Very good prices. Products are manufactured in EU! Customer service replied fast and was friendly. Tracking the order was possible from the links. However, the promised delivery time was not achieved.... See more
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Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
Grebbener Str. 7, 52525, Heinsberg, Germany
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The delivery was promised but they changed it to pick up order after payment was made.
Also the height of the mattress is NOT 16 cms instead it is 14 cms even after leaving it for 90hrs
Bad service contact them to cancel an order that not match the description.
Now they leave us with 2 mattresses and no solution offered for returning those they now ignore all communication
The mattress topper ordered on February 1st has still not been shipped as of today (March 18th)! Despite multiple inquiries, customer service only sends an automated email with the same text, saying that due to production delays, a one-week delay is expected. It’s always the same template message, and of course nothing ever arrives. The estimated delivery dates provided at the time of ordering are completely unrealistic and misleading to customers. We paid for the product and have been waiting for months—if we receive it at all…
Avoid this store at all costs!
Mattress is not as thick as advertised and already has a lower spot that is not coming back to normal thickness after a short duration of use.
Mattresses were delivered exactly on time. The fit is perfect. They are nicely firm. We are happy with the comfort
I got drunk to cancel an order, poor customer support, no phone, no chat, no response to emails. Lack of communication with customers. They read the email and didn't respond. I don't recommend.

Reply from Matratzen Discount
I'm still waiting for a part of my order to arrive. The order was places on 28th January. Costumer service won't answer my email, so I have no further details!

Reply from Matratzen Discount
Ist okay, aber nicht super.
Die Matratzenhöhe ist nicht exakt 16 cm.
Seite H4 ist unbequem.
Arrived fast to the Netherlands. Price for a matress this big with such a high quality is extremely cheap
I wish i read the reviews of the shop before deciding to buy from them.
The matress was delivered way later than expected, the smell is very toxic and still strong after a full week, despite the Okeo TEX certification. Altough i kept the matress outside for ventilation the whole time, it still iritates my eye and nose.
The comfort is simply not there, i have back pain in the morning and on the top of this, for delivery in Switzerland i had to pay taxes, altough it was not specified anywhere.
No posibility of return either as i have to bear the cost.
Considering all these things, the worst purchase i have ever done and i feel like i am being scammed by this so called shop.
Totally not recommended.
I haven't received my Madress...and I get no answer from customer service so I will contact paypal today and get my money back

Reply from Matratzen Discount
I ordered a dog bed, it arrived from Germany to Croatia in 5 days INCLUDING the weekend. The bed quality is great, for a reasonable price, sturdy yet soft, high quality materials. I am 100% satisfied with the purchase.

Reply from Matratzen Discount
I purchased two products, but they only sent one and did not send the second item. When I contacted them to inform them that I had only received one product, I did not receive any response or assistance.
When I canceled the order for the product that I did not receive, they sent me a message saying: “Please return the product so we can issue a refund.” I informed them that I had not received the product at all, but I still did not receive any reply.
The customer service is very poor, or they might be scammers.

Reply from Matratzen Discount
I have bought three mattress for bunker bed but the the mattress fluffy ness was not there which was prmoissd and that was I feel low on what was shoen and prmoisses
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