We saw Dr Minnie Joesph with my 12 year old daughter who has been struggling for many months with her mental health. Dr Joseph was able to engage my daughter and enabled her to open up and express he... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The service we have received by Dr Parmar and his team has been exemplary. They have gone above and beyond to treat our now 3 year old daughter. The who experience has been seamless, quick and mo... See more
Company replied
I was booked in for a tongue tie release with Mr. Palmar. Me Palmar made me comfortable and explained everything really well throughout the consultation and procedure. He really took t... See more
Company replied
I have used Midland Health Clinic and specifically with Jonathan Fussey twice now and both times have received fantastic treatment. The second time in particular, I had tried to use my local GP surger... See more
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Company details
Written by the company
A Pay-As-You-Go same day Private GP service offering a range of consultations, vaccines and tests for you and your family. We are located in the heart of Edgbaston's Medical Quarter. We provide continuity of care whilst offering a holistic quality general practice fit for you and your family’s needs. Our excellent premises with on-site parking in Edgbaston will provide a relaxed, and pleasant environment for you. Our UK trained GPs are experienced, and all come with years of NHS service. Here at Midland Health we will take every attention to your health and well-being so you can live life better.
Contact info
78-79 Francis Road, B16 8SP, Birmingham, United Kingdom
- 0121 769 0999
- hello@midlandhealth.co.uk
- midlandhealth.co.uk
4.6
Excellent
422 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Dr. Amit Parmar - ENT Review
Dr. Amit Parmar is brilliant! I just recovered from an annoying head cold and went to see him for a full check of my ears and nose to give me a peace of mind, and that’s exactly what he did! He is friendly, thorough, and professional!
28 November 2024
Unprompted review
Reply from Midland Health
Thank you for your wonderful feedback!
We’re so pleased to hear about your positive experience with Dr. Amit Parmar. It’s fantastic that he was able to provide the reassurance and thorough care you needed. His friendly and professional approach is something we’re very proud of, and we’ll be sure to pass along your kind words.
Wishing you continued good health, and please don’t hesitate to reach out if we can assist you in the future!
Midland Health offers a mixed…
Midland Health offers a mixed experience. While some doctors, like Dr. Amit Parmar and Dr. Thaker, provide exceptional service and care, the overall reliability can be lacking. Booking appointments online is straightforward, and the staff is generally professional and friendly. However, communication about important test results can be significantly delayed, as seen in one case where promised results for an unwell child were not delivered on time. Service can be inconsistent, and improvements in timely communication would be beneficial.
25 October 2024
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your experience with Midland Health. We’re pleased to hear that you’ve found exceptional care with doctors like Dr Amit Parmar and Dr Thaker, as well as a smooth booking process and professional staff.
We deeply value your feedback regarding communication and reliability. We sincerely apologise for any delays in receiving important test results, especially when it comes to the care of a child. Please rest assured that we take your comments very seriously, and we are currently reviewing the points you’ve raised to ensure we can improve our processes and provide a more consistent service.
Thank you for bringing this to our attention. If there’s anything further you’d like to discuss, please don’t hesitate to contact us directly.
Great service…
Great service and was informed in great detail of my procedure and appreciate the extra time taken to deal with my case.
18 November 2024
Unprompted review
Reply from Midland Health
Thank you for your kind review. We’re delighted to hear that you had a great experience and felt well-informed about your procedure. Taking the time to provide detailed information and personalised care is something we prioritise, and it’s wonderful to know it made a difference for you.
Your feedback means a lot to us, and we’re here whenever you need us.
Health check up experience
The clinic was very clean, tidy and looked very welcoming. The staff greeted me as I walked towards reception and they were very helpful with my requests. That doctor that conducted my tests was very professional, clear and answered any questions I had. A very pleasant experience - I went in for the gold package health check up.
21 November 2024
Unprompted review
Reply from Midland Health
Thank you for sharing your wonderful feedback!
We’re so pleased to hear that you found the clinic clean, tidy, and welcoming, and that our team provided helpful and professional service throughout your visit. It’s great to know that you had pleasant experience during your Gold Package health check-up.
We appreciate your kind words and look forward to welcoming you again in the future!
Really lovely health check-up
Really lovely health check-up. The reception team are really friendly and Mike (I think that was his name), the HCA that took my bloods was excellent. He took his time and it was a painless, friendly experience.
