Milly Grace Reviews 

Quality and true to description

Milly Grace go above and beyond.
- The products are gorgeous and as advertised.
- The service is prompt and communicative, super polite and leaves you feeling personally cared for.
- The overall experience is professional yet friendly.
Can't recommend them enough.

Milly Grace jewellery is beautiful and also does exactly what it says it will do. It doesn’t tarnish or fade and is so comfortable. I have ordered three times and have more items on my wish list! Cannot recommend them enough!!

I absolutely love the gold bangle and 2 pairs of earrings I purchased. I am really pleased with the quality of the products. The jewellery looks beautiful, feels well-made, and has held up exactly as described - I haven’t taken them off since I’ve put them on!

The customer service is amazing! The team are incredibly helpful in resolving any issues and answering any queries. They responded quickly to me, communicated clearly, and were consistently polite and professional.

It’s always reassuring to know that a company stands behind its products and genuinely cares about its customers.

Such lovely products - I have bought a LOT from them now! And the customer service is brilliant too. Really helpful and friendly . Can’t fault them. They are becoming my firm go to.

they are such cute earrings but not only that, they broke because i wore them for ages and then i sent them an email about it and they are replacing it for me!! great customer service.

Wonderful quality jewellery with fast tracked shipping. When I had an enquiry it was dealt with swiftly by email. I will definitely be buying more from Milly Grace in future.

Aimee has been amazing. She was able to assist with my order and was incredibly helpful she even added a gift bag. The response time was so fast, the products are lovely will definitely be ordering more! Such lovely products that make great gifts. I cant thank aimee enough.

Just fantastic service and lovely products, my daughter was thrilled with her free hoops and a small hiccup with the bracelet was rectified super quickly by Aimee in customer services. Will definitely use again and would recommend to others.

Amazing customer service! I’ve made several orders from them and love their jewellery.

Little bit of a mix up at the start after I ordered items. If you have a pre- ordered item you won’t receive anything until that is available. So you need to be aware of that. I was worried about the order ever arriving and said that on my last review.
Well Milly & Grace were right on it. Lots of correspondence, apologies and information sent to me to sort the confusion out. My items that were in stock were then delivered to me very promptly and just have to wait for the pre ordered item to come now.
The quality seems very good on what I have received and I love my items.
Nice to have a company that care about their customers. Thank you Milly & Grace.

This jewellery has fast become my every day all day choice earrings you don’t need to worry about falling out or being sore to sleep in - yes please!

Couldn’t be more helpful with every query I cannot fault their customer service.

Beautifully made and super quality

Can’t wait to order for presents so friends can share.

I don't normally leave reviews, but just wanted to say the customer service from this small brand is fantastic. I had an issue with a set of earrings. Aimee was brilliant at rectifying the problem. Good customer service is really rare these days, so thank you.

I ordered three pieces and obviously there was a discount- two pieces were really flimsy bad quality. I sent these back but there was no indication about having to pay postage return- after many weeks and emails they finally agreed they had received them even though the package arrived in a couple of days- the refund took literally sooo long to be shown on PayPal and even now it’s still not been put in my bank. Customers service is disgraceful and you have to re-email to ask questions which are not answered. The free earrings aren’t worth it to be honest. I wouldn’t buy from this company again and DO NOT be sucked in by their reviews and adverts on Facebook !

Quick and great quality

Customer service is unmatched - fast response times and products are lovely

Great customer service.
Packed really neatly and secure.
Great quality earrings. A pair of free earings added to my order.
I have sensitive ears so I am hoping these passengers test if they do i will certainly buy from this company again.
Support our British Companies they quality if the goods speaks for itself and the price was fair.

I loved my order of the Gold clasp bangle and the free earrings. I’m such a fan of the quality of the jewellery but more so the excellent customer service I experienced.
I had an issue with my order and it was resolved immediately. They really made me feel like I was listened to and delivered the best customer service I’ve seen for a long time.
Thanks so much! Will be ordering again.

Absolutely fantastic team, brilliant customer service. Top notch. Stunning jewellery.