Maison and Garden Reviews 

637
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and solid construction of the products, often highlighting their durability and attractive design. Many people also commend the quick and timely delivery, noting that items arrived well-packaged. Reviewers frequently mention the excellent service, from easy ordering to helpful communication, making their overall experience very positive. However, some customers also noted occasional issues with their orders, such as missing items like plaques or parts not arriving as expected. Additionally, a few reviewers experienced complications with delivery, including unclear communication, delayed arrivals, or damaged packaging upon receipt.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, sturdiness, and attractive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the promptness and... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the sturdiness and excellent... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and praised... See more

Service

Users describe positive interactions with service, highlighting its efficiency and professionalism from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

637 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(637)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was excellent

Everything was great from start to finish. Easy site to negotiate, given an extra % reduction., good arrived very quickly & even the delivery gentleman was courteous & helpful. Lovely garden chairs.

30 July 2025
Rated 5 out of 5 stars

Comfortable garden set …

Was looking for a comfy garden bistro set that reclines .. this is perfect and added bonus it can rock as well.. very pleased with it… more than I wanted to spend especially without seeing it but took a chance and very pleased I did.

19 July 2025
Rated 5 out of 5 stars

Chairs and table

Received order quickly (chairs and small table). Easy to assemble and maintenance free. They are very heavy due to the composite material but not a problem. I love the colour Powder Blue.

1 July 2025
Rated 5 out of 5 stars

First class product delivered on time!!

Chose this product because I had seen it elsware and was impressed with theconsept.
Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price.
They were very easy to deal with and the items came early well packed and on perfect condition.
Overall an excerlent purchasing experience, 5***** all round.

12 June 2025

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