Midland Health Reviews 390

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making interactions pleasant and reassuring. The service is frequently highlighted as excellent, with many appreciating the efficiency and ease of the overall experience, including quick booking processes and seamless appointments. However, some customers also noted issues with certain staff members, describing them as snobbish or inattentive. A few people reported problems with inaccurate test results or a lack of clear communication regarding preparation for procedures, leading to frustration and the need for retesting.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting it as efficient and high quality. Many... See more

Customer service

People report positive experiences with customer service. Customers appreciate that staff take the time to... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers describe the... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers found the booking staff friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience at Midland Health (Edgbaston Clinic) on Saturday, 21st June 2025. I was called on Thursday about an extra blood test for my work health assessment, and the team booked me... See more

Company replied

Rated 5 out of 5 stars

We saw Dr Minnie Joesph with my 12 year old daughter who has been struggling for many months with her mental health. Dr Joseph was able to engage my daughter and enabled her to open up and express he... See more

Company replied

Rated 5 out of 5 stars

I saw Dr Krupa Smith. She was professional but friendly. She immediately put me at ease. She listened carefully and attentively to my concerns. I felt that she was very thorough with both her questio... See more

Company replied

Rated 5 out of 5 stars

The service we have received by Dr Parmar and his team has been exemplary. They have gone above and beyond to treat our now 3 year old daughter. The who experience has been seamless, quick and mo... See more

Company replied


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Women's Health Clinic
  5. Specialized Clinic
  6. Travel Clinic

Written by the company

A Pay-As-You-Go same day Private GP service offering a range of consultations, vaccines and tests for you and your family. We are located in the heart of Edgbaston's Medical Quarter. We provide continuity of care whilst offering a holistic quality general practice fit for you and your family’s needs. Our excellent premises with on-site parking in Edgbaston will provide a relaxed, and pleasant environment for you. Our UK trained GPs are experienced, and all come with years of NHS service. Here at Midland Health we will take every attention to your health and well-being so you can live life better.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

390 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A great healthcare experience from…

A great healthcare experience from start to finish. Fast and easy to book, friendly staff, modern facilities and excellent Doctors. I feel in very safe hands. Thank you.

9 May 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for taking the time to share your feedback.

We’re really pleased to hear that you had a great experience from start to finish and that booking was quick and easy for you. It’s especially good to know you found our team friendly, our facilities modern, and our doctors excellent. Your sense of feeling safe and well cared for is exactly what we aim to provide every patient.

We’ll make sure your kind words are shared with the team. We look forward to supporting you again whenever you need us.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Excellent service from the start Emma…

Excellent service from the start Emma who has treated me for my eye condition is superb explained treatment step by step and extremely happy with the outcome.

7 May 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your lovely feedback. We’re delighted to hear that you received excellent service from the very start and that Emma made you feel informed and supported throughout your treatment.

We’ll be sure to pass on your kind comments to her. It’s wonderful to know you’re extremely happy with the outcome, and we truly appreciate you taking the time to share your experience.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Excellent ADHD assessment and ongoing support

As a busy professional, I have found Midland Health an excellent service for ADHD assessment, diagnosis and treatment initiation . The entire process has been easy and painless and has enabled me to access diagnosis and medication promptly and safely.
I'm grateful to have been allocated to Dr Vaida's caseload: she highly experienced and is friendly, patient, thoughtful and easy to talk to. Online consultations and good a option of appointment days and times also made the process much more convenient.
I've also found the admin team very good, especially Hannah, who is was always incredibly helpful and responsive. After researching a number of options, I am glad I chose Midland Health, and although like all private ADHD providers it involves considerable financial commitment, I feel it has been well worth the money.

31 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your thoughtful and detailed review. We’re delighted to hear that you found the ADHD assessment and treatment process smooth, convenient, and supportive from start to finish.

It’s wonderful to know that Dr Vaida has made such a positive impact with her friendly, patient, and professional approach, and we will be sure to pass along your kind words to her. We’re also very pleased to hear that Hannah and the wider admin team were able to provide responsive and helpful support throughout your journey.

We truly appreciate the trust you placed in Midland Health after researching your options, and we’re so glad to hear you feel the experience has been worthwhile. Thank you again for sharing your experience and for recommending our service.

Rated 5 out of 5 stars

I’ve recently had an appointment with…

I’ve recently had an appointment with Dr Darr. He was very professional and pleasant and gave me some great advice. I would use Midland Health again.

6 May 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to leave your feedback. We’re delighted to hear that you had a positive experience with Dr Darr and found him both professional and pleasant. It’s great to know the advice provided was helpful, and we truly appreciate your kind comments.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Easy to book

Easy to book, great communication prior the booking and very quick and smooth service on the day.

