The M6 Bed Warehouse Reviews 

176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and patient, ensuring a pleasant and pressure-free experience when choosing products. Many people are highly satisfied with the quality of the products and the exceptional service received from start to finish. The delivery service is frequently highlighted for its speed, efficiency, and the professionalism of the delivery teams, often going above and beyond expectations. Overall, consumers appreciate the smooth process from showroom to delivery, making them very likely to recommend the company to others.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the quality and comfort of beds and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as exceptional from start to... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Order no. 88646 Second purchase from Northwich branch of M6 Bed Warehouse. Great advice and service from start to finish. Fast delivery, specific delivery requests were accommodated and I feel we got... See more

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

I highly recommend M6 Bed Warehouse what an amazing selection of beds and mattresses and extremely reasonable priced. From the moment we stepped into store we were given first class service by Brandon... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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No recent history of asking for reviews

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4.9

All reviews

(176)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service at M6 Beds

Excellent service at M6 Beds. I have bought my last 4 beds and mattresses from the Team and every experience was as good as the last. 100% recommend.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY BRILLIANT CUSTOMER SERVICE

ABSOLUTELY BRILLIANT CUSTOMER SERVICE!
I couldn’t ask for more. The team were attentive and asked what I was looking for. I gave them a few ideas and they showed me round the store and gave me other options which I considered and eventually proceeded to buy. Very good knowledge and very helpful! Especially when I have a terrible back!
Can’t thank the team enough. I will be back for the second bedroom.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing mattress!

Extremely happy with my purchase and overall experience. The customer service and expertise provided was greatly appreciated. Delivery was timely, and the quality of the mattress is incredible!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, staff were extremely helpful and we love our new bed! Would definitely recommend!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

The ‘Dream’ Team of Beds! Outstanding Service!

Firstly it was our very first visit and with roadworks and diversions we got lost so needed to ring the shop a couple of times and Louis kindly and patiently directed us to the premises.

Whatever I expected on arrival at the ‘M6 Bed Warehouse’ it wasn’t what I thought! A beautifully laid out warehouse with more beds and headboards than I could imagine but it also felt cosy and not overwhelming. A family firm, so passionate in what they do with a wealth of experience between them. Louis went through all the different choices for electric beds with us, all having special requirements, trying different mattresses and not rushed or any hard sell. Even mum Denise made us all a hot drink which was much appreciated after getting lost.
We are moving into a new house and came away ordering five new beds from Joe who even stopped open later for us which saves us another journey.
The two sons who dealt with us Louis and Joe are an absolute credit to the company! Mum Denise so friendly and helped too.
We only wish we’d found this company earlier, what with a stunning range of beds and first class customer care it was a pleasure to do business with you all.

Edit after delivery… which was done to work around us. Oliver went way and beyond arranging everything. My father being in hospital and us not yet actually moved into our new home. Delivery Guys conversed with me over the telephone and were just fantastic. This company obviously cares about its workers as much as the customers and it just shows in the compassionate way they treat the customers and take pride in their work. Thank you all from a very grateful family. Now then, have you ever thought of branching out in all furniture?

,

9 October 2023
Unprompted review
Rated 5 out of 5 stars

Would not shop anywhere else.

Have bought a number of items from M6 over the years and have only praise for them. An excellent selection, reasonable prices, friendly and helpful service and, most of all, a world class after sales service. We have had some problems with a pair of electric beds and Oliver, at M6, has been superb in every in dealing with the issues. Well done.

28 December 2021
Unprompted review
Rated 4 out of 5 stars

Satisfied Customer

Very happy with the product, sales staff were knowledgable and helpful, guys who delivered/built it were spot-on (and fully covid compliant), would have liked the office to be a bit better with communication, there was a delivery issue which I had to chase, but they went the extra-mile to ensure they delivered within (on the very last day) their advised 6 week delivery window, so can’t really complain.

28 August 2021
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Very helpful staff in the shop and helped us pick the right mattress, bed base and headboard. Had patience and time for us from start to finish. Also great service from the delivery men Scott & Lee today. They were within the ETA and both were very friendly and professional. They had all the correct PPE on and followed social distancing rules perfectly. Both men are a credit to M6 bed warehouse and represent the company amazingly! Will definitely recommend M6 bed warehouse to friends and family and will also go back to them in the future when in need of another bed.

1 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We have purchased 4 beds from this company in the last 3 years. Oliver and his team are helpful and knowledgeable. A wide range of beds are stocked of all types and price ranges. We ordered our most recent bed whilst purchasing a new home and when that fell through, the company were happy to keep our bed at the warehouse until we had completed our house move. Delighted with our purchases Highly recommended.

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Really great family run business....

I visited the M6 Bed Warehouse which is massive with an extensive range of divans and mattresses with a view to purchase just a single mattress for my son.

I found a lovely single divan 'set' with drawers, headboard and mattress for an amazing price, which included delivery and disposal of our old bed and mattress. There was an optional charge of just £10 for installation which was great as my husband works overseas. Quick and easy purchase. You can track your delivery but you also get a phone call 30 minutes before they arrive within your given 4 hour slot.

Unfortunately, I had a few quality issues, however following a quick phone call I was asked to send a few images to them of my concerns to which I received an email straight back to say that they had ordered another base which would be with me the following week. No fuss, no hassle. Images were sent to me of the new base for my approval before they dispatched it today.

Very happy and will definitely be returning when we need a new bed or mattress.

31 July 2018
Unprompted review

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