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Winparts.nl Reviews
9,066 • Excellent
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Everything perfect
Everything perfect, time of delivery, product- as i wish ;) better than AutoDoc for 100%!
Sketchy company
In my package they gave me brake pads instead lambda sond and
used motor mount . Extra in my package was someone else order +his invoice . Client suport responds after 24H+. You can reduce this time to 1h with negative post on their social media . In my case they offered me to keep "extra parts" for free and they are sending lambda sonde and new motor mount . Sure again they gave me wrong motor mount (they were informed about it befor package was sent to me ) . They ignors clients and RODO .
Reply from Winparts.nl
Hi Patrycja,
We have already had contact with each other and we will solve the problem for you.
Kind regards,
Sandra
We have already had contact with each other and we will solve the problem for you.
Kind regards,
Sandra
very good
very good, fast and cheep
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Very easy to follow the directions
Very easy to follow the directions. All parts were in the kit. Worked great!
Excellent service and delivered v.fast…
Excellent service and delivered v.fast :)
Great service
Great service, very happy with the service and deliver sure will use again
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Great Experience
easy to find parts, easy to deal with customer service. Instantly found a problem with a part that I ordered and when i called it was corrected instantly.
Fast service product as described
Fast service product as described. Much quicker than autodoc for same item. 24 hrs delivered from ordering.
Needed a car cover for long time…
Needed a car cover for long time parking. Bought one here and when I received it there was a a warning on the box that I should not put the cover on the car for longer then 4 days. Never read it on the website because when they had mentioned it I had ordered a different one. Contacted customer service for the return process and asked for a compensation for the shipping costs since they did not put that (very) important information in the description of the product on their website. I also mentioned that I will buy the much more expensive car cover which was more suitable for the use I was looking for. Even they admit that the description was not clear I was contacted twice by customer care that they would not compensate the return costs. So, off course I am going to buy the car cover somewhere else and will not be buying at winparts.nl anymore. Thanks for all the hassle.
Reply from Winparts.nl
Hi Peter,
Thank you for your review. We are sorry to hear that you are not satisfied with the way things are going. However, based on your data, I can not find your order in our system. Could you please e-mail your order-number to: support@winparts.co.uk?
After receiving your order number, I can check which product is involved and possibly adjust this on our website.
Thank you in advanced.
Kind regards,
Sandra
Thank you for your review. We are sorry to hear that you are not satisfied with the way things are going. However, based on your data, I can not find your order in our system. Could you please e-mail your order-number to: support@winparts.co.uk?
After receiving your order number, I can check which product is involved and possibly adjust this on our website.
Thank you in advanced.
Kind regards,
Sandra
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Super !
Super ! Super !
DEFECTIVE ITEM
I bought them a start engine for my car which cost me 108 euros including 20 euros shipping expenses..
After replacing this for the old one at the garage it didn´t work.
Claimed for the refund and at first they didn´t want to refund. Later they only offered me 75 euros and I would have to pay the return expenses also which were 20 euros. They don´t want to pay the garage expenses and now I will have to pay the garage expenses again to put a new one that works.
I buy an item that doesn´t work and they don´t want to assume responsability. It was an original piece by Valeo. I´m still trying to solve this case and it has to be judicially solved.
Reply from Winparts.nl
Good afternoon,
Thank you for your review. If a product does not work properly, the product can be exchanged under warranty.
I see that we have also offered this to you, but that you also want to receive the costs for the garage back. Unfortunately we cannot reimburse these costs.
If you have any questions / comments, I ask you to contact me.
You can reach me via support@winparts.nl
Sorry for the inconvenience.
Sincerely,
Sandra
Thank you for your review. If a product does not work properly, the product can be exchanged under warranty.
I see that we have also offered this to you, but that you also want to receive the costs for the garage back. Unfortunately we cannot reimburse these costs.
If you have any questions / comments, I ask you to contact me.
You can reach me via support@winparts.nl
Sorry for the inconvenience.
Sincerely,
Sandra
Always happy to use winparts.
Always happy to use winparts.
Items are always accurate and prices are very good.
Delivery is also on time.
Many thanks 🙏
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levering en product conform de…
levering en product conform de verwachtingen.
Recently bought a set of velours car…
Recently bought a set of velours car floor mats and two different brands of windshield wipers at Winparts.nl
Swift delivery and all products as I ordered them for my specific type of car (easy to search their site after entering my Dutch car license plate number)
Would I buy from them again? Yes
Good experience? Yes
Recommend Winparts: yes
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