Milly Grace Reviews 

I recently ordered 4 pairs of earrings. Some were on pre-order. I didn't realise they would all arrive with the pre-order but after requesting the available ones be sent straight away, the team dispatched them immediately and my pre-order will arrive in May. I'm really impressed with their customer service and friendly communication via email.
I gather it's a small, personal team and I love that I'm purchasing off a little UK business who are willing to quickly resolve any misunderstandings and follow up quickly with excellent customer service. Thanks for your super service.
I LOVE the earrings that have arrived and immediately put some in. A genuinely lovely touch with a free gift too (which is rare these days).

Just got my order today beautiful love love it all and thank you for my free gift kind of you guys will definitely be ordering again soon love your stuff xxxxxx

Amazing Customer service. Beautiful affordable jewellery. I have no hesitation recommending this company

i Ordered some earrings as a gift, paid extra for quick delivery. I have now just had an email after chasing them for my order to be told its out of stock and will be delivered on 21sy May !!!! They should have told me this before taking my money!!!!
Stay clear is my advice

NOT WORTH THE MONEY:
We purchased earrings from Milly Grace. Their earrings are so cheaply made. They are expensive and yet so flimsy, with clasps that bend easily and then do not close properly. They use the thinnest metal available and it might not rust or stain, but I have earrings from Claire's that were 1/4 of the price, do not stain, and look better made. One pair even is completely hollow, so water can just stay there. NOT worth it!!!

Great company.
I had a small issue with one of the earrings but after I emailed Aimee replied very quickly to say that a replacement had been sent out. All sorted and rectified in less than a week ☺️

Received my earrings a week ago just before a long weekend away. I hill walked, cycled, slept, showered all in my free hoops and they are still in my ears today. They are honestly the most comfortable earrings I have ever owned and I actually have to check sometimes that they are still in my ears. Haven’t even worn the silver hoops I purchased yet!!

I ordered a pair of Huggies and got a free pair of hoops. When the Huggies arrived one of them wouldn’t close. It looked slightly defective. I contacted customer service and they asked for a photo and then quickly sent me a brand new pair. I’m really happy with them and with how I was treated.

I never usually leave reviews but the customer service is amazing so I just had to leave one. I’ve never ordered anything from Milly Grace before so I wasn’t sure what to expect. There was unfortunately a slight delay with one of the products I ordered so I emailed customer service, who responded the same day, wow! I spoke to a lovely lady called Aimee and she dealt with the situation amazingly and communicated throughout the process to keep me updated. I’ve now received part of my order and absolutely love the jewellery! I can’t wait to receive the final item and I’ll be back to place future orders. This is what excellent customer service looks like. Please support this small business. They are amazing!

Saw an ad for Milly Grace and decided to make a first order of some necklaces and hoop earrings. There was a small issue with one of the pieces and the response from Aimee in Customer Service was incredible. I felt really valued and looked after as a first time customer and it would definitely encourage me to purchase from Milly Grace again. Thank you!

My first order from Milly Grace has just arrived, complete with a free pair of earrings. Everything appears to be well made and the huggies are very comfortable to wear. Excellent delivery time - dispatched the same day that I ordered. Looking forward to wearing them long term - I suspect this might not be my last order!!

I have purchased multiple items from Milly Grace in both gold and silver for myself and as gifts and all the items are beautiful, well made and look lovely on. I have sensitive ears and react to nickel, but haven't had any discomfort or issues with the earrings or any of the other jewellery. I recently had a small issue with one of my items, Aimee was extremely helpful and responded promptly, politely and was most helpful. I will definitely be purchasing more for myself and others.

Have received a message asking how my products were that were delivered 5 days ago, but I haven't received my goods and it's been 10 days since I placed my order.
So far, no good.

I only give 4 stars because I bought some beautiful earrings which arrived quickly and they are beautiful but unfortunately my skin reacts to them. However their customer service team (mentioning Aimee who I spoke with) responded to me within 24 hours of me contacting them to explain this. They are now sending me a necklace because of this. They have been incredibly helpful and responsive. I couldn’t fault them really. I look forward to buying more pieces in the future x

My order was shipped almost straight away and I was kept informed throughout the process. Unfortunately Royal Mail did not deliver my package but marked the package as delivered.
I contacted Milly Grace and the costumer Service was fantastic. Not only did they dispatch my order again, they also fast tracked it. The communication was prompt, Professional and empathetic. I will definitely be making more orders through out the year for up and coming birthdays and celebrations. 5*’s to Milly Grace x

I bought some small Huggy hoop earrings just before Christmas, for myself. I bought them in the hope that I could wear silver coloured earrings if they were stainless steel. I also got a free set of gold coloured hoops. They are fabulous, I can leave them in !! I’ve not taken them out since the beginning of December, when I bout them and it’s now February. They clearly stated that they were stainless steel. I see one reviewer said they didn’t know this. I am allergic to silver earrings and my ears go red, burn and itch after only a couple of hours. These earrings have exceeded my expectations. ( Bought through IG as Harley the Greyhound) Thank you Milly & Grace

Absolutely love this brand! I’ve owned several pairs of their earrings over the past few years and always have a pair in — they hold up brilliantly.

The fact that I can wear them to the gym, in the shower, and even swimming is such a game changer. As a busy mom, it’s one less thing I have to think about.

Milly Grace has my support to the end 🤍

I’m so glad I discovered this company!! Finally gold Huggies that I can sleep, gym and swim in. The jewellery is beautiful, wonderful customer service. I’ve placed 2 orders already and I’m sure there will be many more!

A really lovely small business with beautiful jewellery. Fantastic customer service in helping resolve a small issue. Will definitely recommend this brand to friends and family.

The company is brilliant the jewellery is lovely and unique, abought a necklace but the clasp was working properly so as they didn't make the one I had anymore they let me keep it and pick anything I wanted for no extra charge I will buy again they are trust worthy 👍