The M6 Bed Warehouse Reviews 

176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and patient approach, ensuring a comfortable and unpressured shopping experience. The service, from initial store visits to final delivery, is frequently described as excellent, with many appreciating the personalized attention and expert advice received. Reviewers are particularly impressed with the quality of the products and the efficient, friendly delivery service, often highlighting the care taken during installation and removal of old items. However, some people mentioned that while the overall order process was smooth, there were occasional instances where specific delivery requests or timings needed adjustment, which the company promptly resolved.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and friendly... See more

Product

Customers consistently note positive experiences with product, praising the amazing selection of beds and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as first-class, excellent,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the efficiency and... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order no. 88646 Second purchase from Northwich branch of M6 Bed Warehouse. Great advice and service from start to finish. Fast delivery, specific delivery requests were accommodated and I feel we got... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

I highly recommend M6 Bed Warehouse what an amazing selection of beds and mattresses and extremely reasonable priced. From the moment we stepped into store we were given first class service by Brandon... See more

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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No recent history of asking for reviews

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4.9

All reviews

(176)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Alsagar store

We ordered a divan bed from the Alsagar store where the staff were very knowledgeable and helpful. The bed was delivery on time & it was certainly worth paying the £20 extra for the delivery staff to assemble the bed & take our old one away.
Would certainly recommend them to family & friends.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

M6 Beds at Alsager

M6 Beds at Alsager. Bought a new mattress which was found to have a button/tuft missing, after attempting to fit a replacement one, which they could't do, they ordered me a new mattress for delivery before xmas, they delivered it today at the time they said they would.
Cannot praise them enough. well done to all of the team. 10/10

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Brandon was fantastic

Brandon was fantastic, really helpful friendly, explained everything to me about the lift up bed, he couldn’t do enough, showed me all the different types of bed and what type side lift or bottom lift depending on what I wanted, the office staff (Joe especially) took the time to keep me updated on delivery, the 2 men that installed the bed bish bash bosh! All done in under 30 minutes old bed and mattress removed!! Excellent service and would definitely buy from them again and would highly recommend M6 bed warehouse!! Thank you my son is thrilled with his new bed— a totally happy customer x

25 November 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Service and Staff

Met Tim on the Saturday, very helpful, friendly, put up with my quickfire questions and helped me out massively, no hard sell. Revisited on the Sunday, ordered with Joe, again helpful, friendly, no messing or hard sell. Delievered by Scott and Callum the following Saturday, bang on time, shoe covers to protect my new carpet. Unpacked quickly. Friendly, reliable - the entire team are nice people with a massive selection of beds, mattresses, etc. Id visited some other places but soon realised they werent a patch on M6 Bed warehouse. I used the Alsager/Radway Green team. Cant fault. Highly recommend, will use again.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, went in to sort for my mum and they went above and beyond to help me and get it delivered the next day! Definitely recommend!

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Rectifyng my mistake

Hi, I needed a new mattress for our son, who is quite a big lad,who also lives in supported living. We visited M6 Beds and spoke to Nikki who gave us some very good advice on what bed would be suitable considering Paul's weight. Unfortunately I was given the wrong base size and consequently it did not fit !! This is where the super excellent service happened, M6 ordered the correct size mattress, delivered it to site and took the wrong one back into stock. I asked them how much more it would be for the bigger size and additional transport. They said it was absolutely fine and there was'nt any more money to pay. I was very surprised at that as it was my fault That is going above and beyond in my book, so well done, terrific service from all at M6. Highly recommended and will certainly use you again. Many Thanks. Steve Mathews

14 June 2024
Unprompted review
Rated 5 out of 5 stars

M6 bed warehouse just fabulous …

I cannot express what an amazing service from start to finish when ordering my bed from the wonderful guys at M6

No pressure from the moment we walked in just asked if we needed help brilliant advise great customer service, simple order process delivery was arranged over the phone quickly and with accurate times delivery , the two gentlemen that delivered the bed on just an awful rainy day were polite and so helpful putting show guards on going up and down the stairs just wonderful we then had an issue with the headboard I called and someone came over straight away after hours to fix it our mistake too but so wonderful cannot recommend enough thankyou so much

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience

Visited their new Northwich store today to buy a replacement mattress. Have used this company twice in past years so thought of them first. Overall a very good customer experience - Joe was very helpful and showed us a variety of options, explaining the differences very clearly. Lovely bright new store with a huge selection of beds, mattresses, headboards and accessories at varying price points to suit everyone.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

1000 Stars - Fabulous Service

If I could give 1000 stars it wouldn’t be enough. We needed a single bed because our daughter in law gave birth by c section so she had to have a bed downstairs and we needed it delivered the same day. I must admit we thought it was a tall order but thought it was worth asking. Oliver sorted out a great deal for us and the bed was delivered by lunch time. Fabulous service.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Best out there

Bought a bed from m6 beds wow such a fab company took my old bed away to recycle the delivery lads couldn’t do enough for us, great price, great service all round I highly recommend 10/10

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Brandon was really helpful and happy to help & offer advice . We have bought two beds from here in the last few months . Really efficient communication, delivery & assembly . Would definitely recommend.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, prompt response

I emailed M6 Bed Warehouse at 11.00 pm to tell them that my adjustable bed was not working. They phoned me quite early the following morning and arranged to come and repair it. My bed is now working perfectly again. I congratulate the staff of M6 Bed Warehouse for their customer service and after sales care. Thank you.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Radio song

Please please use a different song for radio adverts. It puts me off ever wanting to visit your store

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

I came across this company on line and found them to be excellent.
From the moment of ordering my bed everything went right-it arrived when they said it would,the delivery men set it up and even got rid of the old one and all the packaging.
An excellent company-highly recommended!!🛏️ 👍

14 August 2024
Unprompted review

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