I bought several items from the moomin store and they’re all amazing!! They arrived super quick and were packaged really securely in a beautiful moomin box! The glass mug I bought actually arrived wit... See more
Company replied
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See what reviewers are saying
First of all - great range of products, good prices, website is comprehensive (except when someone like me uses it 🙄), great delivery prices and times, amazing packaging (my 28 yr old daughter was... See more
I ordered two items, a wallet and a mug. The wallet is perfect. No interior photos on the website so I took a chance anyway. Quality seems good. Print is bold and looks cool. The mug is exce... See more
So pleased, bought myself some birthday treats. Cute packaging, prompt delivery and I LOVE the saucepan so much! Definitely planning to return to the Moomin shop for more gifts, possibly even for othe... See more
Company details
Written by the company
The official Moomin UK Online Shop. Make your life more Moominous with our huge selection of official Moomin products, shipped directly from our UK warehouse.
Contact info
United Kingdom
- moomin.co.uk
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I live in the US and I needed a gift…
I live in the US and I needed a gift for family in the UK. It was easy to order and the gift arrived in just a few days after ordering.
11 April 2024
Reply from Moomin
Thank you so much Lewis! Glad it all went smoothly 💙
Super quick delivery
Super quick delivery and beautiful packaging. The keyring is lovely quality and just what I was looking for.
13 April 2024
Reply from Moomin
Thank you Liz! 💙
Excellent service and product
Fast despatch, quality Moomin Arabia plate, well packaged. Very pleased with my musk rat plate
10 April 2024
Reply from Moomin
Thank you so much Seagull! Glad you are enjoying your new plate 💙
Reply from Moomin
Thank you Sally! 💙
Went looking for a Moomin coaster…
Went looking for a Moomin coaster for my partners new working from home office... and stumbled across the moomin.co.uk store.
Found a design which I thought she would love and bought straight away. It arrived very promptly - and the quality of the coaster is absolutely beautiful. Very happy.
Great product. Great service!
8 April 2024
Reply from Moomin
Thank you so much Russell! We hope your partner was as happy with the gift as you were with the experience! 💙
Beautiful quality
Beautiful quality, great value and super fast delivery. The choice of merchandise is second to non. I highly recommend these lovely people
8 April 2024
Reply from Moomin
Thank you so much Debbie! 💙
Reply from Moomin
Thank you Robin! 💙
Reply from Moomin
Thank you Yvette! 💙
Support Lacking: Quality Issues in UK-EU Order
I have left a low rating due to miscommunication initially, however the Moomin Team has reached out to me to clarify misunderstanding afterwards.
26 March 2024
Reply from Moomin
Dear Vladisdlav,
We just saw your 1* review. You wrote "I would appreciate it if you could outline the refund procedure." and then didn't let use do this, which is most disappointing. We have not suggested that you returned the bag for a refund, we never mentioned returning it, we are quite happy to refund both the bag and the postage, and let you keep (or throw away) the bag. We have also reached out to the manufacturer, who are investigating as even their general manager was unaware of the change to the design, and we are still waiting for them to come back to us, maybe they can replace the bag with the correct version, we don't know that yet.
Kind regards
Magnus
Reply from Moomin
Cheers Graham! 💙
Excellent
Fabulous website with lots of wonderful things to buy and easy to use. Items well packed and delivered promptly. Thank you moomin.co.uk
1 April 2024
Reply from Moomin
Thank you so much Jill! 💙
The fridge magnet arrived on time
The fridge magnet arrived on time. The product looked like it did on the web site my granddaughter will love it.
1 April 2024
Reply from Moomin
Thank you so much Susan! 💙
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