First the good. Samsung S20 did arrive and was as described. Bad news. Zero communication. Ages for delivery. Ugly. The price suggested this wasn't just a bargain new product but this "opened box"... See more
Mimotek.co.uk
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a tablet 6 months ago. Finally arrived after about 6 weeks wait. Its now stopped working. Mimotek say only 3 months warranty on refurbished goods. Refurbished was never mentioned. I purc... See more
not used mimotek before accidently dropped onto their web site they had what i wanted at the right price much cheaper than anyone else ordered the phone was very happy with it the service was excelle... See more
I have actually been robbed! I have sent back a faulty tablet that was bought in November and has never worked. I finally got back in touch with them told to send it back. Now no contact and the phon... See more
Company details
Written by the company
CORONAVIRUS (COVID-19) INFORMATION FOR OUR CUSTOMERS Considering the new national lockdown restrictions, we have made the difficult decision to close our operations temporarily, and we will not be taking any new orders. We pride ourselves in offering an efficient and reliable delivery service and with the current restrictions we are unable to do so with our reduced staff. If you have an order / return / refund outstanding, you should have already received an email explaining this situation. Our support team will still be working to answer any of your queries for the time being, however, phone lines are currently closed due to support staff having to work from home, so calls will not be answered and correspondence will purely be E-MAIL only. We apologise for any inconvenience this may cause, and appreciate your patience during this difficult time for all! Stay Safe!
Contact info
United Kingdom
- mimotek.co.uk
I have actually been robbed
I have actually been robbed! I have sent back a faulty tablet that was bought in November and has never worked. I finally got back in touch with them told to send it back. Now no contact and the phone lines like always are shut! So they have literally taken my
Money for nothing! This company has to be stopped! I have contacted trading standards twice about them! Please please please do not buy! I was also told the item was new but it was refurbed! Please don’t even take a chance with these scammers!!!!!!
Unhappy
Purchased a tablet 6 months ago. Finally arrived after about 6 weeks wait. Its now stopped working. Mimotek say only 3 months warranty on refurbished goods. Refurbished was never mentioned. I purchased as new....I thought. Samsung say should have been returned to them as part of a batch and not sold. Looks like I'll have to claim through my bank. Hassle and no tablet
I pay for Samsung 849.99!!!!!
I pay for Samsung 849.99
for 512GB. brand new sealed this what its said on website ok I get delivered Larter on and phone and box was used not brand new all box open and everything then ok I contact them too many time I even Get email they received email but I never get answer!!!
and other think they send me 256GB memory !!!!
what I was paying for ???? just don't buy anything of them I will go to see solicitor and do something and no I am not going to leave like this stealing money for wrong cheater items not happy never again as I have all proof of pic I buy and email
Do not purchase from this site
Do not purchase from this site, they will not refund a returned item, My bank is still chasing the funds
Prison is calling!
Unfortunately I am like everyone else who has been taken for a ride with these.. Bought a Samsung A41 last year December 2020, advertised as new. Had the phone for a couple of months which worked fine until it didn't turn on anymore. After trying to get in contact with Mimotek I realised I had been bent over. You can't call, only email, which I had emailed and had a response 5 days later saying to send the phone back to them and they will fix it.
Looked at the reviews and refused to send the phone back, got in contact with Samsung repair who came to the house and said they couldn't fix it due to the main board not working which you can only get fixed on warranty. They advised to speak with Samsung to see if it is under warranty as its under a year old.
Big surprise, it wasn't covered due to the device being classed as defected, which was from a previous owner.
Absolutely raging. Usually I look at reviews of online company's who I'm buying from, kicking myself for being so dumb.
Do yourself a solid and AVOID!!!!!!!!!!!!!
Hopefully whoever started this up gets there comeuppance soon.
Scam
Placed an order for a phone on the 30 Nov 2020, order got delayed twice, finally cancelled in December. 3rd Jan 2021 they send a refund screenshot after asking for the money. As of today (28th Feb 2021) haven't got the money back. Still they are saying that their system shows it is refunded.
Scammed like everyone else.. Eventually
Bought a Galaxy S20 in August 2020 and had no real problems until January this year when the phone wouldn't recognise a SIM. Sent it to Samsung for repair under warranty, who informed me that it was a "cut and shut"of two different colours of phone, and would have charged me £500 for repair. I therefore had it returned and got in touch with Mimotek, who promptly responded and asked me to send it back to them for repair or replacement.. What a mistake!
As like everyone else, I'm now getting the rude or silent treatment; I suspect the phone has just gone back into circulation and will be sold to someone else. THIS COMPANY IS COMPLETELY BENT, AVOID LIKE THE PLAGUE!
Ordered a Samsung tablet s5
Ordered a Samsung tablet s5 spent £280 in December, received an email 2 days later saying they have cancelled and I am still awaiting a refund. After emails going back and forth with this company even got the bank involved they kept saying request a chargeback..stay away from this company. 3months on and still waiting for a refund, bank is disputing this.
SCAM!
I have made my order about 3 months ago, no product or refund still.
Will be making a court claim and see what happens.
AVOID! AVOID! AVOID!
XBox Series X Scam
I ordered XBox Series X from Mimotek. Next day got info, my transaction was cancelled and refunded. Waited two weeks for a refund, didn't get it. I had to call the bank and get chargeback from the credit card company. Total waste of time. I just managed to freeze £600 for almost a month. This website is a scam.
Do not touch
Do not touch, bought a Samsung a41phone, which was advertised as new, not new and had cracked screen. Returned but no money refund as they claimed. Now having to claim money from credit card
Item sold as new but used
Item sold as new but used. Sent item back and still waiting on refund 5 weeks later. Cannot provide evidence of refund so looks like i am going to loose my money.
DO NOT BUY FROM HERE!
Bought a mobile phone from them and it…
Bought a mobile phone from them and it took ages to arrive and then was faulty. Repeated emails and phone calls but not one reply, seem to be using Covid as an excuse to not follow up complaints.
I been ripped off
I am still trying to get in touch with Mikotek after buying a faulty watch from them!
When I ring the company nobody answers, when I email them nobody gets in touch with me regarding a refund.
I just been robbed like 90 percent of people on here!!
Its awful to be in this situation, please read these reviews and take them seriously.
Mimotek are just a really bad company with no respect for ripping people off!!
Do not buy from this so called company, you will regret it!!
Avoid this company like the plague
I should have read the reviews before buying from this cowboy company, sent an email to customer support bern waiting for an refund for well over a month, called the "sales" line very unhelpful and rude by trying to get me off the phone, dont buy from these cowboys it may be slightly cheaper than the market bit i know why, avoid like the Plague, £314 later
Terrible service
Terrible service! I understand I had to wait a long time due to covid restrictions but to wait that long and then recieve a damaged and broken Gaming PC. It is disgusting that you would send something so useless to me. I ordered a PC so I could do school work and gaming. You have ruined my grades!! I would like a refund of my £600 or a new PC asap!
I recently ordered a phone from your…
I recently ordered a phone from your company, at a cost of £130 but due to the global lock down it was meant to be refunded to me because the phone never came and yall claimed to be out of service, it's almost been a month it still hasn't been refunded
unacceptable customer service
covid 19 is not an excuse for not communication.
unacceptable and very disappointed!!
Communication good
Communication good. Despatched item promptly once store reopened after Christmas.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








