Mew Mews Fashion Reviews 

1,586
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the high quality and beautiful designs of the products, noting they often exceed expectations and look just as advertised. Many also highlight the helpfulness and quick responses from customer service, making interactions pleasant. However, some customers experienced significant delays with delivery, sometimes waiting weeks or even months for their orders. A few people also reported dissatisfaction with product quality, mentioning items not matching descriptions, having defects, or being made of cheap materials. Additionally, some reviewers cited poor communication from customer service, ignored messages, or difficulties with returns and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many delighted by their orders and praising... See more

Quality

Consumers generally report positive experiences with product quality, often noting that items exceed... See more

Order

People report ambiguous experiences with order, with many customers expressing delight and satisfaction with... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast and smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the exceptional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The fabric and quality of their clothing is very good. I gave four stars only because they do not give refunds at all and you have to pay for your own shipping if you choose to return. I had to make a... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

Delivery takes awhile so order wayyyyy in advance of your event. However, it’s worth the wait!!! My dress was beautiful and I received so many compliments on it….wore it to a Vegas White party and it... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from Mew Mews several times, and I’ve always been very happy with my experience. The quality of the clothes is amazing, the designs are beautiful and unique, and everything looks exactly... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(1,586)

535 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't waste your money

I have contacted them several times to request a refund, but I haven't received a clear response. They will not provide the return information, and now they are not responding.

10 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Carla! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 2 out of 5 stars

Terrible quality and they don’t give…

Terrible quality and they don’t give you a refund and make it extremely difficult to make a return. You get credit instead of a return so you’re stuck being forced to buy from them. Quality of their clothes is so poor I wouldn’t ever buy from them again after I use my $200 credit.

9 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Haynie! Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the quality issues you encountered and the inconvenience you experienced during the return process. We understand your frustration, especially when the product did not meet your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 5 out of 5 stars

As an American site and previous…

As an American site and previous reviews was reluctant to place order. However l emailed them and had a response the following day.

Order placed 05th March 26 and dress received today.

Quality amazing and would definitely recommend.

5 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Maria! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 2 out of 5 stars

Unfriendly costumer service difficulty…

Unfriendly costumer service difficulty in making returns plz don’t buy anything from this website they will never refund your money instead of making it so easy to return they keep sending you emails to make your life hard just to give you return gift receipt .
They will never refund your money back

10 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Talin! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you.

Rated 1 out of 5 stars

The quality of the clothes are horrible…

The quality of the clothes are horrible and have a terrible smell! They state on their website you are able to return an item if not satisfied yet they have given me a hard time and I’m still not able to return this dress, it’s been 2 weeks now that I’m fighting it. They are now suggesting I take the dress to a tailor. Do NOT buy from them, they are falsely advertising stating a return policy when they do not let you do so! The WORST company I’ve ever came across!

28 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Lucy! We sincerely apologize for your frustrating experience. This is not the level of service we strive to provide. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 5 out of 5 stars

Loved my dress it was beautiful & fit…

Loved my dress it was beautiful & fit perfect ! Ordered a large I’m 5’4” 156 lbs

6 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi courtney! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

This has been an absolutely awful…

This has been an absolutely awful experience. I’m not alone in this; many others have said that returning items is a nightmare! They require you to send pictures and dictate a ridiculous 7-day return window. After following all their convoluted steps and paying to ship my dresses back—dresses that don’t fit, mind you—they claim they only received one and will only issue a gift card for that. What kind of nonsense is that? After more back and forth, they offered a measly 50% refund for the other dresses, insisting they never got them. This feels like a scam! I've ordered from them in the past and liked one dress, but now I realize that if something doesn't fit, it's basically garbage because you'll never get an honest money back ( even as they claim as a gift card) from this company.

2 February 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Hanna! Thank you for your feedback. We’re truly sorry to hear about your frustrating experience with our return process. Regarding the missing items from your return, we have asked our warehouse team to investigate the matter immediately. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you.

Rated 4 out of 5 stars

I was greatly satisfied with their…

I was greatly satisfied with their customer care team. They were helpful with my return process. Great customer service.

4 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Nichole! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

The first dress I bought in MewMews…

The first dress I bought in MewMews broke my heart and hearts of everyone who saw me in it. That was red dress in size M with hearts on it. Fits perfectly on me. Material is very comfortable and the quality of the dress was great too. That’s why I bought two more (not joking !!!) for my friends, because every girl deserves to look amazing.
Delivery service also good. I got my dress for about two weeks after I made an order and packaging was good and safe.