1 May 2026
Unprompted review
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Reply from Midland Health

Thank you for your kind review! We're so pleased to hear that you found the booking process easy, the communication clear, and the service quick and smooth on the day.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Great Dr

Great Dr. Very thorough appointment and very understanding

2 May 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your kind feedback. We’re delighted to hear that you had a positive experience and felt well cared for during your appointment. Providing thorough and understanding care is very important to us, and it’s great to know this came across. We truly appreciate you taking the time to share your experience.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

I cannot thank Mr Adnan Darr enough for…

I cannot thank Mr Adnan Darr enough for the care and attention we received. From the moment we walked in, we felt genuinely listened to — not rushed, not dismissed, but truly heard. Mr Darr took the time to understand our concerns, explained everything clearly, and showed real compassion throughout the appointment. He also kindly arranged a follow-up appointment for us, which gave us such peace of mind.
Honestly, in all our time in England, we have never experienced this level of attentiveness and human warmth from a medical professional. It made an enormous difference to us, and we are deeply grateful. Highly recommended.

29 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear about your positive experience with Mr Adnan Darr.

Providing attentive, compassionate, and unhurried care is at the core of what we strive for, and it’s incredibly rewarding to know that you felt genuinely listened to and supported throughout your visit. Your kind words about the clarity of explanations and the follow-up arrangements mean a great deal to us.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Thank you Verona (V) and Diya!

Great experience at Midland Health so far. I’ve had a few appointments and scans due to a worrying issue which ended up having a positive result. But all the staff were very friendly and helpful, specifically Verona (V) who did my initial tests including bloods and Diya at reception!

29 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your kind review and for sharing your experience with us.

We’re really pleased to hear that your results were positive, especially after what must have been a worrying time. It’s great to know that you felt supported throughout your appointments and scans.

Thank you again for your feedback and for choosing Midland Health.

Rated 5 out of 5 stars

Met with Dr Alina at Midland Health…

Met with Dr Alina at Midland Health Clinic for ASD and ADHD assessments. They were kind, supportive and professional in both testing me and giving me my diagnosis.

28 March 2026
Unprompted review
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Reply from Midland Health

Thank you for taking the time to share your experience.

We’re very pleased to hear that your assessment with Dr Alina at Midland Health was supportive, professional, and that you felt well cared for throughout the process. Providing clear, respectful, and thorough assessments for ASD and ADHD is very important to us, and it’s good to know this was reflected in your experience.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Fantastic services great staff.

Fantastic services great staff.

17 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind feedback. We’re really pleased to hear you found our services and staff fantastic. We appreciate you taking the time to share your experience and your support means a lot to the team.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Dr Sarah Wright

Had an appointment with Dr Sarah Wright, who I have consulted on a number of occasions over the last 2 or 3 years on various matters, including carrying out annual health checks. As usual, Dr Wright was straightforward, helpful, sympathetic and thorough, and dealt with my enquiries professionally and efficiently.

13 April 2026
Unprompted review
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Reply from Midland Health

Thank you for taking the time to share your feedback.

We’re very pleased to hear about your continued positive experiences with Dr Sarah Wright over the past few years. It’s great to know that she has consistently provided you with thorough, professional, and sympathetic care during your consultations and annual health checks.

We really appreciate your ongoing trust and support, and we will be sure to pass your kind words on to Dr Wright and the team.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Couldn’t be more thankful for Dr…

Couldn’t be more thankful for Dr Joseph’s help! She has helped us understand our son’s diagnosis and treatment. She listened and we felt heard! She was compassionate and also listened to our son too!

13 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for sharing your experience.

We’re truly pleased to hear that Dr Joseph was able to support you and your family in understanding your son’s diagnosis and treatment. It’s especially good to know you felt listened to and heard, and that she showed compassion while also engaging directly with your son.

Your feedback is greatly appreciated, and we will make sure it is passed on to Dr Joseph and the team.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Highly recommend

I saw Dr Krupa Smith. She was professional but friendly. She immediately put me at ease. She listened carefully and attentively to my concerns. I felt that she was very thorough with both her questions and examination. She explained her conclusions very clearly and next steps. I had time to talk things through and to ask questions.
All staff were friendly. I would not hesitate to recommend the clinic or Dr Smith.

7 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your wonderful recommendation.

We’re delighted to hear that Dr Krupa Smith made you feel at ease and took the time to listen carefully to your concerns. Providing thorough, clear, and compassionate care is extremely important to us, so it’s lovely to know that you felt well supported throughout your appointment and had the opportunity to ask questions.

We’re also pleased that our wider team helped make your visit a positive experience. Your kind words mean a great deal, and we’ll be sure to share your feedback with Dr Smith and the team. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Excellent service with rapid access

Excellent service with rapid access and treatment by an experienced doctor Ajoy. Dermatology appointment with minor surgery done in-house. Further biopsy test included for peace of mind.

8 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to leave such a positive review.

We’re delighted to hear that you were pleased with the rapid access to care and that your experience with Dr Ajoy and our dermatology team was a positive one. It’s also good to know that you felt reassured by the minor surgery carried out in-house and the additional biopsy arranged for peace of mind.