19 November 2024
Unprompted review
Reply from Midland Health
Thank you so much for your kind review! We’re delighted to hear that you had a positive experience during your health check-up.
Our reception team will be thrilled to know they made you feel welcome, and we’ll be sure to pass along your lovely feedback to Mike. Providing a friendly and comfortable service is our priority, and it’s wonderful to hear that he made your blood test experience painless and stress-free.
We look forward to welcoming you again in the future!
Dr Pav Dhesi is a very professional…
Dr Pav Dhesi is a very professional doctor a lady who has humanity and very helpful and very caring and gives best advice. Thank you for all your support will definitely use you again thanks so much.
14 November 2024
Unprompted review
Reply from Midland Health
Thank you so much for your kind words about Dr. Pav Dhesi. We’re thrilled to hear that you had such a positive experience and felt supported and cared for during your visit. Dr. Dhesi is truly dedicated to providing the best possible advice and care, and your feedback reflects her commitment to her patients.
We’re so pleased to know you would choose us again, and we look forward to supporting you in the future. If there’s anything else we can assist with, please don’t hesitate to get in touch.
Warm regards,
The Midland Health Team
Excellent response
Excellent response, when I phoned them on a Saturday morning.
Managed to give Me a slot- at 85 GBP for 15 minutes consultation, within 1 HOUR!! When the NHS needed 2 days or more just to register Me at a local GP! SO, that was great.
Doctor was sooo kind and caring. Very impressed. Prescribed blood pressure reduing tablets and anti-biotics within 15 minutes. Did a thorough job!
Very plesant sugery and staff! Exceedingly and wonderfully-refreshingly polite!
UNfornutely, I am on Universal Credit, so that 85 GBP + taxi+ medicine costs(non NHS prescription) meant £130 cost, that day. SO, prices could be lower, would be My suggestion, esp. for simple issues such as Chest infection or high blood pressure.
:-)
9/10! THank you
Mr Dinesh Kumar
2 November 2024
Unprompted review
Reply from Midland Health
Thank you very much, Mr. Kumar, for your detailed feedback. We're pleased to hear that we could assist you promptly on a Saturday and that you had a positive experience with our doctor and staff. It's wonderful to know that you felt well cared for and that our team could provide the support you needed quickly and professionally.
We also appreciate your suggestion regarding pricing and understand that healthcare costs can add up, especially in urgent situations. Your feedback is valuable to us as we continually look for ways to improve our services and make them as accessible as possible. Should you need any further assistance, please don’t hesitate to reach out. We're here to help and always happy to assist in any way we can.
Dr Rakhee Thakur and her team were very…
Dr Rakhee Thakur and her team were very professional and gave an exceptional service.
29 October 2024
Unprompted review
Reply from Midland Health
Thank you for your kind words! We’re delighted to hear that Dr. Rakhee Thaker and our team provided you with a professional and exceptional experience. Your feedback means a lot to us, and we're always here to support your health needs. Please don’t hesitate to reach out if there’s anything more we can do for you.
Several steps beyond the NHS
After visiting a so called consultant in the NHS for a blocked eardrum I was given the impression that I was wasting his time and should just live with it. I then contacted Midland Health for a private consultation and was impressed by the totality professional and knowledgeable Mr Fussey. He explained everything and suggested a way forward. I highly recommend this organisation.
29 October 2024
Unprompted review
Reply from Midland Health
Thank you for sharing your experience with us. We're so pleased to hear that Mr. Fussey was able to provide the thorough care and professional support you needed. At Midland Health, we aim to go above and beyond, offering comprehensive, patient-focused solutions. We greatly appreciate your recommendation and are happy to have been able to assist you in your healthcare journey. Should you need anything further, we’re here to help.
Excellent clinical services
Excellent clinical services, when you need to see a doctor promptly and timely explain your symptoms and concerns. Great service from Dr. Wright who, not only dealt with my reported symptoms, but who also was attentive and genuinely cared about my health as a whole. I would sincerely recommend Midland Health to anyone looking for an alternative in health solutions.
31 October 2024
Unprompted review
Reply from Midland Health
Thank you very much for your kind words and for sharing your experience with us. We're delighted to hear that Dr. Wright provided attentive and thorough care, addressing both your symptoms and overall health concerns. At Midland Health, we are dedicated to offering timely, compassionate, and comprehensive healthcare, and it's wonderful to know that you felt genuinely supported. We truly appreciate your recommendation and look forward to continuing to support your health needs in the future.
