can assist you with, please don't hesitate to reach out.

Kind regard,

Darren @ Motorhome Protect

Rated 4 out of 5 stars

Great communication letting me know all…

Great communication letting me know all up front costs.
Straight forward payment process.will be back again next year

5 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind words and positive feedback! We're delighted to hear that you found our communication clear and the payment process straightforward. We look forward to assisting you again next year with your insurance needs.

If you have any questions in the meantime, please don't hesitate to reach out.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Using your service is very easy

Using your service is very easy I prefer to speak to a person not a computer and not having to wait . So I get your email reminder to let me know that my insurance is due it gives me time to compare your quote and then when I phone your sales team answer the phone quickly. So all very easy

1 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for sharing your experience with us. We're pleased to hear that our email reminders and quick access to our sales team have made managing your policy straightforward and convenient.

If you have any question or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Excellent service and help after we…

Excellent service and help after we messed the policy dates up

1 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind words and positive feedback. We're delighted to hear that our team could assist you effectively with your policy dates. Providing excellent service is our priority, and we're pleased we could help you through the process.

If you have any questions regarding your policy, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Easy quick and efficient service

Easy quick and efficient service, makes the whole process simple

8 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you found our service easy, quick, and efficient. Making the process simple for you is always our goal.

If you have any questions regarding your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 4 out of 5 stars

Good engagement and friendly.

Good engagement and friendly.
Need to consider breaking up Business use and personal pleasure. I need business use to go short distance for work, but no way to split.

20 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for sharing your feedback and for your kind words about our engagement.

I understand your need to differentiate between business use and personal pleasure for your Motorhome Protect policy. Currently, our policies do not allow for splitting usage between business and personal mileage separately. However, we appreciate your suggestion, and I'll make sure to pass this on to our team for consideration in future updates.

If you have any further questions or if there’s anything else I can assist you with, please don’t hesitate to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Prompt response

Prompt response
Price of camper insurance reasonable

30 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your prompt feedback. We're delighted to hear that you found the price of your camper insurance reasonable. We strive to provide excellent service and value for our customers.

If you have any further questions or need assistance with your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Very helpful and knowledgeable thanks…

Very helpful and knowledgeable thanks Mario

29 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your review! We're delighted to hear that you found our service helpful and knowledgeable.

If you have any questions or need assistance with your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Everything was explained completely and…

Everything was explained completely and the change over from my old motorhome to the new vehicle went smoothly...The price was competitive so was happy to remain with Motorhome Protect..

29 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to share your experience. We're pleased to hear that the transition to your new motorhome was seamless and that our pricing met your expectations. It's always our goal to provide clear information and excellent service, so your positive feedback means a lot to us.

If you have questions regarding your policy, please feel free to reach out.

Kind regards,

Darren @ Motorhome Protect

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