Mew Mews Fashion Reviews 

1,589
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the high quality and beautiful designs of the products, noting they often exceed expectations and look just as advertised. Many also highlight the helpfulness and quick responses from customer service, making interactions pleasant. However, some customers experienced significant delays with delivery, sometimes waiting weeks or even months for their orders. A few people also reported dissatisfaction with product quality, mentioning items not matching descriptions, having defects, or being made of cheap materials. Additionally, some reviewers cited poor communication from customer service, ignored messages, or difficulties with returns and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many delighted by their orders and praising... See more

Quality

Consumers generally report positive experiences with product quality, often noting that items exceed... See more

Order

People report ambiguous experiences with order, with many customers expressing delight and satisfaction with... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast and smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the exceptional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The fabric and quality of their clothing is very good. I gave four stars only because they do not give refunds at all and you have to pay for your own shipping if you choose to return. I had to make a... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

Delivery takes awhile so order wayyyyy in advance of your event. However, it’s worth the wait!!! My dress was beautiful and I received so many compliments on it….wore it to a Vegas White party and it... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from Mew Mews several times, and I’ve always been very happy with my experience. The quality of the clothes is amazing, the designs are beautiful and unique, and everything looks exactly... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(1,589)

538 reviews in the last 12 months

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Rated 1 out of 5 stars

WAS good - 3 years ago

Used to be good 3 years ago now it's just another fast fashion brand with ultra low quality and cheap clothes. It's like they thought they would be able to hide under the strength of their former reviews. They also can't keep track of their communications. They are wildly disorganized causing further frustrations on top of the frustrations of the c**p product. Won't send an address for exchanges and they say they got "manager approval" for a one time offer in a current email yet they made the offer to me on the first day which I declined. It's all a scam and because they can't keep track. It's easily exposed.

Update: their offer l last offer: 30% discount to keep a garment that is unwearable and I waited nearly 2 months for?! I've spent thousands with them!

3 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

I love Mew Mews!

I recently purchased three dresses, one top, and a pair of shoes from Mew Mews, and I am absolutely thrilled with my experience. The quality of the items is outstanding, and they are incredibly affordable, making it easy to find unique, fun, and trendy pieces without breaking the bank. What truly sets Mew Mews apart is their excellent customer service, which surpasses anything I’ve experienced in a long time. Additionally, the shipping was much faster than I anticipated. Mew Mews has quickly become my favorite shopping website, and I highly recommend it to anyone looking for stylish and high-quality fashion.

18 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Kelly! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Ordered a dress and took a chance

Ordered a dress and took a chance. It took a long time shipping wise, but quality was very nice

30 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Amanda! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I love the quality of the dresses

I love the quality of the dresses, they always look stunning and are amazing for special occasions

1 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Karolina! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Absolutely horrible return policy

Absolutely horrible return policy. Received my dress on 06.03. Poor quality and 2 times shorter than a catalog picture. I requested return exchanging towards other model. I was asked to pay a top up of price difference without any discounts despite frustrating experience. Then I was asked to pay for return to US of 40 usd from my pocket.. And guess what , we are 02.04 and I didn't hear anything back about my replacement shipment. Frustration pure.

6 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for our valued customers to have a pleasant shopping experience!

Rated 5 out of 5 stars

The dress is amazing and fits my body…

The dress is amazing and fits my body like a glove im soo happy 😊

1 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Amber! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I’m absolutely in love with this dress…

I’m absolutely in love with this dress ❤️
From the color to the details… everything about it is just perfect.
The way it hugs my body so effortlessly? Yeah, I’m obsessed
Safe to say I’ll definitely be coming back for more.
Signed,
a very satisfied customer 💋

27 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Belita! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Was very surprised with the quality

Was very surprised with the quality! Great shopping experience

31 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Marie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

The outfit is more beautiful than the…

The outfit is more beautiful than the picture. Size perfect as per the size guidelines. The fabric quality is good as well

30 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Mansi! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I absolutely love this black dress

I absolutely love this black dress! It’s beautiful, elegant, and exactly what I was looking for. The quality is excellent—the fabric feels premium and well-made. I’m really happy with my purchase and would definitely recommend it.

19 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi RULLIER! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Beautiful Clothes

The dresses I purchased are absolutely gorgeous and fit like a glove. Love love love them!

25 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Stephanie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

AMAZING!!

I needed my dress quickly! They went above and beyond to get this to me within days!! The dress itself was incredible! I cannot fault in anyway ❤️

16 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Eryn ! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I love the dress I got

I love the dress I got! Fits perfectly and love that it got built-in shorts!

16 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Marie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Love the dress

Love the dress! 🖤✨

20 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Khushi! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Will not accept returns - stay away

The items could be nice if they fit. Somewhat cheap. But returns are impossible/ difficult to accomplish.
The beads, rhinestones and such fall off, even the first time one tries on.
Returns are hard and unpleasant! It is the most difficult store ever for returns.
I do not recommend, bad experiences.
S. A. Fraum

23 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

Absolutely love their products

Absolutely love their products, the quality is so good, and the company is so sweet!

23 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Lizz! We really appreciate you taking the time to share your rating with us. We are thrilled to hear that the quality meets your expectation. Thanks again for your support of our female brand MEW MEWS and we will keep providing helpful support. Wishing you a beautiful day!

Rated 1 out of 5 stars

They refuse to give returns

They refuse to give returns. Do not buy from here if you want a refund if it doesn’t fit or suit you. They try and put off doing anything every day asking for different photo or something else. Shocking. I would never buy from here again

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I truly love the quality and style of…

I truly love the quality and style of their clothes. The customer service is quick to respond and they work with you to find solutions. I’m definitely a return customer. I buy at least one piece per month from them and I get the most compliments when I DJ a show in a MewMew outfit. I’m actually going to wear a MewMew fit to my civil wedding!

22 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi dear! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I've been shipoing with your company …

I've been shipoing with your company for quite awhile im never disappointed, your clothes and the quality of your clothes are just so amazing, your designs of your clothes are so beautiful and you don't have to worry about everyone in your choice of style, I highly highly recommend this company ,also when you contact them they immediately respond to your concern,also the shipping is just awesome, we'll if your are looking for great fashion and professional services this company is definitely for you.

16 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Veronica! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

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