ADHD Assessment
Went for an ADHD assessment as I was getting so lost and bogged down by waiting times, then within a day I had an answer and a time slot which was in reach.
Then I met Dr Rostamipour, I was more nervous on this day than my own wedding but Dr Rostamipour was calm in his demeanour and got straight to work. No messing about and straight to the point, as he told me, "You want to get on with life and get the most out of it, I want you to succeed"
Since then I've taken leaps and bounds with the help of medication and the guidance I had. Thank you from the bottom of my heart to everyone at Midland Health.
29 October 2024
Unprompted review
Reply from Midland Health
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that your ADHD Assessment process was smooth and efficient, especially given your previous frustrations with waiting times.
Dr. Rostamipour is indeed dedicated to helping our patients achieve their goals, and it’s wonderful to know that his calm approach made a positive impact on your visit. We’re delighted that you are already seeing significant progress with your medication and guidance.
Your kind words mean a lot to our team, and we’re here to support you every step of the way. If you have any further questions or need assistance, please don’t hesitate to reach out.
Wishing you all the best on your journey!
Excellent service
Excellent service, very efficient and everybody very friendly
9 October 2024
Unprompted review
Reply from Midland Health
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. Our team works hard to provide efficient and friendly service, and it's wonderful to know that it made a difference for you. We look forward to seeing you again soon!
Adult Tongue Tie, division
Excellent service from Dr Amit Parmar.
Attended as an adult with a tongue tie, Dr Parmar provided the consultation and the division procesure.
Extremely happy with the service.
10 October 2024
Unprompted review
Reply from Midland Health
Thank you for your fantastic feedback! We're thrilled to hear that you had a positive experience with Dr. Amit Parmar. It's great to know that he was able to provide the consultation and procedure you needed. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We wish you all the best!
Very good service from midland health
Very good service from midland health. Easy to make an online appointment, very professional friendly staff.
30 September 2024
Unprompted review
Reply from Midland Health
Thank you for your kind words! We're delighted to hear that you found our online appointment system easy to use and that our team provided you with professional and friendly service. Your feedback means a lot to us, and we look forward to supporting your health needs in the future!
No results from ordered tests
I attended Midlands Health with my son trying to expedite the blood tests requested by the NHS GP, as he is currently unwell. We were seen on Saturday 05/10/2024, and told results would be back within 1 - 2 working days, and a follow up appointment was booked for Tuesday 08/10/2024. No blood results on Tuesday when I called, so the appointment was rescheduled to Thursday 10/10/2024, but no results on the bloods, or the swabs, taken 5 days ago. There has been no communication as to why results may be delayed, or any concern shown that these were tests ordered for an unwell child. Not only has the service severely fallen short on what was promised - it simply wasn't delivered. I paid for tests, and received no results.
5 October 2024
Unprompted review
Reply from Midland Health
Dear Denise,
We understand how important timely results are, especially when caring for an unwell child. After reviewing the situation, we identified a processing error that caused the blood test to be incorrectly quarantined, resulting in the delays you experienced. We have raised this matter with both our laboratory partner and our internal team to prevent similar issues in the future.
Additionally, we recognise that our communication during this process fell short of the standards we strive to uphold. We are actively working to improve our communication protocols to ensure that our patients receive timely updates, particularly in urgent situations.
We truly value your feedback, as it helps us enhance our services. We hope to have the opportunity to support your healthcare needs in the future and provide the high-quality service you expect from us.
Thank you for your understanding.
Dr Dawson explained why certain tests…
Dr Dawson explained why certain tests were inappropriate and explained alternatives to try and ivestigate my sons bowel problems
5 October 2024
Unprompted review
Reply from Midland Health
Thank you for your positive feedback! We're pleased to hear that Dr. Dawson took the time to explain the testing options and provided alternative solutions for your son's bowel problems. It's important to us that our patients feel informed and supported. If you have any further questions or need assistance, please don’t hesitate to reach out!
The ultrasonographer
The ultrasonographer, Andrea, was extremely kind to my daughter during her ultrasound scan. Many thanks for your professionalism and kindness.
