Maison and Garden Reviews 

637
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful garden furniture, highlighting that the products are exceptionally sturdy, well-constructed, and feature lovely colors and attractive designs that suit any outdoor space. Buyers often mention that the ordering process on the website is simple, and purchases arrive safely packaged and right on schedule. Furthermore, many people find the assembly of tables and benches to be remarkably straightforward and manageable. However, some customers also noted frustrating issues with missing promotional items like plaques or experienced unexpected delivery delays with couriers. A few individuals felt that certain aspects of the shipping and transport process could be noticeably improved.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the sturdy and well-made... See more

Delivery service

Consumers find delivery service to be generally quick, prompt, and well-packaged, with many praising the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made, sturdy,... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide variety of experiences. Many... See more

Service

People report positive experiences with service, highlighting professionalism and fast delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

637 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(637)

118 reviews in the last 12 months

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Rated 3 out of 5 stars

The bench itself is wonderful and…

The bench itself is wonderful and exactly what we wanted - beautiful blue colour- looks great.
The delivery was sketchy- we didn’t get any notice to say what day or time we would receive an enormous pallet! Luckily I was in but otherwise it would have been left on the street and we would have had to move the pallet ourselves.
Also the instructions to put up are not obvious - further detail required on what nuts and bolts go where.

25 June 2025
Rated 5 out of 5 stars

Efficient and fast service

They were the best price for what I wanted, the website was very easy to use and the delivery was fast. what was impressive was it was delivered on 2 blue wooden pallets which means they can be collected and re-used! Maybe you should tell your customers this.

16 June 2025
Rated 5 out of 5 stars

Speyside bench order

Easy website to place an order. Chuffed to be offered the free seat cushion for my 2 seater Speyside bench. Kept updated and delivered on time. Love the bench and the colour is perfect.

14 June 2025
Rated 5 out of 5 stars

The delivery was excellent

The delivery was brilliant - received within two days of ordering, excellent service. The bench was very easy to put together.Very impressed.

1 June 2025
Rated 5 out of 5 stars

Very impressed

Very impressed, order and delivery went very well. The item I purchased was competitively priced and pleasantly surprised to find delivery was free. Ordered the end of the week and it arrived early the following week. No complaints excellent service.

31 May 2025

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