Firstly the garments on this website are absolutely stunning and great quality. I recently made another purchase but received the wrong size. I spoke to Evelyn in customer support and she helped me to... See more
Company replied
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See what reviewers are saying
First saw BB dresses on Fashion Influencer Sky Smith. Ordered three dresses of my own, all three were beautiful and quality top notch. Needed to exchange the size of two of the dresses. Customer ser... See more
Company replied
I literally had the best experience with Bella Barnett, I was super sceptical at first but once my dresses came in, the quality was gorgeous! I had a minor issue with a dress and the customer service... See more
Company replied
We ordered two dresses. They arrived quickly and were of good quality. There were some fitment issues and we reached out and got a very quick response giving us a gift card for the return amount plu... See more
Company replied
4.6
Excellent
6K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to share that the customer…
I wanted to share that the customer service I’ve received matches the high quality of their garments. While I haven't found the right dress just yet, I am confident that I will love whatever I eventually choose.
7 May 2026
Unprompted review
I will definitly be ordering again
I will definitly be ordering again. They reach out to me and help me with my order in a timley fashion
7 May 2026
Unprompted review
Reply from Bella Barnett
Hi,we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Great dresses sand great customer…
Great dresses sand great customer services. I would truly recommend Bella Barnett. I ordered two dresses they look like pictures and on arrives time.
6 May 2026
Unprompted review
Reply from Bella Barnett
Hello, we are glad to receive your positive comment and feedback! We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Looking forward to our next meeting. Have a nice day!
I ordered my dress for my graduation…
I ordered my dress for my graduation and it was absolutely beautiful. I received so many compliments and everyone loved it. Thank you Bella Barnett!
7 April 2026
Unprompted review
Reply from Bella Barnett
Thank you so much for choosing Bella Barnett for such a special moment in your life!
We’re beyond happy to hear that you loved your graduation dress and received so many compliments. Knowing we could be part of such an unforgettable milestone truly means the world to us.
Congratulations on your graduation, and thank you again for your kind words and support!
Firstly the garments on this website…
Firstly the garments on this website are absolutely stunning and great quality. I recently made another purchase but received the wrong size. I spoke to Evelyn in customer support and she helped me to resolve the issue with no hassle at all. 100% recommend Bella Barnett xox
7 May 2026
Unprompted review
Reply from Bella Barnett
Thank you so much for your amazing feedback and recommendation!
We’re thrilled to hear that you love the quality and design of our garments. We’re also very sorry for the initial sizing issue, but we’re so glad that Evelyn from our customer support team was able to assist you smoothly and resolve everything without hassle.
Your kind words truly mean a lot to us and motivate our entire team to keep delivering both beautiful pieces and excellent service.
We look forward to welcoming you back to Bella Barnett again soon!
someone is lying in these reviews
someone is lying in these reviews. I ordered from them two weeks ago and never heard or received anything from them to date.sent email and attempted to cal. I received on email (a confirmation email the moment my payment went through outside of that nothing no dress no support
24 April 2026
Unprompted review
I was impressed with the excellent…
I was impressed with the excellent customer service I received. The team was professional, knowledgeable, and genuinely helpful throughout our interaction.
What really stood out was how quickly they responded to my inquiry. Instead of waiting days, I heard back within hours with a thorough and useful answer. This fast response time shows they truly value their customers.
The representative was courteous and went the extra mile to ensure my issue was completely resolved. Great communication and follow-through made the entire experience smooth and hassle-free.
Highly recommend this company for their commitment to quality service and prompt responses.
29 April 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that our customer service team made such a positive impression on you.
Providing fast, helpful, and professional support is always our goal, so it means a lot to know you felt well taken care of throughout the process. Your kind words and recommendation are greatly appreciated.
We look forward to serving you again in the future!
Purchased an order that came within one…
Purchased an order that came within one week. It didn’t fit right and I reached out and the next day the customer service agent resolved my issue in one email. They have found a new customer!
5 May 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you so much for sharing your experience with us! We're really glad to hear your order arrived quickly and that our team was able to resolve the issue for you promptly.
Your kind words truly mean a lot to us, and we’re so happy we could turn your experience into a positive one. If you ever need anything else, please don’t hesitate to reach out—we’re always here to help.
