Mimotek.co.uk 

DO NOT USE THIS COMPANY! you have been warned.
This company is cr*p. I ordered a watch 2 months ago, they promised a guaranteed delivery date of 19th December and still nothing well into January. They do not reply to e mails. I have raised a dispute with by credit card holder who are looking into it.
Totally destroyed my daughters Christmas, she so wanted this watch and we saved up for ages to be able to afford it.

Do not buy from this company, I ordered a tablet which after two wks of emails they say because of covid, and I can have a refund, had the emails like others 7/14 days process if not refunded contact your bank it’s been 6 wks no response/ refund won’t answer phone

If I could give Zero Stars I would..

Ordered a smartwatch on 23rd Dec, arrived nearly two weeks later. The box it arrived in was clearly in a very 'used' state with all the seals broken and a big 'graded' sticker on it. Opened the box to find a smartwatch with the sensor cracked, and a watch that is unable to be charged. A completely defunct product. Have heard nothing in response to my message to Mimotek.

AVOID THIS SELLER AT ALL COSTS.

Am now in the process of lodging a complaint with the Advertising Standards Authority (ASA) to ensure others aren't caught out by this company.

I ordered a phone on 10th December 2020 and it arrived on 18th December. I opened the package to find the warranty seal broken and the wrong phone inside. I have tried emails and phoning every day, leaving messages but absolutely no response. I will continue to try for one more week and then contact my credit card company to seek a refund.

I think this company is insolvent.

I made a purchase on the 7th December.

#21963

The original email and sms stated the product would be delivered within 7 days.

It wasnt delivered and I received no update until the 19th December where I was informed that a refund would be forth coming within 14 days.

I emailed the company on the 1st, 2nd and 4th of January and I havent received a response.

Im not sure how to describe this. Theft? Scam? Stealing?

Do not buy from this company. They are not trustworthy. Purchased a watch from them. When received found it was scratched. Matt Luke Colombo refused to refund, quoting the t's and c's. They sell goods that are 'graded' so some items may be unused / new in opened boxing : the bulk of items received by customers (read other reviews) appear to be used / damaged. And you are then referred by Mr Colombo to the t's and c's which state you only get a refund if you cancel 14 days after purchase. But the company takes so long to the item the 14 day period lapses so - technically- the company covers itself. And a credit card dispute will no doubt be inconclusive with Mimotek referring to the t's and c's.

Scammers ...... DO NOT BUY FROM MR COLOMBO / MIMOTEK. NOT TRUSTWORTHY.

Have reported the company to Trading Standards.

TO ADD - have just read the response from Mimotek to my review as above. To say that a series of scratches on the back of the watch is a security process (by Samsung) is shameful .... I will report this to Samsung UK.

I'm still awaiting a refund of nearly £700, a full month after i returned an item sent to me incorrectly. All they say is " Your refund has been approved and being processed by accounts", but still no refund. Beware

Ordered a PS4 pro for my son's Christmas present. Mimotek confirmed it would be dispatched by 19th December and guaranteeing delivery for Xmas. I have received nothing! They are not picking up phones. Very anxious and concerned that this is not legit. I have one very disappointed and upset child!

I ordered a BRAND NEW and UNOPENED Samsung tablet, I received a used and damaged one! However it was a slightly newer model than had been sent so I agreed to keep the tablet despite the damage thinking I could buy a case for it anyway. Wrapped it up as a Christmas present for my son, only to discover that is doesn’t even work!! Phones are off the hook and no response to emails. I’m now out of pocket and my son doesn’t have his main Christmas present!!!! Avoid at all costs and order from a more reputable company.

Order for tablet was placed & payment taken 27.11.20, was advised that delivery was delayed but was guaranteed by 17.12.20. Received email on 17.12.20 to tell me Mimotek have cancelled my order!! Thanks very much. How am I supposed to replace that Christmas present on the Saturday before Christmas during lockdown? Disgusting non existent service.

purchased and paid for a google phone on 20th November. Arrived much later than stated. It was a black Friday deal but my understanding was that it was new. It arrived with no box! Microphone would only work with ear phones in! I returned the phone still no refund! Have tried phoning sent emails no response. Would not use this company again. Covid is no excuse for poor communication.

Postage was much slower than quoted - mainly due to delays by Royal Mail - but it would help not to have overly-optimistic delivery estimates. It was impossible to speak to anyone over the phone but I did get a response to my email. The phone was in very good condition.

I ordered a Samsung tablet that was advertised as black, when it arrived, it was white 😅 it isn't really an issue,as I have it in a case.
I saw a few bad reviews for this site, you just can't please some people,and some are so impatient, they want everything yesterday.
I am happy with my product ☺️

Took a little while to arrive, good communication, very helpful.

Very good buy. Excellent transaction. Thank you.

First the good. Samsung S20 did arrive and was as described.
Bad news. Zero communication. Ages for delivery.
Ugly. The price suggested this wasn't just a bargain new product but this "opened box" product and the ambiguity of what that means was really uncomfortable.
Yes order from them but use a credit card and give yourself maximum protection.

Avoid at all cost!!! Brought a phone for £700 over 4 weeks ago and received an email and text guaranteeing delivery by Christmas and then on the 21st of December got an email saying the item is now going to be refunded! When I go back onto the website the item I originally purchase is classed as in stock and is now even more then I purchased it for! Still awaiting refund! This company shouldn’t even be running! Absolute disaster of a company!

Dec.2020.
I bought a samsung galaxy watch 3 from Mimotek on black friday. Then when I urged them to deliver the parcel as 3 weeks have already passed since I had ordered it, they canceled unilaterally the purchase without notice.
More than 1 month later, I have not received the refund yet.
This is the worst experience I have ever had with an online seller. I would not recommend it, it is not worth paying a bit less to get such a poor service.
-----UPDATED
March 2021
I am publishing an update in the review I wrote almost 3 months ago.
We are in March, and I have not received the money yet. They told me in January that they have already refund it but my bank account has not received yet.

I am going to try to describe this politely, but basically it is a shame how this business use your money to finance itself. 3 months already to refund £300. No words, well one, shame.