5 November 2025
Unprompted review
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Reply from Mew Mews Fashion

Hi Yuliya! Thank you so much for your wonderful review! We're absolutely thrilled to hear that your first MewMews dress—the red one with hearts—made you and everyone around you fall in love with it. It means the world to us that you loved the fit, comfort, and quality enough to buy two more for your friends. Every girl deserves to feel amazing, and we're so happy to be a part of your special moments. Thank you for sharing your experience, and we can't wait to serve you again!

Rated 5 out of 5 stars

The dress was for my birthday…

The dress was for my birthday photoshoot. I am so happy, thrilled, and grateful for the outcome. I will be collaborating with them again, 10/10!!

23 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Kenicia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Stunning Dress

I purchased my first order not too long ago for my birthday dress and I couldn't be happier. I am so impressed with the quality of the fabric and how good the dress looked in person and on me. It was true to size and I received many compliments. I will be buying more items again.

4 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Leomaris! Happy belated birthday! We're so honored that you chose MewMews for your special day. Thank you for your kind words—we're delighted to hear that your dress fit perfectly, looked stunning in person, and earned you so many compliments. Nothing makes us happier than knowing our customers feel confident and beautiful in our pieces. We look forward to welcoming you back for more fabulous finds!

Rated 5 out of 5 stars

I’m very happy with my order

I’m very happy with my order. The dress I purchased is absolutely beautiful and the quality is very good. The material feels great and the fit is lovely. Overall, a great experience and I would definitely order from them again.

12 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Denise! Thank you so much for your lovely review! We're thrilled to hear that you're happy with your order and that the dress exceeded your expectations in terms of beauty, quality, and fit. It's wonderful to know that you had a great experience shopping with us. Your kind words truly inspire us to keep doing what we do. We can't wait to have you shop with us again soon!

Rated 5 out of 5 stars

I love the style of this dress.It’s…

I love the style of this dress.It’s absolutely perfect 😍

20 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Samantha! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Show stoppers

I originally ordered a few dresses from this site just to try it out, and I honestly didn’t expect them to become some of my most complimented outfits. Every time I wore one of the dresses, someone asked where it was from. The fit was great, the styles felt unique, and they looked even better in person than online.

Because of all the attention the dresses were getting, I ended up coming back and ordering more pieces — including bodysuits and a jumpsuit — and I’ve been just as happy with those. Everything feels stylish, flattering, and surprisingly versatile.

Safe to say this site turned into a bit of a rabbit hole for me in the best way. If you’re on the fence, just try one piece… you might end up doing exactly what I did and coming back for more.

3 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thank you for sharing your experience! We're thrilled to hear that our dresses became your most complimented outfits and that you loved the fit and style even more in person. It's wonderful knowing you came back for bodysuits and jumpsuits—and that they didn't disappoint! We're so glad you took a chance on us, and we can't wait to have you shop with us again!

Rated 5 out of 5 stars

that their dresses are spectacular and of excellent quality

They are super responsible, they attend to you on time, they resolve issues very quickly, and best of all, their dresses are gorgeous, just like on the website. Excellent, everything is great, I love it and I will continue buying here!

3 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Andreina! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Terrible Experience

Terrible Experience – Do Not Buy!

I purchased a dress from this store and it was a complete disappointment. The dress didn’t look good on me, and the split was in the wrong spot. From the start, their customer service has been horrendous.

They keep asking me for photos of the dress, sending me in endless circles, and never providing a return address or issuing a refund. This is absolutely ridiculous.

This company is a scam, they will take your money, make you jump through hoops for photos, and never help you if the item doesn’t fit or match the photo. I am now $250 out on a dress that doesn’t fit or look good.

Extremely disappointed and dissatisfied. WARNING: DO NOT BUY from this company.

2 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Lucy! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you.

Rated 5 out of 5 stars

I already have three dresses from this…

I already have three dresses from this brand, and I absolutely love them all! The quality is unreal, and they really catch attention - just the way I like it! ✨

13 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thank you so much for being such a loyal customer 💕 We're so happy to hear you love all three dresses—and that they’re turning heads✨ Your support means the world to us.

Rated 5 out of 5 stars

so cute

so cute; loved my dress!

28 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Marina! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! My dress arrived quickly and is just as beautiful in person as it is on the website!

28 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Haleigh! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Very bad !

Very bad !
Mad quality and criminal in return and return the money !

Regards
Rock

4 November 2025
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Anna! We are truly sorry to hear that your experience with us hasn’t met your expectations. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

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