Mister-Auto Reviews 

18,429
•
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I made an order, didn't choose "fast shipping"(!), and after a long time I got information that this artikel is "not available" so I choose another similar available at the site by the time of orderin... See more

Company replied

Rated 2 out of 5 stars

Ive selected this shop due to delivery time. I selected all parts that are avaliable on stock, paid extra fees for fast preparation and express shipment. Expected delivery date 28th of May (while sta... See more

Company replied

Rated 4 out of 5 stars

Two weeks were waiting time. Zero customer service, and not possible to use your warranty or return a product. Don't lose your time. Edit. They contacted me, and we fixed the issue.

Company replied

Rated 1 out of 5 stars

I placed an order for Brake Master cylinder on 05/05/26, on the 12/05/26, I got a mail stating that the parts were no longer available and they would refund me €143.70, I have not received any refu... See more

Company replied

Company details

  1. Auto Parts Store
  2. also in
  3. Car Accessories Store

Written by the company

Mister Auto is HET Europese platform bij uitstek voor auto-onderdelen en -accessoires voor particulieren. We zijn aanwezig in België, Nederland, Frankrijk, Luxemburg, Duitsland, Oostenrijk, Italië, Spanje en Polen. Sinds 2007 is het ons streven aan elke automobilist een uitgebreide keuze aan te bieden uit meer dan 100 merken en 300 000 referenties, en dit zonder tussenpersoon, rechtstreeks via het internet, en tegen zeer voordelige prijzen. We werken samen met de grootste distributeurs en leveranciers van auto-onderdelen van de eerste en tweede lijn. Alle onderdelen die verkocht worden op MISTER-AUTO.NL zijn gehomologeerd en beantwoorden aan de kwaliteits- en veiligheidsnormen van de Europese Gemeenschap. Meer dan honderd medewerkers die ervaring hebben binnen de sector van de auto-onderdelen, beheren op geïntegreerde wijze alle diensten die verbonden zijn aan onze activiteiten (aankopen, supply-chain, financiën, marketing, ontwikkeling, informatica, hotline, …).


Contact info

1.8

Poor

TrustScore 2 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(18,429)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

wrong parts

if I order braking pads 15mm i need braking pads 15 not 19!!
How you expect me to mount it with a braking disc of 20mm!! if your people had some experience they should know that braking clam has a 50mm!
20+19+19 = 58 ! that will not work!

19 July 2017
Unprompted review
Mister-Auto logo

Reply from Mister-Auto

Dear Mr. Adam,

Thank you for your e-mail and your order by us, Mister-Auto.

Also for your feedback.

We advise you to check your Mister-Auto account where you will find our e-mail with the solution.

Kind Regards,
Your Mister-Auto Team

Rated 3 out of 5 stars

Lange levering

5 June 2017
Unprompted review
Mister-Auto logo

Reply from Mister-Auto

Beste heer Kuijer,

Dank u voor uw bericht en de bestelling bij MIster-Auto.

Wij houden rekening met uw feedback.

Wij verzoeken u uw Mister-Auto account te controleren waar wij u een e-mail met onze aanbieding hebben verstuurd.

Met vriendelijke groet,
Maria Reine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look