We really appreciate your kind feedback and will be sure to pass your comments on to Dr Ajoy and the wider team. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Dr Joseph

Dr. Joseph has been instrumental in helping my son navigate his ADHD diagnosis. Over the past four months of their collaboration, I've seen remarkable improvements in my son Charlie’s behaviour; he’s now less anxious and more actively involved in his activities. His meltdowns have significantly decreased, and he is thriving at his SEND school, receiving weekly awards from his teachers as a recognition of his hard work. This progress would not have been achievable without the unwavering support and commitment from Dr. Joseph.

8 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for sharing your experience. We’re delighted to hear about the positive progress Charlie has made over the past few months.

Supporting children and families through an ADHD diagnosis is such an important journey, and it means a great deal to know that Dr Joseph’s care, dedication and support have made such a meaningful difference. Hearing that Charlie is feeling less anxious, experiencing fewer meltdowns, and thriving at school is wonderful news.

We’re especially pleased to hear about his weekly awards — what a fantastic reflection of his hard work and progress. Thank you for trusting Dr Joseph and our team to support your family. We wish Charlie every continued success and happiness moving forward.

Rated 5 out of 5 stars

I cannot thank Dr Minnie Joseph enough…

I cannot thank Dr Minnie Joseph enough for the compassion, understanding and professionalism she has shown towards my daughter.
After a very difficult experience trying to access the right support elsewhere, Dr Joseph truly listened and took the time to fully understand my daughter as an individual. She showed genuine care, empathy and commitment to ensuring my child received the help she needed, without judgement.
Dr Joseph’s approach is kind, thorough and child-centred. She made us feel heard, supported and reassured during an incredibly worrying time. Thanks to her expertise, my daughter has now received the correct diagnosis for her eating disorder alongside anxiety and depression, which had previously been overlooked, and we finally feel we are moving in the right direction towards recovery.
I only wish we had found Dr Joseph sooner, as earlier intervention would have made such a difference. She has been professional, compassionate and proactive throughout, always putting my child’s wellbeing first.
I would highly recommend Dr Joseph to any parent looking for someone who genuinely listens, cares deeply, and is dedicated to helping children get the right support as early as possible.
We are extremely grateful for everything she has done to help my daughter begin to recover.

7 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for sharing such a thoughtful and heartfelt review. We are truly grateful for your kind words about Dr Minnie Joseph and the care she has provided.

We understand how difficult and overwhelming it can be when the right support feels out of reach, so it means a great deal to hear that Dr Joseph was able to provide the compassion, understanding and reassurance your family needed during such a challenging time.

Her child-centred approach, commitment to listening without judgement, and dedication to finding the right path forward are values we care deeply about. We are so pleased that your daughter now has the clarity and support she needs, and that you feel more hopeful about her recovery.

Thank you for placing your trust in us during such an important time. Your recommendation means so much, and we wish your daughter continued strength and progress on her journey. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Had the pleasure of meeting doctor…

Had the pleasure of meeting doctor joseph today what a lovely calming lady she medicated mygrandaughter who was so poorly with her mental health how this medication helped her 2 weeks later she is like a different child would highly recomend her and midland health to anyone

7 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to share your experience. We’re delighted to hear that your appointment with Dr Joseph was such a positive one.

It’s wonderful to know that her calm and caring approach helped your granddaughter feel supported during such a difficult time, and we’re especially pleased to hear that the treatment has already made such a positive difference.

Supporting families with compassion and understanding is incredibly important to us, and your recommendation means a great deal. Thank you for trusting Midland Health with your granddaughter’s care.

Rated 5 out of 5 stars

I have been made to feel very…

I have been made to feel very comfortable with all the staff I have come across and my son’s needs have been heard and understood.
The team are extremely accommodating in regards to my son’s needs.
I have been searching for over a year to find a team who understands and now I have.

31 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your kind words. We’re truly grateful to hear that you and your son have felt comfortable, supported, and understood by our team.

Providing care that is compassionate, attentive, and tailored to each individual’s needs is at the heart of what we do, so it means a great deal to know that your experience has been such a positive one.

We understand how important it is to find the right support, and we’re so pleased that after your search, you feel you’ve found a team that listens and cares. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

someone recommend me for Hay-fever…

someone recommend me for Hay-fever injection, I feel better now, I’m very happy for service and my appointment with Mrs Louise Bradshaw, she’s very helpful, understanding, and cool person, thank you midland health i can breathe now

23 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Dear Asad,

Thank you for sharing your experience. We’re delighted to hear you’re feeling better and that your appointment was helpful. It’s wonderful to know you felt supported and well looked after, and we’ll be sure to pass your kind words on to our nurse manager Louise Bradshaw. We appreciate your feedback and are glad we could help you breathe easier during peak hay fever season. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Fab service.

Fab service.
Very informative and thorough. Dr Smith is excellent.

18 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind review. We’re happy to hear that you had such a positive experience with Dr Smith. Thank you for choosing and trusting Midland Health.

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