Mimotek.co.uk 

Ordered a phone costing £499.99 on 7th Jan. Got a text a couple of days later saying it would be sent on 15th Jan. Then on 11th Jan a text saying the order would be refunded as the company had suspended trading due to Covid. 4 weeks later and no refund received in my account. The seller sent screenshots purportedly showing a refund on 12th Jan but - funnily enough - like dozens of other reviewers on here, the money never turned up. Had to raise a dispute with my card company and if I get it back it will probably be another month without my £500. Also meant I missed an opportunity to buy the same phone elsewhere for a reasonable price in the meantime. Frustrating and disappointing experience - I would give them a wide berth if I were anyone else considering a purchase in the future.

Great service but phone was missing sim tray. Was easier to order online than contact them

Returned phone late December, received by mimotek on 4th January, they acknowledged the return of the item, and 'issued' a refund. A month later still no refund.

Zero non automated communication from seller. Covid-19 is NOT an excuse for no communication, as stated in your other review responses, staff are working from home apparently, other companies manage this so why can't you?

Still £599 plus the cost of return postage out of pocket.

Reason for return was the mimotek sent out the wrong model phone. Shambolic company. Should also add that it took mimotek nearly a month to dispatch the phone to me. Wish I never purchased anything from mimotek.

Also the name on the please review us on trustpilot email was incorrect. so wouldn't trust them to manage your data in accordance to GDPR.

I have sent my daughter’s Samsung Galaxy Tab A in to either get fixed or replaced as it just died on her after barely 6 months of having it and I’ve not heard from these scam artists since, I’ve emailed them only to get an automated email back, they are taking peoples money and not getting back to them, total scam artists. AVOID AVOID AVOID

Never received the itemz never received a refund and ignored by both email and phone in regards to this case

Where do I even begin. I have so much to say so il keep it brief.

Bought a phone from miMotek. The phone was the wrong colour, didn't match the imei number on the box and came locked with another person's Google account on it. Red flags here about stolen phones, eh?

Tried calling them every single day for about a week after I got the phone. Nothing.

Tried leaving them multiple messages. Nothing

So the phone is now just a useless paper weight. Luckily I sorted it with a much better a legitimate phone company.

If your thinking about buying from these incompetent scam artists. Save your money.

I've read reviews and I seem to be a lucky one apparently. Some reviews of people not getting phones or sending them back for repair never to heard from mimo again

Avoid avoid and avoid

Gr8 service super quick delivery phone is spot on I would highly recommend 👌

Samsung A21s. Not brand new by the state of the packaging which was not Samsung packaging.

An amazing find for a Samsung Galaxy Note20 Ultra. Brilliant service and informative updates and an incredible price.

I had to give one star, as you didn't allow for minus stars.
The so called company are not worth the effort to talk about.
Advice..... Shop elsewhere .

It never came and they are still trying to take monthly payments.

Bad packaging

wrong and dysfunctional battery charger

Very bad communication

Not happy with my experience

Used phone arrived in reasonable condition for the price - but the SIM tray was missing. Tried to contact them, automated message said they'd gone out of business.

Simple as that: YOU FUC*ING THIEVES, GIVE ME BACK MY HARD-EARNED £599 AS YOU PROMISED....IN OCTOBER LAST YEAR!!! DON'T THINK YOU GET AWAY WITH IT!

Zero response, like a company in recievership

The phone is not working and even though both my husband and myself have tried to contact Mimotek for a replacement, they have never come back to me or my husband.

Still waiting to hear back so I can return my item