21 September 2024
Unprompted review
Reply from Midland Health
Thank you so much for your lovely feedback! We're delighted to hear that Andrea was able to provide such kind and professional care during your daughter’s ultrasound. We’ll be sure to pass on your kind words to her. Your satisfaction is our priority, and we’re grateful for your trust in Midland Health.
I have consulted Dr Pav Dhesi several…
I have consulted Dr Pav Dhesi several times and she is just amazing - never rushed and extremely kind and patient. She is so good at looking 'at the whole picture' health wise and giving excellent advice.
So pleased I found her!!
The reception staff are efficient and friendly too.
20 September 2024
Unprompted review
Reply from Midland Health
Thank you so much for your kind words! We're delighted to hear that you’ve had such a positive experience with Dr. Pav Dhesi. She truly takes pride in providing thorough, patient-centred care, and it's wonderful to know that her approach has made a difference for you.
We’re also pleased that our reception staff have made you feel welcome and supported. Your feedback means a lot to us, and we’re grateful that you’ve chosen Midland Health.
The BEST possible medical service
I could not have had a better service anywhere than we received with Dr Thaker at Midland Health in Edgbaston. My 11-year old son had been extremely ill for 2.5 weeks, with no decisive action by any of the 5 GPs we saw prior to this appointment. Dr Thaker was incredibly kind and extremely thorough. She took so much time to examine our son and her diagnosis and recommended medication has finally helped him feel better. It was a highly anxious time as our son’s illness coincided with starting secondary school. Dr Thaker has resolved this brilliantly: our son is getting back to good health and we have the utmost faith in Midland Health. It was lovely clinic and we will definitely go again if we need to.
18 September 2024
Unprompted review
Reply from Midland Health
Dear Juliet, Thank you so much for your wonderful feedback! We are truly delighted to hear that Dr. Thaker was able to provide the care and attention your son needed during such a challenging time. It's reassuring to know that her thorough approach and diagnosis made a positive difference to his health and your peace of mind.
We understand how stressful it can be when a child is unwell, especially during important moments like starting secondary school. We're so pleased to have been able to help and to hear that your son is on the road to recovery.
Your kind words about our Edgbaston, Birmingham clinic and the service you received mean a lot to us, and we look forward to welcoming you again should you need us in the future.
Thank you once again for your trust in Midland Health.
My appointment was at the Birmingham…
My appointment was at the Birmingham clinic.
All I can say is it was ok. Apart from the nice looking premises, everything else is off. Paid a hell of a price for a rushed experience. I got there early to account for any parking issues. As soon as I stepped in, I was literally rushed onto the bed, as if to say ‘you’re here early, great let’s get you out the way’. Like a conveyer-belt. For this type of service at the price I paid, I expect to be made to feel a bit more comfortable. Maybe explain what we are to expect before you slam dunk us onto the bed & get going. Put yourselves in our shoes. You may do this everyday but this may be our 1st experience of a scan. Slow down, help us to understand what to expect, take pride in your work & make us feel comfortable. Or take your prices down to account for the rushed, conveyor-belt-like service. Another thing is, I had to chase for the report which (ironically) took longer than expected to come. All a bit backwards really. Might as well have been in an NHS environment.
18 September 2024
Unprompted review
Reply from Midland Health
Dear Helen,
Thank you for sharing your feedback, and we are sorry to hear that your experience at our clinic did not meet your expectations. We sincerely apologise for any discomfort or sense of being rushed during your visit, as we strive to offer a comfortable and professional experience for all our patients.
We understand you had travelled a considerable distance to attend your appointment, and while a drink was offered upon your arrival, we recognise that you had your own. During the appointment, Tiffany, our sonographer, took a full history to understand your symptoms and aimed to complete the scan as efficiently as possible due to the discomfort you experienced during the procedure.
We are also aware that the length of the appointment was shorter than you anticipated. While we allow up to 30 minutes for ultrasound scans, the duration can vary depending on the findings. In your case, the scan was completed in a shorter timeframe due to the nature of the results.
Please know that we take your feedback seriously and will use it to improve our service. We have asked our sonographers to ensure they take the time to explain the process and share details on how reports will be communicated after being reviewed by GPs.
Once again, we apologise for any inconvenience caused, and we would welcome the opportunity to discuss your experience further if you'd like. We hope to provide a better experience in the future.
Thank you again for your feedback.
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