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Rated 5 out of 5 stars

I bought several items from the moomin store and they’re all amazing!! They arrived super quick and were packaged really securely in a beautiful moomin box! The glass mug I bought actually arrived wit... See more

Company replied

Rated 5 out of 5 stars

First of all - great range of products, good prices, website is comprehensive (except when someone like me uses it 🙄), great delivery prices and times, amazing packaging (my 28 yr old daughter was... See more

Rated 5 out of 5 stars

I ordered two items, a wallet and a mug. The wallet is perfect. No interior photos on the website so I took a chance anyway. Quality seems good. Print is bold and looks cool. The mug is exce... See more

Rated 5 out of 5 stars

So pleased, bought myself some birthday treats. Cute packaging, prompt delivery and I LOVE the saucepan so much! Definitely planning to return to the Moomin shop for more gifts, possibly even for othe... See more

Company details

  1. Souvenir Store

Written by the company

The official Moomin UK Online Shop. Make your life more Moominous with our huge selection of official Moomin products, shipped directly from our UK warehouse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I live in the US and I needed a gift…

I live in the US and I needed a gift for family in the UK. It was easy to order and the gift arrived in just a few days after ordering.

11 April 2024
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Reply from Moomin

Thank you so much Lewis! Glad it all went smoothly 💙

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery and beautiful packaging. The keyring is lovely quality and just what I was looking for.

13 April 2024
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Reply from Moomin

Thank you Liz! 💙

Rated 5 out of 5 stars

Excellent service and product

Fast despatch, quality Moomin Arabia plate, well packaged. Very pleased with my musk rat plate

10 April 2024
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Reply from Moomin

Thank you so much Seagull! Glad you are enjoying your new plate 💙

Rated 5 out of 5 stars

Went looking for a Moomin coaster…

Went looking for a Moomin coaster for my partners new working from home office... and stumbled across the moomin.co.uk store.

Found a design which I thought she would love and bought straight away. It arrived very promptly - and the quality of the coaster is absolutely beautiful. Very happy.

Great product. Great service!

8 April 2024
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Reply from Moomin

Thank you so much Russell! We hope your partner was as happy with the gift as you were with the experience! 💙

Rated 5 out of 5 stars

Beautiful quality

Beautiful quality, great value and super fast delivery. The choice of merchandise is second to non. I highly recommend these lovely people

8 April 2024
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Reply from Moomin

Thank you so much Debbie! 💙

Rated 5 out of 5 stars

Support Lacking: Quality Issues in UK-EU Order

I have left a low rating due to miscommunication initially, however the Moomin Team has reached out to me to clarify misunderstanding afterwards.

26 March 2024
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Reply from Moomin

Dear Vladisdlav,

We just saw your 1* review. You wrote "I would appreciate it if you could outline the refund procedure." and then didn't let use do this, which is most disappointing. We have not suggested that you returned the bag for a refund, we never mentioned returning it, we are quite happy to refund both the bag and the postage, and let you keep (or throw away) the bag. We have also reached out to the manufacturer, who are investigating as even their general manager was unaware of the change to the design, and we are still waiting for them to come back to us, maybe they can replace the bag with the correct version, we don't know that yet.

Kind regards

Magnus

Rated 5 out of 5 stars

Beautiful gifts

Beautiful gifts
Expertly packaged
Arrived very quickly
Thanks 😊

4 April 2024
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Reply from Moomin

Cheers Graham! 💙

Rated 5 out of 5 stars

Excellent

Fabulous website with lots of wonderful things to buy and easy to use. Items well packed and delivered promptly. Thank you moomin.co.uk

1 April 2024
Moomin logo

Reply from Moomin

Thank you so much Jill! 💙

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