Mew Mews Fashion Reviews 

1,583
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 524 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the clothing, noting that items are well-made with excellent fabric and attention to detail. Many reviewers are delighted with the products, finding them stylish, unique, and looking even better in person than online, often receiving numerous compliments. The customer service is frequently highlighted for being kind, helpful, and quick to respond, assisting with inquiries and exchanges. However, some customers also noted that delivery can take a long time, sometimes weeks or even months, requiring orders to be placed well in advance for events. A few other people also felt that the product quality was poor, with items not matching online descriptions or photos, having defects, or being made of cheap materials. Additionally, some reviewers experienced poor communication and difficulties with returns or refunds, describing a lack of assistance when items did not fit or were defective.

What people talk about most

Product

Users describe positive interactions with product, with many customers delighted by the quality and design of... See more

Quality

Customers generally report positive experiences with product quality, praising the excellent craftsmanship,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and stating they... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers expressing satisfaction with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the support team... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The fabric and quality of their clothing is very good. I gave four stars only because they do not give refunds at all and you have to pay for your own shipping if you choose to return. I had to make a... See more

Rated 5 out of 5 stars

I’ve ordered from Mew Mews several times, and I’ve always been very happy with my experience. The quality of the clothes is amazing, the designs are beautiful and unique, and everything looks exactly... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

I purchased a dress from this store and I’m absolutely delighted! The shipping was incredibly fast, and the dress is even more beautiful in person. The quality is excellent, the fit is perfect, and ev... See more


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(1,583)

532 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A woman friend of mine suggested to buy…

A woman friend of mine suggested to buy elegant and sensual dresses and so I did.
Lot of choice, good quality, very smart features, good price. The only thing to improve the time of delivery in few days would be better instead 2 weeks as average. This just to have items earlier.

16 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

No problems with ordering or shipping

No problems with ordering or shipping. Everything got here fast and in good quality.

1 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Adéla! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Great customer service

“What made my experience great with Mew Mews was the easy exchange process and timely delivery of my replacement.” Also product exactly as seen online.

31 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. MADE IN CHINA - SHIPPED IN ZIPLOCK BAGS - CANNOT RETURN FOR UOIR MONEY BACK.

AI generated images/videos of products.

You receive superbly cheap product, poorly manufactured with tons of defects, fabrication/color/style is absolutely not what it’s pictured.

You cannot return their defective products - they give you an endless run around and ‘negotiation’ for a store credit, absolutely hideous.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

The dresses look like party city…

The dresses look like party city costumes, so expensive and cheaply made. They say they have a 30 day policy on the website and now it’s a 5 day policy. Even though their products take 3 weeks to get here from china.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely obsessed with this gold…

Absolutely obsessed with this gold dress from Mew Mews Fashion! ✨ The quality is amazing, the fabric feels luxurious and fits like a glove. It hugs all the right places while still being super comfortable to wear all night. The gold color is even more stunning in person, giving that perfect glow and making you stand out effortlessly. I got so many compliments when I wore it! Definitely a statement piece and worth every penny. If you’re looking for something elegant, sexy, and eye-catching, this is it. 5 stars all the way!

1 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Chels! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Mew Mews has the most glamorous dresses…

Mew Mews has the most glamorous dresses and BEST customer service! I wore this stunning gold plunging dress to the Bruno Mars 24K Magic Live concert in Las Vegas this weekend, and let me just say… it was absolutely SPOT ON for the entire 24K Magic vibe ✨ The moment I put it on, I knew it was the one. The fit was incredible, the plunge was just the right amount of bold and chic, and the gold shimmer caught the light perfectly all night long. It felt luxe, confident, and completely in sync with the energy of the show. Honestly, I’ve never received so many compliments in one night. It photographed beautifully, moved effortlessly, and made me feel like I was part of the performance itself. If you’re going for glam, statement, and unapologetic sparkle, this dress delivers. Total showstopper.

11 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Cindy! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I received the most gorgeous dress from…

I received the most gorgeous dress from MewMews and I’m obsessed. The fit is perfect, it looks exactly how it does online and the delivery wasn’t too long either! So happy!

13 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Leanne! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

perfect dress

13 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Ivana! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Very good experienc

5 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Juana! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Is very beautiful

Is very beautiful

8 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Chiara! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 4 out of 5 stars

Absolutely love their dresses

Absolutely love their dresses, the last one I got is absolutely stunning 🤩

9 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Liz! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Scam. Never again.

Whole catalog was made with AI. Pictures mislead. Worst quality ever. I purchased the Kaelen One Shoulder Butterfly Diamond Maxi Dress. The wires of the wings were entirely covered in glitter glue, which had stuck to the wrapping paper upon unpacking. In several areas, the glue adhered so strongly that parts of the paper remained attached, leaving sections of exposed wire. Additionally, rhinestones began falling off during unpacking, and multiple parts of the dress were stuck together due to excess glue.

Furthermore, although the label indicates size XL, the actual fit appears significantly smaller—closer to a medium at best.

Overall, the quality is unacceptable and far below expectations, especially considering the price of $164.65. The dress is not wearable in its current condition. I had to discuss and argue about a refund for two whole days and ended up having to accept a 75% refund. I was scammed and threw about 40$ out the window. Never again.

8 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 1 out of 5 stars

WAS good - 3 years ago

Used to be good 3 years ago now it's just another fast fashion brand with ultra low quality and cheap clothes. It's like they thought they would be able to hide under the strength of their former reviews. They also can't keep track of their communications. They are wildly disorganized causing further frustrations on top of the frustrations of the c**p product. Won't send an address for exchanges and they say they got "manager approval" for a one time offer in a current email yet they made the offer to me on the first day which I declined. It's all a scam and because they can't keep track. It's easily exposed.

Update: their offer l last offer: 30% discount to keep a garment that is unwearable and I waited nearly 2 months for?! I've spent thousands with them!

3 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

I love Mew Mews!

I recently purchased three dresses, one top, and a pair of shoes from Mew Mews, and I am absolutely thrilled with my experience. The quality of the items is outstanding, and they are incredibly affordable, making it easy to find unique, fun, and trendy pieces without breaking the bank. What truly sets Mew Mews apart is their excellent customer service, which surpasses anything I’ve experienced in a long time. Additionally, the shipping was much faster than I anticipated. Mew Mews has quickly become my favorite shopping website, and I highly recommend it to anyone looking for stylish and high-quality fashion.

18 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Kelly! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Ordered a dress and took a chance

Ordered a dress and took a chance. It took a long time shipping wise, but quality was very nice

30 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Amanda! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I love the quality of the dresses

I love the quality of the dresses, they always look stunning and are amazing for special occasions

1 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Karolina! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Absolutely horrible return policy

Absolutely horrible return policy. Received my dress on 06.03. Poor quality and 2 times shorter than a catalog picture. I requested return exchanging towards other model. I was asked to pay a top up of price difference without any discounts despite frustrating experience. Then I was asked to pay for return to US of 40 usd from my pocket.. And guess what , we are 02.04 and I didn't hear anything back about my replacement shipment. Frustration pure.

6 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for our valued customers to have a pleasant shopping experience!

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