We ordered two dresses
We ordered two dresses. They arrived quickly and were of good quality. There were some fitment issues and we reached out and got a very quick response giving us a gift card for the return amount plus 30%. We have reordered the dress in the right size and even got something else. Customer service was great and the products are of high quality.
4 May 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you for your kind review! We’re so glad to hear you were happy with the quality, quick delivery, and support from our team.
We truly appreciate your understanding with the sizing and are delighted that you placed another order. We hope you love your new pieces!
The quality of the fabrics is truly…
The quality of the fabrics is truly excellent, the clothes are gorgeous, and the customer service is truly kind and responsive. Definitely recommended!
5 May 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you so much for your kind words! We’re delighted to hear you’re happy with the fabric quality, designs, and our customer service.
Your recommendation truly means a lot to us. We look forward to serving you again soon!
One of the standout aspects of…
One of the standout aspects of purchasing from bellabarnett is the convenience of their online store. The website is easy to navigate, with clear categories, detailed product images, and helpful size guides. Orders are usually processed quickly, and delivery times are reliable in most cases. Packaging is neat and professional, which adds to the overall positive experience.
16 April 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you so much for your thoughtful feedback! We’re really happy to hear you enjoyed the ease of shopping on our website and that the delivery and packaging met your expectations.
Your kind words mean a lot to us, and we truly appreciate your support!
This company was amazing
This company was amazing . Product was great quality and customer service on point
4 May 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the product quality and our customer service.
We truly appreciate your support and look forward to serving you again!
I ordered multiple stuff from them…
I ordered multiple stuff from them everything is good quality
2 May 2026
Unprompted review
Reply from Bella Barnett
Thank you for your support! We’re so glad you’re happy with the quality. We truly appreciate your trust and hope to serve you again soon!
Got a beautiful dress but it was to…
Got a beautiful dress but it was to small and I got a credit to get the right size quickly!
2 May 2026
Unprompted review
Reply from Bella Barnett
Hi,thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!
I had a great experience with Bella…
I had a great experience with Bella Barnett. The website was easy to use, the quality was better than I expected. Shipping was smooth and my order arrived on time. I would definitely shop here again
21 April 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Bella Barnett. It’s wonderful to know you found the website easy to use and that the quality exceeded your expectations. We’re also glad your order arrived smoothly and on time. We truly appreciate your support and look forward to serving you again soon!
Reply from Bella Barnett
Hi, we are glad to receive your positive comment and feedback! Welcome to our website next time. Have a nice day!
They are very serious and the clothes…
They are very serious and the clothes are in a high quality
30 April 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you for your lovely feedback! We’re so happy to hear that you’re satisfied with the quality of our clothing and found us to be reliable. Your support means a lot to us.
We look forward to serving you again soon!
First saw BB dresses on Fashion - Influencer Sky Smith…
First saw BB dresses on Fashion Influencer Sky Smith. Ordered three dresses of my own, all three were beautiful and quality top notch. Needed to exchange the size of two of the dresses. Customer service responded quickly and helped resolve the matter timely.
Bella Barnette will now be my exclusive go to company for all of my dress purchase.
28 April 2026
Unprompted review
Reply from Bella Barnett
Hello, we are glad to receive your positive comment and feedback! We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Looking forward to our next meeting. Have a nice day!
Amazing products
Amazing products! With very good quality comparing prices! And very good after service experience! It will become one of my favourite brands ❤️❤️
29 April 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you for your kind words! We’re so happy you love the quality and had a great after-sales experience. It means a lot to be one of your favorite brands
I bought the Paca Choker Sleeveless…
I bought the Paca Choker Sleeveless Maxi Dress in a size Medium which is my normal size and I double checked the size chart. It fit perfectly in the waist, but due to my chest being large, the back zipper would not go all the way up. I was crushed. I emailed customer service and Evelyn sent me a response with a gift card and noted that I can keep the dress!!! I was not expecting that!!! I used the gift card to do another purchase and since I am keeping the original dress, I plan on getting it tailored so I can zip up the back. Bella Barnett will have a repeat customer out of me!!! Thank you.
27 April 2026
Unprompted review
Reply from Bella Barnett
Hi there,
Thank you so much for sharing your experience! We’re sorry about the sizing issue, but we’re really glad Evelyn was able to help and turn things around for you. It’s great to hear you’re planning to tailor the dress and found something new you love as well.
We truly appreciate your support and look forward to serving you again!
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